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Three - We need to speak to you about changes to your plan

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  • Marvqn1
    Marvqn1 Posts: 641 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    It's disappointing unlimited tethering is ending, but I knew it seemed too good to be true especially as no other mobile provider offered anything close to it.

    To make matters worse, the cost of mobile broadband plans has risen in the last year so those of us who are not in a position to get landline broadband now have little choice but to pay a lot for not much data.
  • gjchester
    gjchester Posts: 5,741 Forumite
    chamelion wrote: »
    NO BUT I WANT UNLIMITED USAGE AND TETHERING I HAVE NO HOME BROADBAND SO USE 300GB A MONTH AND WANT THIS SAME THING AT £15/MONTH I WILL SUE THREE FOR BREACH OF CONTRACT AND CALL UP OFCOM.

    </ridiculing>

    I think that's sarcasm, but what breech of contract?

    If you out of minimum term Three only have to give you 30 day notice. If your still in a minimum term, and reading here Three stopped this mid 2013, so in around six months, Three will probably let it continue to the minimum term then give you notice.

    And Ofcom will not be interested, this is a commercial decision, and Three are within their T&C giving notice, nothing more to add.

    You can still get large GB downloads a month, but people will have to get used to the fact they will have to pay a lot more and all services will have a caps, limited tethering ability or traffic shaping.

    The days of cheap large mobile data downloads are unfortunately ending.
  • chamelion
    chamelion Posts: 483 Forumite
    Part of the Furniture 100 Posts Name Dropper
    gjchester wrote: »
    I think that's sarcasm, but what breech of contract?

    If you out of minimum term Three only have to give you 30 day notice. If your still in a minimum term, and reading here Three stopped this mid 2013, so in around six months, Three will probably let it continue to the minimum term then give you notice.

    And Ofcom will not be interested, this is a commercial decision, and Three are within their T&C giving notice, nothing more to add.

    You can still get large GB downloads a month, but people will have to get used to the fact they will have to pay a lot more and all services will have a caps, limited tethering ability or traffic shaping.

    The days of cheap large mobile data downloads are unfortunately ending.

    it was a joke - i'm imitating some of the whiners on the various forums i've seen similar threads on - which is actually making me sympathetic towards three.
    5.41 kWp System, E-W. Installed Nov 2017
    Lux + 3 x US2000B + 2 x US3000C battery storage. Installed Mar 2020.
  • setup a VPN and use that, then the network wont know what is tethered data and what is normal mobile data.

    Simples!
  • d123
    d123 Posts: 8,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    acemodder wrote: »
    setup a VPN and use that, then the network wont know what is tethered data and what is normal mobile data.

    Simples!

    The system now used can pick up tethering even via VPN.

    Not so simples!
    ====
  • Marvqn1
    Marvqn1 Posts: 641 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    jsinc wrote: »
    That's annoying. I also got the text on a monthly rolling contract but haven't rung yet. Use about 30gb per month tethered as sole internet access, so need to find separate broadband and mobile alternatives and leave three.

    I don't understand the rationale for unlimited data on a phone, but limited via tethering. Data use is the same (ex windows updates etc) and with 4G phones it's likely mobile-based data use will accelerate much faster than home-based.

    My max 3G tethered speed is only about 3mbps anyway so switching to a 4g phone would likely increase not decrease data use. So I don't now trust three to stick to proposed mobile ayce terms anyway.

    I think the rationale is that people are more likely to consume more data via tethering than they do using their phone because they can download files, download windows updates, download games to their games console, etc... whereas on a phone the majority of high data usage will only be from streaming video.

    Despite this, I don't understand why the tethering data limit has been made to be just 4GB a month when Three are still offering AYCE data for handsets.
  • The reason they are removing tethering is because some users have purchased a cheap 4g mobile and given access to hotspot to everyone home (eg students) using as a home broadband. Let me show how bad 4g speeds are gone on 2 bar 4g.
  • KZWirjH

    http://imgur.com/KZWirjH

    Where as 3g on 1 bar was giving slightly better speads, i live near heathrow so i can understand the mast is hammered.
  • Techhead_2
    Techhead_2 Posts: 1,769 Forumite
    Sicatrice wrote: »
    I'm not grabbing all the food.

    My AYCE contract tells me that I can download up to 1000 gb a month.

    I use about 180 to 200 gb.

    Plenty left for you.

    Actually, no there isn't, because Three's network has become congested by people who think the same way you do and use the service in ways that were never intended. Three was the MOBILE network built for the Internet. That's mobile as in things you do whilst mobile.

    It was never marketed as a way to download hundreds of gigabytes.
  • joeluken
    joeluken Posts: 182 Forumite
    edited 8 November 2014 at 11:05AM
    It appears Three is theatening to terminate all older rolling (those out of minimum term) contracts not just The One Plan unless customers move to a new plan. The mass approach for new contracts maybe just be just to obscure the real reason/s behind the change. Wonder why the new plans use a convoluted data unit allowance rather than specific data amount and if the value of a "unit" can be changed by Three without affecting new contrat terms i.e. 1 unit = 1MB today but could be changed to 0.5MB per unit etc...

    Given the time of year maybe #Ebethreeza Scrooge is an appropriate tag ! :(
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