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Another Cash4Phones complaint...

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  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    stelee844 wrote: »
    Ive got proof of postage and yes its been signed for.
    Ok send Trading Standards an email explaining whats happened

    Email: [EMAIL="trading.standards@barnet.gov.uk"]trading.standards@barnet.gov.uk[/EMAIL]
    It's not just about the money
  • I'm in the same boat guys.

    So frustrated with myself for not researching the company first.

    I've read this thread but has anyone had any success?

    I was offered £159 for my iPhone 4S. I can't afford to not have that money. :(

    Wish I just used Envirophone now. They were spot on last time.
  • I recently sent cash4phones my handset but they haven't sent me my payment. They have signed for my phone, but they haven't processed my payment.
    They dont answer calls and have now stopped answering emails.
    What can I do?
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    tracie_80 wrote: »
    What can I do?
    Now - not much.
    Next time you can do some research before dealing with some unknown company.
    Cash4Phones!! Please say im not another Victim?
    contacting cash4phones
    Another Cash4Phones complaint...
    Cash4phones-a scam !!!
    Cash4phones Con
    ...
    ...
    ...
  • Thankyou for pointing out the above threads.
  • http://www.bbc.co.uk/programmes/b006mg74/features/cash-4-phones

    They were recently featured on Watchdog too.
  • I have had the same, I sent my phone iphone4s, they were keen to receive it and know no contact , I sent it special delivery , Help me too, I want my phone back, they are breaking the law and this company shouldn't be allowed to operate, What can I do where do we stand legally????
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 26 November 2013 at 10:38PM
    Just read the threads quoted above and you'll know exactly where you stand legally. They aren't that long.

    I think this one sums it up: Another Cash4Phones complaint...
  • It would be great if companies were forced to give an option or a nudge to check reviews on their service before you go ahead but this is something that should be done before any new transaction with a company you have never dealt with. Cash4Phones shoddy service has been well documented all over the internet. The Watchdog link is number 2 on Google under the search Cash4Phones.
  • neiluk1984 wrote: »
    I'm in the same boat guys.

    So frustrated with myself for not researching the company first.

    I've read this thread but has anyone had any success?

    I was offered £159 for my iPhone 4S. I can't afford to not have that money. :(

    Wish I just used Envirophone now. They were spot on last time.

    Your not alone. I was given an old phone I did not need do chucked it to cash4phones as was strapped for time. Phone passed checks on 21/11/13 and heard anything since. No answer on 0845 no or email. Should have used Envirophone like before. DOH!
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