Best basic line rental +unlimited broadband deal

darren72

50Twuncle wrote: »

For Fibre AND unlimited 24/7 calls ?
NOT "significantly" cheaper and certainly NOT in the long run
I would say that, unless TT do not offer you what you want - you should stay put....

No - Sorry, I didn't make it clear.

I don't get unlimited 24/7 calls, just the regular off-peak calls (and international calls).

It works out about half price for the first 12 months, but as you say after that it will then work out more expensive (unless I move every 12/18 months).

50Twuncle

How do you rate TT fibre ?
I am possibly moving TO TT Residential fibre (from TT Business ADSL)
- If they ever get a problem with keeping my existing phone number sorted !!

darren72

50Twuncle wrote: »

How do you rate TT fibre ?
I am possibly moving TO TT Residential fibre (from TT Business ADSL)
- If they ever get a problem with keeping my existing phone number sorted !!

I've never had an issue with regards to the network and fibre services. They have been great.

The only issues I have had are with Customer Service - which is one of the worst (although I believe EE and BT rank lower).

Stonker

TT and BMW are the two worst companies I have ever dealt with

50Twuncle

Stonker wrote: »

TT and BMW are the two worst companies I have ever dealt with

Yes - but who are you comparing them too and in what sense
ie Customer Services or what ?

Stonker

My line went faulty 13 months ago. They provided a temporary repair (eventually) that is left in a vulnerable state and consequently keeps failing. That of course is actually down to Openreach. Where they fall down is that they just accept what open reach tell them, don't take ownership of anything, push you from pillar to post and generally don't take my complaints serious. What makes it worse is that I have nearly 40 years experience working in Telco and Media companies so firstly know when I'm being bull$4!tt3d to and secondly know what a bad customer experience they are putting me through.

brightonman123

Tesco currently £15.40 line rental, £2 unlimited b/b. all calls extra. this may change, due to talktalk takeover!

darren72

brightonman123 wrote: »

Tesco currently £15.40 line rental, £2 unlimited b/b. all calls extra. this may change, due to talktalk takeover!

Might as well go with TT over Tesco then, as although TT line rental is £16.70, their unlimited BB (SimplyBroadband) is free.

Stonker

darren72 wrote: »

Might as well go with TT over Tesco then, as although TT line rental is £16.70, their unlimited BB (SimplyBroadband) is free.

That is only a 12month deal on an 18 month contract though

darren72

Stonker wrote: »

That is only a 12month deal on an 18 month contract though

Ah! - When did TT change to 18 month contracts ? - Mine have always been 12 months.