PPI Reclaiming successes and failures

traz39

prettynixs wrote: »

I emailed CEO of Britisg Credit Trust (Andrew Lee) last night and by 9.15am this morning he had contacted me three times apologising for an administration error and a cheque will be sent 1st class today!!!! RESULT!!!!

glad u got it sorted just sent u a message sorry its a bit late enjoy your money.

tifosi

Bros100 wrote: »

Well what can I say...thank you Martin Lewis!!!
I watched you saying about claiming ppi so many times, and if I'm honest thouht no such thing as free money. Well how wrong could I be.!!!

So in summary my story. Had MBNA cc since 2000. Always used it for day to day living and run up high balances 10k plus, every few years. but always paid it off as had shares and other income every few years that enabled me to do so. After hearing all thus fuss checked my paperwork and had been paying ppi. Never needed it as self employed and had other policy's, shares etc to always pay off.

So I set one letter last year. Like most was put on hold due to court action. Recived letter last week saying they can now proceeds my complaint and had upheld it in my favour and will contact me.

Got letter this morning......so turns out I have paid £11000 in ppi and £13000 in Intrest, plus standard 8% Intrest on it= £ 25000!!!

Yes £25000 to be re-paid to me!!!

It took me 1 letter, 1 form to fill and £1.00 postage...to get £25000!!! Not a bad return.:j

Thank you forum and thank you Martin Lewis!!!

Now THAT'S a win!

Congratulations

:T

:cool:

tifosi

Does anyone know who Welcome used for PPI insurance around 96' to 03'?

Had a letter back from them stating as the PPI was pre 27th February 2003 the FOS do not consider them responsible and my claim should be directed at the insurer, but helpfully they didnt tell me who this was!

Wishwell

PPI was with Cahoot (Santander). Template form sent 19th May. Received acknowledgement of complaint letter AND offer letter on 2nd June. Made one call to check complaint received a week previously - incredibly helpful team at Santander. Refund offer of 3.5k due within 28 days. Delighted. Thanks for all the advice on this site. Cross fingers with RBS complaint!

The_Marksman

Wishwell wrote: »

PPI was with Cahoot (Santander). Template form sent 19th May. Received acknowledgement of complaint letter AND offer letter on 2nd June. Made one call to check complaint received a week previously - incredibly helpful team at Santander. Refund offer of 3.5k due within 28 days. Delighted. Thanks for all the advice on this site. Cross fingers with RBS complaint!

well done you!:beer:

and a massive well done to SANTANDER too they seem to be on fire at putting right there wrongs:A:rotfl::A and some of not there wrongs too!:D

well done everybody else too!:D:rotfl::D;);)

spurs1970

Sent a fax letter to Santander on the 2/6/11 re. ppi and this morning received an offer of £1603. what excellent service from Santander, shame the other banks are not like them!! Very happy, holiday now sorted. Happy Days...

The_Marksman

spurs1970 wrote: »

Sent a fax letter to Santander on the 2/6/11 re. ppi and this morning received an offer of £1603. what excellent service from Santander, shame the other banks are not like them!! Very happy, holiday now sorted. Happy Days...

HATS OFF TO SANTANDER!! They are 100% onto how we would like to be treated! :j

well done you:T:T:beer::T:T

di3004

tifosi wrote: »

Does anyone know who Welcome used for PPI insurance around 96' to 03'?

Had a letter back from them stating as the PPI was pre 27th February 2003 the FOS do not consider them responsible and my claim should be directed at the insurer, but helpfully they didnt tell me who this was!

Hiya

Check through this, this may be of some help, but if you write to Welcome you can still request for the copy of the PPI booklet details that do not always come back with the loan documents and are normally requested for separately.

This maybe useful as well though here.
http://www.competition-commission.org.uk/rep_pub/reports/2009/fulltext/542_2_7.pdf


Copied and pasted from the above link here below too.

Cattles plc

[FONT=Arial,Arial][FONT=Arial,Arial]

18. Cattles plc (Cattles) is a listed financial services group which provides consumer credit to non-standard customers in the UK. The group also provides working capital finance for small- and medium-sized businesses and debt recovery services to external clients.

19. Welcome Financial Services Limited (Welcome) is the main trading entity within the group. Welcome includes the brands Welcome Finance (unsecured and secured personal loans), Shopacheck (home credit) and Welcome Car Finance (direct distribution arm for used car sales linked to car finance sales) and, until the end of 2007, Welcome Mortgages (secured credit brokerage).

20. Welcome distributes PLPPI, secured loan PPI and motor finance PPI, all of which are underwritten by Norwich Union. Claims are handled by a third party, Direct Group, which is contracted by Norwich Union to provide the service.

21. Total consumer credit income was £772 million in the year ended 31 December 2007, (2006: £581.3 million), out of a total income of £822.2 million (2006: £619.6 million).

[/FONT][/FONT]

di3004

Wishwell wrote: »

PPI was with Cahoot (Santander). Template form sent 19th May. Received acknowledgement of complaint letter AND offer letter on 2nd June. Made one call to check complaint received a week previously - incredibly helpful team at Santander. Refund offer of 3.5k due within 28 days. Delighted. Thanks for all the advice on this site. Cross fingers with RBS complaint!

Congratulations!:beer:
Good luck with RBS as well!;)

di3004

spurs1970 wrote: »

Sent a fax letter to Santander on the 2/6/11 re. ppi and this morning received an offer of £1603. what excellent service from Santander, shame the other banks are not like them!! Very happy, holiday now sorted. Happy Days...

Brilliant!:T Congratulations!:beer: