PPI Reclaiming successes and failures

robbedofmymoney

sammikins wrote: »

Still not heard anything from LLoyds. It's only been one week since they acknowledged my letter, but i'm soooo impatient. Everytime the letter box rattles I go running!! :rotfl::rotfl::rotfl:I don't think it's helped as the success stories are few and far between at the moment. Maybe the banks are snowed under with all the complaints?

from my own experience with Lloyds, they are likely to take the full 8 weeks before giving you a final decision/offer.
and as they are absolutely snowed under it may even take a little longer, but either way they will keep you informed by writing to you after 4 weeks with an update.

good luck, let us know how you get on

sammikins

robbedofmymoney wrote: »

from my own experience with Lloyds, they are likely to take the full 8 weeks before giving you a final decision/offer.
and as they are absolutely snowed under it may even take a little longer, but either way they will keep you informed by writing to you after 4 weeks with an update.

good luck, let us know how you get on

Thanks!! Wow you did well with your claims!:T

di3004

Robbedofmymoney, have sent you a pm hon

robbedofmymoney

sammikins wrote: »

Thanks!! Wow you did well with your claims!:T

thanks

its all down the the great advice i got on here form the like of Di, Amersall and Marshallka

robbedofmymoney

di3004 wrote: »

Robbedofmymoney, have sent you a pm hon

just sent you a reply, but you probably already know that :rotfl:

di3004

sammikins wrote: »

Still not heard anything from LLoyds. It's only been one week since they acknowledged my letter, but i'm soooo impatient. Everytime the letter box rattles I go running!! :rotfl::rotfl::rotfl:I don't think it's helped as the success stories are few and far between at the moment. Maybe the banks are snowed under with all the complaints?

Well hope you get some good news soon lol, here is an email I received and mine have been with them since before xmas.......:eek: looks like they have lots of catching up to do.

Dear

Thank you for your recent communication sent to our Chief Executive . I have been asked to respond on his behalf.

I appreciate that it is frustrating for you not to be given a timescale as to when your complaint will be looked into. However complaints will be handled in date order and we are working with the regulators to ensure we meet their expectations in terms of how we’re handling the complaints and the timescales we’re working to.

I want to ensure any potential redress paid to you is right and this could take a little time. I can assure you that this further delay will not count towards the time limits in which you can refer your complaint to Court or FOS, should you disagree with the final outcome of our assessment.

Please be assured I will respond to your complaint as soon as possible, and as you have previously highlighted that there are issues with the Postal System in your area, I will e-mail you to let you know when my letter is being sent.

I trust this helps to clarify matters.

Yours sincerely


Customer Relations Manager – Lloyds TSB Group Operations

robbedofmymoney

crikey Di, i've just found what you've asked me to look at.

i'll do it in the morning as i have been up working since 3am and will need a clear head for this one i think. :eek:

di3004

robbedofmymoney wrote: »

crikey Di, i've just found what you've asked me to look at.

i'll do it in the morning as i have been up working since 3am and will need a clear head for this one i think. :eek:

LOL ok just pm'd you with the link too lol :rotfl::rotfl: good luck.:D

robbedofmymoney

di3004 wrote: »

LOL ok just pm'd you with the link too lol :rotfl::rotfl: good luck.:D

i'll charge up the calculator batteries:rotfl:

station296

Just had a call from Halifax regarding my PPI complaint, and all they wanted to know was whether I was paying NI when I took out the loan (I was).... is this a good or bad sign?! I did detail about my employer at the time on the questionnaire so it's a bit confusing, but hoping for a result as this is an old loan paid off about 5 years ago! They said they couldn't give me an idea of timescales on a response to my complaint and that was all they wanted to know, anyone else had that?!