EE.T-Mob.Orange. Change T&C From 26th March 2014

namiku

jon1555 wrote: »

The thread below is to do with the price rises, read though that and you'll find a template rejecting the price increase

https://forums.moneysavingexpert.com/discussion/4818999

That is even more confusing now. I thought post Oct 2012 contracts from T-Mobile could be cancelled penalty free? I thought that was the whole point of this thread?

I specifically need to find out what to do/template to use about T-Mobile/EE price rise for 27th May 2014 for contracts entered after Oct 12 (in October 2013 to be precise).

Thank you.

jon1555

namiku wrote: »

That is even more confusing now. I thought post Oct 2012 contracts from T-Mobile could be cancelled penalty free? I thought that was the whole point of this thread?

This thread is to reject the change of terms and conditions, however your changes of succeeding are now slim as you didn't object in the 30 day notice.

The other thread is the newly announced price increase and rejecting that.

If you check on the other thread, there's a post from RC that says that post oct t mobile have a better chance with rejecting the price increase because of it being increases twice in a year.

Dils47

Just had a call from EE Exec Office.

They phoned to issue a PAC code, and credit my account for last 3 months bills. They person did not know anything about compensation.

PAC code was not issued as the person is going to check with their legal department and get authorization for £100 compensation, before issuing credit back to my account, via direct debit.

One thing I forgot to ask is what happens to final bill, will that be waived.

namiku

jon1555 wrote: »

This thread is to reject the change of terms and conditions, however your changes of succeeding are now slim as you didn't object in the 30 day notice.

The other thread is the newly announced price increase and rejecting that.

If you check on the other thread, there's a post from RC that says that post oct t mobile have a better chance with rejecting the price increase because of it being increases twice in a year.

My notice about price increase and term changes says 8th of April, I count 14 days?? Am I missing something??

jon1555

namiku wrote: »

My notice about price increase and term changes says 8th of April, I count 14 days?? Am I missing something??

Did you receive a letter?

As the Terms and conditions changed on the 26th March, you have 30 days from being notified to then reject them. (about mid february)

If you received a letter on the 9th April then that would have been for the price increase.

If it was for the price increase it's on the other thread, as i said t mobile have a very good case with it.

Hope this helps!!

ryan92

Adjudicator assigned ; Vidette Ogden

Dils47

Got a call back from EE, been issued a PAC code, penalty free.

Legal team have posted a £100 cheque & Feb, March, Apr bills have been credited back to me.

Also been told will get refunded\wavied any other charges on account until PAC code is used.

andrewmp

lspeers wrote: »

Great I won, thanks so much RC/You're a champ.

EE/post Oct 12/ adjudication by D.M Curnow LLB/ full £100 comp.

Same person I've got doing my adjudication, hope he remembers yours and says yes to me.

namiku

jon1555 wrote: »

Did you receive a letter?

As the Terms and conditions changed on the 26th March, you have 30 days from being notified to then reject them. (about mid february)

If you received a letter on the 9th April then that would have been for the price increase.

If it was for the price increase it's on the other thread, as i said t mobile have a very good case with it.

Hope this helps!!

Sorry but still confused, I've not had a change in terms, I've only ever received one letter and that's on the 8th of April.

My price will change on 27th of May, I want to get out of my contract penalty free, can someone point me to the right template as things are getting very confusing at the minute with links posted to different threads.

jon1555

namiku wrote: »

Sorry but still confused, I've not had a change in terms, I've only ever received one letter and that's on the 8th of April.

My price will change on 27th of May, I want to get out of my contract penalty free, can someone point me to the right template as things are getting very confusing at the minute with links posted to different threads.

Okay,

This is the wrong thread for you, goto post 74 on the price increase thread & read from there on -

https://forums.moneysavingexpert.com/discussion/4818999