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PPI Reclaiming successes and failures

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Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    Has anybody had any joy with Barclays/Barcllay card.

    I have wrote to them and no sucess.

    Does anybody know an e-mail address i can send my PPI off to.

    Many thanks:o


    Hi there

    For the managing director
    [EMAIL="david.chan@barclaycard.co.uk"]david.chan@barclaycard.co.uk[/EMAIL]
    And more details on the website here below.

    http://www.barclays.co.uk/ContactUs/Howtocomplain/P1242558122337
    The one and only "Dizzy Di" :D
  • boycey01
    boycey01 Posts: 134 Forumite
    Tenth Anniversary Combo Breaker
    roryroo wrote: »
    I also am having a lengthy wait with Halifax we are now in the 7th month i phone every week and get a different excuse!!:(


    Same as. God I thought i'd been waiting a long time. I've been waiting 6 months. I rang them today and was told that they have been waiting for the new rules to come in place and are going to start dealing with complaints very soon. Have they told you the same? :)
  • sara1978
    sara1978 Posts: 18 Forumite
    Has anybody had any luck with Natwest?

    On the 7th of May I rang the claim number given by my bank.
    On 19th May I recieved a letter dated 14th May with 3 different PPI claim numbers (I'd forgotten about one of the loans) and the usual blah,blah,blah timescale etc.
    Today I recieved a letter dating 31st May with only one PPI number on saying another 4 weeks blah. blah etc.
    Rang them up to query why only 1 number and was told the latest letter covers all 3 claims so I asked if the call was being recorded as I wanted definative proof the letter was covering all 3 claims. The man I spoke to was very helpful and said although the claims were hoping to be sorted within 8 weeks it was taking nearer 12 weeks and thanked me for my patience.

    .....here's hoping for succesful claims ;)

    Thank you to everybody who has posted on this thread as you've all given me a kick up the bottom to claim what is really mine xx
    Insanity is just a constant phase I'm going through
  • di3004
    di3004 Posts: 42,579 Forumite
    sara1978 wrote: »
    Has anybody had any luck with Natwest?

    On the 7th of May I rang the claim number given by my bank.
    On 19th May I recieved a letter dated 14th May with 3 different PPI claim numbers (I'd forgotten about one of the loans) and the usual blah,blah,blah timescale etc.
    Today I recieved a letter dating 31st May with only one PPI number on saying another 4 weeks blah. blah etc.
    Rang them up to query why only 1 number and was told the latest letter covers all 3 claims so I asked if the call was being recorded as I wanted definative proof the letter was covering all 3 claims. The man I spoke to was very helpful and said although the claims were hoping to be sorted within 8 weeks it was taking nearer 12 weeks and thanked me for my patience.

    .....here's hoping for succesful claims ;)

    Thank you to everybody who has posted on this thread as you've all given me a kick up the bottom to claim what is really mine xx


    Hi there

    Wishing you luck on this.

    I had a few cases in at the same time via Lloyds and they gave one case complaint ref number with them as well, but coming down to it, they do keep them separate when dealing with them.;)
    The one and only "Dizzy Di" :D
  • Hi,
    Anyone had any luck with claiming back PPI from RBS ??
    I had a general bank review with them abut 6 years ago and ended up gaining a credit card in the process... little did I know that the PPI was automatically added on, it was never even mentioned at the time.
    I have downloaded a template from their website and will send it off.
    just wondered what the chances of success are, unfortunately I don't have the initial paperwork.
    Thanks Diane
  • transfusion
    transfusion Posts: 23 Forumite
    :)
    di3004 wrote: »
    Hi there

    Wishing you luck on this.

    I had a few cases in at the same time via Lloyds and they gave one case complaint ref number with them as well, but coming down to it, they do keep them separate when dealing with them.;)


    Hi, i have had this response today from natwest after complaining i havent received a confirmation letter off them.

    Thank you for your email of 5 June 2011, addressed to Stephen Hester. I am sorry you have found cause to complain. We aim to resolve this for you as soon as we can.

    After reading your letter, I have arranged for a manager from our PPI Team to investigate your complaint and, to ensure that you get a full response. I have asked for a copy of the response so I can be sure that we've handled your complaint correctly. You will hear further from my colleague within 10 working days.

    If, you have not had a response by this time, please contact us and we will take matters forward on your behalf.

    Yours sincerely

    Scot McLellan

    Group Customer Relations

    I hope this helps:)
  • transfusion
    transfusion Posts: 23 Forumite
    Hi has anybody got the e mail address for Santander? many thanks
  • Hey Guys,

    Had a great sucess with Santander, sent one email and less than a month later got an offer of £4,483 back on PPI that i didnt have to pay.

    Must say i cant fault their openess, one email has got me back over £5k on two loans with them.

    Cheers


    Hodders79
  • Hi has anybody got the e mail address for Santander? many thanks

    Transfusion, i just emailed their customer services, it seemed to work fine :)
  • di3004
    di3004 Posts: 42,579 Forumite
    Diane82 wrote: »
    Hi,
    Anyone had any luck with claiming back PPI from RBS ??
    I had a general bank review with them abut 6 years ago and ended up gaining a credit card in the process... little did I know that the PPI was automatically added on, it was never even mentioned at the time.
    I have downloaded a template from their website and will send it off.
    just wondered what the chances of success are, unfortunately I don't have the initial paperwork.
    Thanks Diane

    Hi there

    Do not worry about the paperwork, as long as you know you were sold and mis sold then give it a go anyway.
    Wishing you luck.
    The one and only "Dizzy Di" :D
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