PPI Reclaiming successes and failures

di3004

Kingerem1 wrote: »

Huge congratulations to all those who have won recently, brilliant news!!

I emailed Egg's CEO yesterday to ask if there was any news on the fact that they were 'reviewing' my case after they had rejected it......how long do you think I should leave it before I 'remind' him of my email????

I would re-send it today, but that is me of course lol good luck.;)

di3004

Super_Slimmer wrote: »

Hi everyone, and sorry if going ver old ground....I have had a second letter from the Halifax stating that I will have a reply within 16 weeks from date they recieved my complaint. Is this normal for the Halifax?

Also had a further letter back from NRAM (Northern Rock) stating they have not resolved my query and will write to me again soon!

Shall I follow both these up with phone calls?

THANKS !

Hi and welcome

and yes it is the norm at present, where usually its 8 weeks, its been extended, as banks have had permission for tihs extra time to deal with the backlogs.
Wishing you luck on your reclaiming, it's possible you may still hear something before then, fingers crossed.;)

Kingerem1

di3004 wrote: »

I would re-send it today, but that is me of course lol good luck.;)

I did just that Di....haven't heard anything back again today of course but he'll be getting another tomorrow!

di3004

sammikins wrote: »

I am still waiting a reply from Lloyds about two loans. Sent them an email and they are still looking into it. Felt really spurned on in June when I sent the questionairres as lots of people had had successess. Now I am feeling incredibly despondant as successes are not so great ...it appears and have a bad feeling it's gonna be a resounding no.:(

Hi there

Did you also send the email to the CEO?
Keep at them, I did and eventually succeeded, however mine had been with Lloyds since the end of 2010.
[EMAIL="antonio.osorio@lloydsbanking.com"]antonio.osorio@lloydsbanking.com[/EMAIL]

Good luck.;)

di3004

Kingerem1 wrote: »

I did just that Di....haven't heard anything back again today of course but he'll be getting another tomorrow!

Doh :mad:, well fingers crossed they will get back by tomorrow. x;)

di3004

julieprit2 wrote: »

Yip, I'm waiting on them as well regarding two loans. I also feel quite pessimestic today and feel it's going to be a dirty big NO!!

Stay stong now, if you do not have the CEO details via Lloyds (I take it you mean this company), details here, good luck.;)
[EMAIL="antonio.osorio@lloydsbanking.com"]antonio.osorio@lloydsbanking.com[/EMAIL]

di3004

julieprit2 wrote: »

Has anyone ever had PPI put on a loan with the Student Loan Company?

No success yet with my claims. So far:

1) Waiting on response from Barclays (has *anyone* heard from them yet?)
2) 2 Claims with Lloyds
3) 3 with the FOS (just sent on Monday) one a loan with Paragon Finance and 2 with GE Money. From reading on here, it's not looking optimistic for the GE Money claims!

Congrats to all those with wins so far :j

Hi Julie

Wishing you luck on all your reclaims.

Hopefully anyone who have had dealings with the Student loan company will post up of their own experience soon.

Keep at them and please keep us posted, cheers.

di3004

sunny8 wrote: »

Thank you...i have just emailed her again to say i have realized i will get little refund so not to cancel the PPI. I will contact the FOS tomorrow after work & let them know what has happened. Lindsay had sent me a second email to say she is posting out a cd of my conversation and to please listen to this and that the fact that the loan was a single premium does not mean it was mis sold this is just the type of Insurance the lenders were offering at the time.
I will ring the FOS tomorrow and see what happens next...thank you;)xx

Good luck and all crossed here x;)

julieprit2

BlythBoy wrote: »

Santander / Debenhams Card Update

Card taken out in store during Feb 2002, claim sent end of April 2011, rejected straight away, FLA useless, FOS writing to the underwriter, e-mail to Santander CEO on Saturday, reply today and rejected again.

Basically any Debenhams, Dorothy Perkins, Burtons cards etc taken out prior to 14-01-2005 will nearly always be rejected by Santander and it's the underwriter who you will have to pursue for a complaint to be upheld. My underwriter, Finance Insurance Co. Ltd were written to by the FOS on 30-06-2011 and to date neither the FOS or myself have had a reply, although the Finance Insurance Co. Ltd's website clearly states that they response to all compliants within 5 working days!
I will never, never have a store card again! Santander basically stated that you signed the agreement so you should know what you are signing! Oh yes, that's why GE Money was fined £600,000 because their sales process was so poor and misleading, oooppps sorry that was after Jan 2005 and before then all their sales staff were totally correct and no one had a policy which was missold!
Let's hope that the underwriter plays ball!!!
AAAAAAAAAaaaaaaarrrrrrgggghhhhhh!!!!

I'm trying to claim for PPI on a Topshop and Dorothy Perkins store card. I've told FOS when I took the card out the sales assistants filled in all the paperwork, phoned through to head office for acceptance and then just got me to sign the dotted line. You never got time to read all the terms and conditions, especially with a queue behind you and they certainly never pointed out that they added it on. Joke. I really really hope to win this one!

Good luck with yours too.:D

julieprit2

di3004 wrote: »

Stay stong now, if you do not have the CEO details via Lloyds (I take it you mean this company), details here, good luck.;)
[EMAIL="antonio.osorio@lloydsbanking.com"]antonio.osorio@lloydsbanking.com[/EMAIL]

Thanks! Had sent my initial complaint to him however have been responding to the customer care inbox and not getting much in the way of updates despite two emails in the past week and a half requesting same.

Have just sent another through to Antonio saying that my complaints have been ongoing since the beginning of the year and it is not acceptable so maybe I'll get another response :rotfl:

Thanks!!