PPI Reclaiming successes and failures

amersall

jon_boy75 wrote: »

SUCCESS!

1 letter sent to Egg 2 weeks ago, reclaiming PPI on an old credit card. Refunded £128.31 today with no fuss and no chasing.

Worth the small effort of sending a letter.

J

:j:j Congrats :beer::beer:

liamlfc

Hi All,

Just letting you know that i recently recieved £2974 in reclaimed PPI premiums from Egg Card. Having had another junk e-mail from a probably disreputable company offering to help me reclaim premiums, i decided to e-mail Egg myself.

Within 3 days i had a letter acknowledging the complaint / claim and within 4 weeks my cheque arrived :rotfl:.

I've just started the same process with Barclaycard, wish me luck !!

What Barclay card did tell me is that apparently the banks have 40 days to resolve these complaints so i expect it will be sorted soon. And all this from just a couple of e-mails.

imoan_nat

Hi Di

I e-mailed Lloyds regarding the PPI and got this response...

Thank you for your email in relation to your complaint about the sale of your credit card payment protection insurance.

We have submitted all of our evidence in relation to your case to the Financial Ombudsman Service (FOS) so that an Ombudsman can make a final ruling on your complaint.

I appreciate that you may be frustrated by the length of time your complaint is taking to be resolved but as the next step of the process is to be undertaken by the FOS I would ask that you contact them as we are unable to influence the length of time the FOS take to issue an Ombudsman's decision on your case.

So, that is it I guess. One big fat waiting game!:mad:

amersall

liamlfc wrote: »

Hi All,

Just letting you know that i recently recieved £2974 in reclaimed PPI premiums from Egg Card. Having had another junk e-mail from a probably disreputable company offering to help me reclaim premiums, i decided to e-mail Egg myself.

Within 3 days i had a letter acknowledging the complaint / claim and within 4 weeks my cheque arrived :rotfl:.

I've just started the same process with Barclaycard, wish me luck !!

What Barclay card did tell me is that apparently the banks have 40 days to resolve these complaints so i expect it will be sorted soon. And all this from just a couple of e-mails.

:j:j Ab fab :T:D GOOD LUCK X.

di3004

liamlfc wrote: »

Hi All,

Just letting you know that i recently recieved £2974 in reclaimed PPI premiums from Egg Card. Having had another junk e-mail from a probably disreputable company offering to help me reclaim premiums, i decided to e-mail Egg myself.

Within 3 days i had a letter acknowledging the complaint / claim and within 4 weeks my cheque arrived :rotfl:.

I've just started the same process with Barclaycard, wish me luck !!

What Barclay card did tell me is that apparently the banks have 40 days to resolve these complaints so i expect it will be sorted soon. And all this from just a couple of e-mails.

Well done on your success!:beer:
And the very best of luck.;)

di3004

imoan_nat wrote: »

Hi Di

I e-mailed Lloyds regarding the PPI and got this response...

Thank you for your email in relation to your complaint about the sale of your credit card payment protection insurance.

We have submitted all of our evidence in relation to your case to the Financial Ombudsman Service (FOS) so that an Ombudsman can make a final ruling on your complaint.

I appreciate that you may be frustrated by the length of time your complaint is taking to be resolved but as the next step of the process is to be undertaken by the FOS I would ask that you contact them as we are unable to influence the length of time the FOS take to issue an Ombudsman's decision on your case.

So, that is it I guess. One big fat waiting game!:mad:

Doh!

Well lets hope its sooner rather than later, fingers crossed.;)

alarmshah

Thankyou to the people who contribute actively on this site,I started my claim against Picture financial in late Nov, and last week recieved a cheque for 23880.00 which was great!! I didnt think I could do it on my own and did consider appointing an agent, but reading other peoples stories,I thought it best to tackle on my own, so I thank you all again, and advise others to fight back,
I have written a few breaches that may help, if you find the same misselling criteria:
Not understanding the true cost implications of the policy of PPI is a breach of ICOB 5.5.14R
Failiure to establish your "demands and needs" is a breach of ICOB 4.4.1
if you provider has broken the FSA guideline figure of 6.00 per every 100.00 covered
I hope this helps someone else good luck all who are still claiming and very well done to those who have sucessfully claimed!!

missbewick

Hi hopefully someone can help I am trying to reclaim from LloydsTSB and was sent the letter stating they would be putting my complaint on hold, so following the correct guide I sent my information to the FOS by recorded delivery around 3 to 4 weeks ago and have not heard anything back from them in regards to my case. Does anyone know how long before they advised that they have received the letter and will be looking into the matter.

Any help gratefully appeciated

di3004

missbewick wrote: »

Hi hopefully someone can help I am trying to reclaim from LloydsTSB and was sent the letter stating they would be putting my complaint on hold, so following the correct guide I sent my information to the FOS by recorded delivery around 3 to 4 weeks ago and have not heard anything back from them in regards to my case. Does anyone know how long before they advised that they have received the letter and will be looking into the matter.

Any help gratefully appeciated

Hi and welcome

They do have 8 weeks to investigate complaints, but also due to the Judicial Review matter as well - this have held them back.
However, Lloyds TSB will and should keep you informed of the progress of your complaint.

For any enquiries on the Judicial Review issue, you could email Lloyds for more advice if you want to here.
[EMAIL="customer.care.insurance@lloydstsb.co.uk"]customer.care.insurance@lloydstsb.co.uk[/EMAIL]

More details in relation to the JR matter here.
http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/153.shtml

Good luck and hope you hear a good outcome soon.;)

di3004

alarmshah wrote: »

Thankyou to the people who contribute actively on this site,I started my claim against Picture financial in late Nov, and last week recieved a cheque for 23880.00 which was great!! I didnt think I could do it on my own and did consider appointing an agent, but reading other peoples stories,I thought it best to tackle on my own, so I thank you all again, and advise others to fight back,
I have written a few breaches that may help, if you find the same misselling criteria:
Not understanding the true cost implications of the policy of PPI is a breach of ICOB 5.5.14R
Failiure to establish your "demands and needs" is a breach of ICOB 4.4.1
if you provider has broken the FSA guideline figure of 6.00 per every 100.00 covered
I hope this helps someone else good luck all who are still claiming and very well done to those who have sucessfully claimed!!

That is fantastic! Wow, Congratulations!:T:beer::j