Three - We need to speak to you about changes to your plan

colinicky

d123 wrote: »

I had to read it twice, I thought it was satire the first time :rotfl::rotfl::rotfl:


Poor guy, all that tinfoil...

Well he admits to being an "oldie" so maybe he's senile as well ?

weebit

I'm on the One Plan, £15/month. I've read all about the Three stopping the One Plan, and yet I've not received a single letter or text from them saying this. Should I be worried?

joeluken

weebit wrote: »

I'm on the One Plan, £15/month. I've read all about the Three stopping the One Plan, and yet I've not received a single letter or text from them saying this. Should I be worried?

Yes it's being stopped and the the process of moving customers is being done in phases so not having received notification just means you're in a different phase. Anyone outside their minimum term will to moved off the One Plan shortly.

Also I didn't receive any texts just a letter in the post so double check your bills to ensure you haven't been switch if the letter got lost etc.

steve4mandy

45 minuets on the phone to Faheem, 600 mins, unl text unl data, 12 gb tethering, all the other 0800, at home etc.......£15.00 a month, includes £10 loyalty bonus, rolling 30 day contract.

I used the Vodafone deal as leverage.

_gl

Got the letter recently, just danced the Retentions -> Complaints -> Somewhere else (who knows) -> Cancellations dance. All foreign data centers.

Would not offer any discount on the full £30 tariff (beyond the £3 off they promised in the letter I guess). I didn't want it anyway, but trying to charge me nearly 3 times more for less is an outrage (I had some discounts ).

Then offered me £1 off the AYCE data/200mins package (normally £20/mo/12months). After much fighting ended up in Complaints, were I was finally offered just under £17 for it. Save your breath, Quido give £50 cashback on this (and other data deals), works out at £15.83 a month! They wouldn't even match that.

I was two weeks into my billing period so wanted to cancel but not pay 2 weeks at the £30 rate they would have moved me to. Bizarrely was told in Complaints that they would be willing to cancel my account immediately (ie. without 30 days' notice, discretionary) - except if I accepted that, they wouldn't give me a PAC code. Like ever! Eventually the Cancellation Dept finally offered to convert my account to PAYG instantly, which I accepted - lost my last 2 weeks' allowance on my contract, but on the upside can move elsewhere immediately now and still have the phone work until it's all done.

My usage is low right now, so a Life Mobile deal 1GB / 1500mins / unltd texts @ £6/month (rolling) suits me fine for now.

agarnett

Yes it is a national disgrace that UK government have turned a total blind eye to this massive rip off and the upheaval of so many customers who were just paying their bills each month and getting on with their "connected" lives exactly as invited ("All You Can Eat" and the "One Plan" and #makeitright and other big confidence tricks like those).

When I last wrote, I explained how Hutchison 3G had dumped this sinful change on one person whom I'd effectively guaranteed for years as a young person and who had recently taken over the contract in their own name.

Now it has happened to his brother. We all have the same surname. It hasn't happened to me. This is not a coincidence.

These people are young people and not yet earning - they are borrowing money from the government in order to complete a proper education in this sh!tty country governed by twerps like Cameron and represented by further twerps like Gove and Johnson.

And now they have to borrow more money to give to the government sponsored mobile telecoms industry which has been irradiating us all with damaging radiation with no proper research into the real effects of phone masts and of holding mobiles to the side of your head for hours a day.

The bloody population in this sh!tty country probably deserve it all because the pervading culture seems to be one based upon "respect" i.e. that which you demand but never earn. Respect for paying through the nose to own one of these devices and play on the internet and gain more respect I guess to live your lives on Facebook. Respect for remaining as dumb as most wage slaves really are.

What crazies we Brits have become as a nation. You numpties put up with it like it's normal (and therefore totally acceptable) business behaviour - I guess that's because the only thing most of you learn about your assumed culture is that required in order to keep your low paid jobs as wage slaves, and since you spend all day practising that, and repeating the mantras to the customers, it means that even you believe it :rotfl:

d123

agarnett wrote: »

Yes it is a national disgrace that UK government have turned a total blind eye to this massive rip off and the upheaval of so many customers who were just paying their bills each month and getting on with their "connected" lives exactly as invited ("All You Can Eat" and the "One Plan" and #makeitright and other big confidence tricks like those).

When I last wrote, I explained how Hutchison 3G had dumped this sinful change on one person whom I'd effectively guaranteed for years as a young person and who had recently taken over the contract in their own name.

Now it has happened to his brother. We all have the same surname. It hasn't happened to me. This is not a coincidence.

These people are young people and not yet earning - they are borrowing money from the government in order to complete a proper education in this sh!tty country governed by twerps like Cameron and represented by further twerps like Gove and Johnson.

And now they have to borrow more money to give to the government sponsored mobile telecoms industry which has been irradiating us all with damaging radiation with no proper research into the real effects of phone masts and of holding mobiles to the side of your head for hours a day.

The bloody population in this sh!tty country probably deserve it all because the pervading culture seems to be one based upon "respect" i.e. that which you demand but never earn. Respect for paying through the nose to own one of these devices and play on the internet and gain more respect I guess to live your lives on Facebook. Respect for remaining as dumb as most wage slaves really are.

What crazies we Brits have become as a nation. You numpties put up with it like it's normal (and therefore totally acceptable) business behaviour - I guess that's because the only thing most of you learn about your assumed culture is that required in order to keep your low paid jobs as wage slaves, and since you spend all day practising that, and repeating the mantras to the customers, it means that even you believe it :rotfl:

Tin foil man, you do realise that the government does not legislate for the prices charged for mobile contracts? Nor does it have any real control over business decisions made by private companies.

You don't like the way the company has acted, vote with your wallet and move as many others have. If you want to stay with them, make a complaint and push for a discount on a new tariff as some have managed.

This is how a free economy works...

agarnett

Dave

What do you think you mean by "tinfoil man"?

Do you think it is right to just toss around half-baked attempts at personal insult like that as a response to serious questions about commercial malpractice?

The limitation of commercial malpractice and enforcement of penalties discouraging it, is governed by the law of the land. So are the consequences of injuring the public by grossly negligent exposure to physical hazard. Compare the problem to that of Big Tobacco. Are you a nay-sayer on that too?

Upholding law and order is a government responsibility. What do I not realise and who are you to tell me to like it or lump it?

Your way is the wild west.

Why do you think EU roaming charges have been so heavily moderated? Is that not the will of government? Why do think it has taken so long and been kicked down the road so many times after the rip offs were first complained about years ago? Is that not the corrupting influence of corporate interests upon government?

Why do you think SMS became such a rip off after starting out as a free service? I'll give you a clue - SMS uses no bandwidth and required almost no additional infrastructure that wasn't already rolled out for voice.

What now then is so precious about the provision of data across the ether?

Correct me if I am wrong but television or to use another term wireless streaming of video has been around for longer than you have lived! Why is it apparently now so expensive to achieve?

Why do you think available internet speeds have have marched forward so rapidly? Or put another way, why do you think it has not moved forward as fast as we would have liked?

I don't wish to overly criticise, but have you studied science and technology or engineering in any form beyond GCSE? Or, since you choose to lecture on a free market economy, have you studied economics?

Do you know anything about the transmission of energy and of decodable signals via electromagnetic waves, beyond the obvious as an end user who has been fed the opportunity for a regular fee which has now doubled?

Do you know the difference between the microwave radiation that cooks your ready meals and the microwave radiation that emanates 24/7 from certain radio masts? Do you know the similarities in the ease of propagation of radio waves of one particular wavelength or frequency versus another? Do you know how these waves are able to penetrate solid objects like the external and internal walls of your house such that you can even watch video in your shower if you really need to? They penetrate you too, don't they? Can someone else use them after they've warmed you up, or do they get attenuated on the way through such that if they reach anyone else they might only get sloppy low res seconds from the remaining "bandwidth" everyone likes to harp on about?

You can call all this tinfoil talk if that's easier for you personally to rationalise, but don't expect to convince people who understand more than you do.

BTW ... as far as I am aware, no one here has reported achieving a discount on the new tariff for the old service beyond the false discount of £3 per month.

The new tariff is a doubling of the old. Do you think that would wash in the UK energy market right now? And why is that?

Acknowledging "discount" on other recent and restricted packaged services that have been so crookedly laid in the path of all the uprooted customers (and not just by Three themselves but also by their mates in the other main telecoms companies) is playing the corporate game for them.

None of what the telecoms industry calls a discount in recent contexts is a real discount of the type which would legally qualify to be called a sale price on the supermarket shelves. It is purely a manipulation of price-pointing to execute a confidence trick.

You'll forgive me if I say it is for suckers, or rather it is for those who are too easily sucked in.

d123

Your posts are just one rambling, delusional mess. To answer one of your statements though.

agarnett wrote: »

as far as I m aware, no one here has reported achieving a discount on the new tariff for the old service beyond the false discount of £3 per month.

Just a couple of posts above yours (and there are plenty of other examples):

steve4mandy wrote: »

45 minuets on the phone to Faheem, 600 mins, unl text unl data, 12 gb tethering, all the other 0800, at home etc.......£15.00 a month, includes £10 loyalty bonus, rolling 30 day contract.

agarnett

d123 wrote: »

Your posts are just one rambling, delusional mess. To answer one of your statements though.

You think. Ask yourself what yours signify.

Just a couple of posts above yours (and there are plenty of other examples):

45 minuets on the phone to Faheem, 600 mins, unl text unl data, 12 gb tethering, all the other 0800, at home etc.......£15.00 a month, includes £10 loyalty bonus, rolling 30 day contract.

Forgive me if I have misunderstood, but that deal, whilst it looks like one of the better reports I have seen offered in response to a complaint about the change, is a deal that limits tethering and also offers only 600 minutes of talk time. How is that the same package as previously with a "discount"? And if there are plenty of other examples, might you line up the others so those yet to try their hand at negotiating a deal they can live with can see them all in one place?

By the way, I take it you aren't able to answer what you meant by tinfoil man, or whether you have a clue about how the technology works?