PPI Reclaiming successes and failures

di3004

nattajack2000 wrote: »

Thanks, a friend of mine has claimed refund of ppi recently and he gave me the e-mail address of the halifax ceo so I have e-mailed him. Should I fill in the questionnaire, send a letter or phone too or will this just be overkill at this early point? Di x

Hiya

Personally I would not ring, you can either complete the reclaim questionnaire which replaced the template letter, or of course write a letter of you're own words, even though it seems they prefer that we complete questionnaire's now.

Good luck.;)

di3004

nattajack2000 wrote: »

Has anyone claimed refund of ppi from Littewoods Catalogue?
Diane

Hi Diane

I believe there have been some who have tried making reclaims via Littlewoods, it does ring the bell on coming across these posts, if you have a case then go fot it, good luck, and ask for any further help if required.;)

Mrs_Impatient

Just rang RBS and spoke to my "dedicated claims handler for Direct Line Loans" and she has advised me that my claim hasn't even been worked on yet and that we are working to a strict date complaints received, so seeing as mine went in to them last August, I may have some time to wait, although she did say everyone should get an answer by 31st August, so it would appear to me RBS are sitting on their hands right up to the last minute :mad::mad:

di3004

k77mss wrote: »

higuys just an update from me just received a letter from blackhorse from that higher up guy saying he has looked at my cases again for 2 loans since letter i sent last week giving more reasons but still he says no he's not upholding them but still he doesn't say thats the final response what do i do now?
do i wait till 31 st and see if that nice guywho upheld one of the loans by the way they were all sent together in the one letter but high up guy said one of the loans which was for acar belonged to the garage then i got letter from other guy at blackhorse saying he had upheld it any advice welcome

Hiya

Sorry to hear this, but I would recontact and ask if that was final because the letter does not state this? this is in case we can write further.
It's up to you of course though x:)

nattajack2000

amersall wrote: »

Give them a ring :D:D:D:D they wont bite, if you need to send a letter they will tell you.

GO FOR IT :rotfl:


Hi

I've rang them and they were very friendly, took all my details. I advised the reasons for mis-selling as follows:

1. We were not told at the time of taking out the loan that the PPI was optional. 2. We had adequate cover to pay the loan should we be out of work due to illness, redundancy etc via our employers.

They will send me a letter of acknowledgement in the next 5 working days. They advised it can take up to 16 weeks for completion. I will keep you posted and ask everyone to keep their fingers crossed.
Di x

amersall

nattajack2000 wrote: »

amersall wrote: »

Give them a ring :D:D:D:D they wont bite, if you need to send a letter they will tell you.

GO FOR IT :rotfl:


Hi

I've rang them and they were very friendly, took all my details. I advised the reasons for mis-selling as follows:

1. We were not told at the time of taking out the loan that the PPI was optional. 2. We had adequate cover to pay the loan should we be out of work due to illness, redundancy etc via our employers.

They will send me a letter of acknowledgement in the next 5 working days. They advised it can take up to 16 weeks for completion. I will keep you posted and ask everyone to keep their fingers crossed.
Di x

Told you so :D fingers crossed x.

di3004

Mrs_Impatient wrote: »

Just rang RBS and spoke to my "dedicated claims handler for Direct Line Loans" and she has advised me that my claim hasn't even been worked on yet and that we are working to a strict date complaints received, so seeing as mine went in to them last August, I may have some time to wait, although she did say everyone should get an answer by 31st August, so it would appear to me RBS are sitting on their hands right up to the last minute :mad::mad:

Oh how frustrating and a year too!!:mad: what on earth is happening, a year is more than ample time, have you emailed the CEO of DL?

Smamfer

hi guys

quickie

i literally have santander on the phone as i type this, and they saying they cant find paperwork and need us to scan in the loan agreement which is no prob

but what they also asking for is proof of payment ie bank statements showing first payment and then last payment when loan was paid off

is this normal and ok?

Ignore that lol

Guy whilst i was on the phone said " hold on ill try another system"

then my phone cut off ... called me back gave me his direct number said i can see there was ppi i can see all the payments we will miss todays post as thats 4pm today but i will sort it out within 24 hours and you will receive a letter back by end of week..


Onnnnnnnnnnnnly thing is..,,, i dont know if it was a good news letter or what lol but at least they had the decency to call back and was very very charming indeed

Now EVERYTHING is crossed xxx

di3004

Smamfer wrote: »

hi guys

quickie

i literally have santander on the phone as i type this, and they saying they cant find paperwork and need us to scan in the loan agreement which is no prob

but what they also asking for is proof of payment ie bank statements showing first payment and then last payment when loan was paid off

is this normal and ok?

Hiya

Some will ask if you can provide some further proof - but if the account was taken out and still being paid for within the last 6 years, they should still hold these details.

Sorry I cannot remember the year you taken this out?? Cheers xx:)

The_Marksman

Smamfer wrote: »

hi guys

quickie

i literally have santander on the phone as i type this, and they saying they cant find paperwork and need us to scan in the loan agreement which is no prob

but what they also asking for is proof of payment ie bank statements showing first payment and then last payment when loan was paid off

is this normal and ok?

Just make sure its 100% Santander! ;);););) Did you phone them etc and from a number you have used before

they may be asking this as the loan or CC is outside of 6yrs and will need proof you paid it