NatWest

buddybe

I have just received a letter from Cobbetts asking for written permission from my husband for me to claim. It is a joint account, is this a stalling tack tick!!!!! We have a court date.

Leah_ST

Yes this is correct you have to go through each page and find the charges yourself...al in all it took me about an hour...also remember to go through them twice just incase you miss one or two

GMS1983

ATTENTION!!!!

NATWEST CHARGE £5-00 FOR STATEMENT REQUESTS

Just read through one of their booklets they sent me with their offer letter. Don't give them anything more than they ask!!!!!

Good Luck

Mechanicus

I can confirm that. When they insisted I owed them more than £10 for asking for both CC and Current Account statements, their letter stated it was £5 each. Seeing as I had already sent them £10, which they took right away, I didn't owe them any more.

k1mmie

called to get an update as they acknowledge my claim stating 6-7 weeks on 20th June. They said approx 8 week to hear and could not even give me an update as to place in queue. Called the customer services in Borehamwood. Is there another number that may be more helpful?

keayring

Edinburghlass wrote: »

Its up to you but if you do wait the 6/7 weeks NatWest will make an offer of your full claim, you can of course phone or write to them during this time and ask how your claim is progressing. Many people have been successful by biding their time with NatWest.

Natwest have put in a defence and Cobbetts are asking for more info from me to back up my claim. I had already started the MCOL court process by the time I got the 6-7 weeks letter from Natwest. Now I've finally managed to speak to someone there, they're saying that they would've made me an offer if I hadn't gone on and taken them to court and that if I want to see what the claim would be I need to pull out of the court process.
I don't want to pull out coz I'll have to start and pay again if the offer is rubbish so am gonna have to keep going through the court. I'm slightly scared now tho...anyone got any advice for me??? :eek:

Mechanicus

Sounds like a load of male-cow-poo from Natwest.
People on here have reported of getting offers after starting the MCOL process. There is nothing stopping Natwest from giving you an offer just because you have put in a claim for the full amount.

If you want, you could try going back to them and telling them that the only offer you would accept would be for the full amount minus interest, plus court fees you have already paid. If they aren't willing to offer that, then stick with MCOL.

natweststaffmember

GMS1983 wrote: »

ATTENTION!!!!

NATWEST CHARGE £5-00 FOR STATEMENT REQUESTS

Just read through one of their booklets they sent me with their offer letter. Don't give them anything more than they ask!!!!!

Good Luck

The Data Protection Act lays down that a Subject Access Request which, so everyone is aware while i bang my head against the infernal brick wall, is about ALL data regardless of timescale that the bank hold on you the DATA SUBJECT. Hint: I have helped people get there statements from 1994 so let us not fall for the current rubbish that we only go back 6 years on data.
If you want copy statements then YES the OP is correct that it is £5.
I am not attacking the OP because as I said they are right but YOU ARE NOT ASKING FOR THAT UNDER THE DPA 1998.

natweststaffmember

The bank offers charges excluding interest. If you want the bank to dictate timescales then you can wait and the bank will give you charges(they took interest on those charges, and they deprived you of that money, and they said what they would do and did it). If you follow the path srtingently then the bank have 28 days in total to refund, failure to that means you sue them, unless you want the bank to still be in control? YOUR CLAIM so YOUR CHOICE. You win either way.

bev309

Hi 1st post on here - thanks to all who have posted for all the helpful info that I have used to get this far:beer: .
I am wondering what to do now, with reading all the posts on here it seems that the people who sit tight & wait the full 6-7 weeks for an offer generally get what they are asking for, & that people who have gone the 'normal' route of sending the LBA threating action etc. normally get to the court stage before any offer is given. I m thinking that although I could very much do with the money ASAP, that I could wait 6-7 weeks for an offer, but do I have to send a letter of acknowledgement saying I will wait this long & then proceed with court etc?
Thanks in advance for any replies:rolleyes: