PPI Reclaiming successes and failures

Egg_Chaser_12

di3004 wrote: »

How annoying when they don't get back and when you have to keep on to them all the time, it's just not fair is it, I expect they have plenty of underhand claim handlers to reply to your email.
I would give them until tomorrow then and if you hear nothing, email them again and tell them you will be contacting the FSA, this "may" shift them. Good luck.;)

amersall wrote: »

Hi there,if you had the final response,they will not deal with you in any way shape or form,you have to take this to FOS.

good news is that Ian has passed it on to college who will look into the matter and come back to me within the next seven days.

Fingers crossed!!!

The_Marksman

Egg_Chaser_12 wrote: »

good news is that Ian has passed it on to college who will look into the matter and come back to me within the next seven days.

Fingers crossed!!!

Hope its good news

Smamfer

The_Marksman wrote: »

Hope its good news

You still got your hands up wench! lol

Edit

Ooops just realised that sounded wrong especially if we have a user called wench lol

The_Marksman

Smamfer wrote: »

You still got your hands up wench! lol

Edit

Ooops just realised that sounded wrong especially if we have a user called wench lol

my hands are about to get busy! why cant people just stay indoors! ive got to go to work! again!! :eek:

ebayg1rl

Egg_Chaser_12 wrote: »

I emailed the MBNA CEO and had no reply at all, today I sent another email to him.

What are the chances of getting a reply? has anyone else had problems with contact form Ian O'Doherty at MBNA?

Hi Egg Chaser, I emailed CEO of MBNA today and I got a reply after a couple of hours from a case manager in the complaints department called Matthew Brandrick who said he had been asked to handle my case and would get back to me within 7 working days.
I would give them until the morning to get back to you and if they don't try emailling [EMAIL="matthew.brandrick@bankofamerica"]matthew.brandrick@bankofamerica[/EMAIL] and see what happens.
Hope this helps

Smamfer

The_Marksman wrote: »

my hands are about to get busy! why cant people just stay indoors! ive got to go to work! again!! :eek:

So your the very nice man that comes along in a bright flashing lighted vehicle to mend my car!

what a dream lol

di3004

Egg_Chaser_12 wrote: »

good news is that Ian has passed it on to college who will look into the matter and come back to me within the next seven days.

Fingers crossed!!!

Fingers croxxed x I mean crossed of course lmao x

di3004

The_Marksman wrote: »

my hands are about to get busy! why cant people just stay indoors! ive got to go to work! again!! :eek:

Your hands are always busy The Marksman :D:rotfl::rotfl::rotfl::rotfl:

k77mss

The_Marksman wrote: »

it was with egg & they said it was outside of 6 yrs being from 2000 and they had no record of it, i just wrote to correct them and tell them how much id paid for the ppi...........

Well, id def take time to come up with a letter to reply to them with and state all the reasons you have mentioned. It isnt the end! and if they still reject you write back again and ask for a final decision and then pass your complaint to the FOS it seems long winded but your get there in the end

thanxs marksman need to sit down and make sure i make good job of it if it's my last chance do you have any pointers i might use you could private message me if you want as i'm not very good at these things.thanxs di for the advice i'm not giving up yet

julieprit2

di3004 wrote: »

Hiya

Just for you to be aware, this can be a long drawn out process, but you will get there.

I am in the same position and mine is also being dealt with via the underwriter, so at first I write to the lender and not the broker and asked them to provide me with the PPI policy booklet details by post, they did so free of charge within a week or so.
These details are not always enclosed within your loan package copies (the info they send after you take out the loan).

So I then pursued the insurer (mine Hamilton) and they did not take any liability, but at least you can have this investigated by the FOS as they would have been regulated as being a insurer/underwriter, they will have liabilities there somewhere.
Good luck.;)

Thanks Di. Were your ones old as well i.e. pre 2005? I don't care how long it takes (not that you'd guess from my previous posts :rotfl:) but just would like to have some success!!

Have passed the details onto FOS for the insurer so presumably he will contact them and pursue it this way? I'll maybe call him tomorrow to check up on this though!