NatWest

steveyh

i have sent of 2nd letter about amount i am reclaiming and have recieved a letter back stating that they are considering my claim and given the amount of work involved in assessing my claim it will take 6 to 7 weeks.what should i do given the small amount i am claiming i was hoping they would settle straight away ,i would be grateful for any advice as i dont know what to do next.

nickmack

steveyh wrote: »

i have...recieved a letter back stating that they are considering my claim and given the amount of work involved in assessing my claim it will take 6 to 7 weeks.what should i do

Please read the FAQ in the Reclaim Help thread, link in my signature.

paul8811

Just added up my fees & wondering is it even worth asking for the interest with Natwest? My charges only come to £687

katiekittykat

Of course it is - better in your pocket than theirs!!!

paul8811

katiekittykat wrote: »

Of course it is - better in your pocket than theirs!!!

It just seems that natwest never pay the interest back

katiekittykat

There is quite a few people on here that have. It's up to you

Edinburghlass_2

paul8811 wrote: »

It just seems that natwest never pay the interest back

The bank aren't obliged to pay the interest as this is something that is awarded by the court so they will only pay the interest should your claim end up as a court case.

paul8811

Ah cool in that case I will.

katiekittykat

I got the standard 6 - 7 weeks letter!

Carol57_2

I asked Natwest credit cards for my statements, they have sent a list of charges and made me an offer, I haven't even written to them requesting the charges back!
Charges came to £320 Excl interest £379.33 Incl int they have offered £135.68 incl int.
I do not intend to accept their offer.
Is there a letter anywhere that I can send declining their offer.