PPI Reclaiming successes and failures

Dizzywytch

di3004 wrote: »

Hi Diz and welcome

Yes that is correct, the reclaim questionnaire on step 3, send to the ones responsible, the complaints dept or head office, post by recorded delivery and allow 8 weeks, also keep copies for yourself as well, good luck on your reclaiming.;)

Thanks Di, much appreciated

p85anne

Hi ,

I called Bank of Scotland a good few weeks ago to inform them I wanted to complain as I had been mis sold PPI on the CC I took out with them and I wanted a refund. Just curious to hear your stories if you have been down this route with the BOS and how did it go ?

liz2810

I am so happy,, I just had to share it with you and say thank you for making me aware that I had a case!

5 years ago I took out a loan for £7K with the Alliance & Leicester Bank for a new car, at the time the man on the phone said that my loan would only be agreed if I took out PPI insurance (even though I had initially declined it). Stupidly I agreed to take the cover so that I would get my money!!

2 weeks ago I read Martin's article on reclaiming missold PPI and thought, why not....what do I have to lose?

This morning I received a letter from Santander (who took over A & L) offering to refund the PPI PLUS interest at 8%.....a total of just over £2300 :T

I am thrilled that my case has been resolved after my first letter and highly recommend others to claim back the money they are entitled to!!

Thanks again MSE :money:

amersall

:j:j Excellent :j:j:j:j santander are the best where claims for loans are concerned:money::money:

Greenchris

• What were you reclaiming: PPI on a loan
• Who was the provider: Egg
• How much did you get back: £6780
• Did you get it back after a letter or did you go to the Financial Ombudsman: A letter and 8 week wait.
• And then write your brief reclaim tale

I had made my complaint to Egg 8 weeks ago. They informed me when they received my claim and again after 4 weeks to keep me informed. Yesterday, after exactly 8 weeks, I received a letter informing me that they would need more time, until 15/08/11, and that I could go to the FOS if I wanted to. I decided to wait...and then today I received a cheque through the door.

I am absolutely delighted:j.
I just want to thank all the usual suspects on here, you know who you are:A. And to everyone with claims ongoing....good luck.

Chris.

amersall

p85anne wrote: »

Hi ,

I called Bank of Scotland a good few weeks ago to inform them I wanted to complain as I had been mis sold PPI on the CC I took out with them and I wanted a refund. Just curious to hear your stories if you have been down this route with the BOS and how did it go ?

Hi there,there have been wins with this bank,i am sure some who have had wins will post for you.

Sometimes people have headaches with these as well :D

Rae115

hey all - no cheques for me today but a load of letters (no bills today)

3 letters from barclay card saying the info i requested will be with me shortly from the relevant dept.

Too late i already emailed the CEO and think i got on his nerves

my 2nd email to him yesterday at 11 after the postie came was -

Dear Mr Chan

Following from my emal this morning my postie has just been and what did i receive in the post?

A letter from barclay card dated the 11th July (posted the 19th) does it take 6working days to put a letter in an envelope??

and get what they wanted ?? CLARIFICATION OF MY ACCOUNT NUMBERS !!!!!!!!

How many times do i need to provide this info. Either you are paying them too much or not enough for them to be so easy going about this.

Regards


my 3rd at 15.30 as i still hadnt had a reply was

Dear Mr Chan,

Should i be expecting an acknowledgement email / telephone call from yourself or a representative of your offices today???

Regards


my 4th morning at 11 was

Dear Mr Chan

I'm still awaiting a reply. My patience is wearing very thin now.

and when i came back from a meeting today i received

Thank you for your e mail below addressed to David Chan. Mr Chan has asked me to investigate your complaint and respond to you in my capacity as a Senior Customer Relationship Manager within the Barclaycard Directors Office.

I can confirm that I will investigate your complaint and respond to you as soon as I am in a position to do so. I will be in touch further by 26 July with an update to my investigation.

I trust that you will find this to your satisfaction, however, should you wish to contact me in the meantime, please do not hesitate to do so using the details below.

Kind Regards

see it pays to be persistent.

Rae

Rae115

re PPI on loan from barclays said i will hear something by the 14/11/11 that was a complaint someone in branch did for me so id didnt have to complete the ppi form.

WELSH-DRAGON_2

I complained to barclays about mis-sold PPI using the shell letter on here, had a letter back saying they were looking into it and today had £108 credited to my bank account in settlement :beer: thanks Martin for the advice

Welshy x

natsbubbles

WELSH-DRAGON wrote: »

I complained to barclays about mis-sold PPI using the shell letter on here, had a letter back saying they were looking into it and today had £108 credited to my bank account in settlement :beer: thanks Martin for the advice

Welshy x

WTG!! Congrats!:T:T:T
Good to finally see some news coming from barclays! actually first one i have seen i think lol. gives me hope yet for mine!