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Compensation for delayed flights Discussion Area

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  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    Twizzle1 - if less than 6 years ago you probably have a valid claim but if over 6 years ...... forget it.
  • David_e
    David_e Posts: 1,498 Forumite
    Part of the Furniture Combo Breaker
    "Shortly afterwards they went out of business. "

    In any event, you have no-one to claim against (assuming it was going out of business as opposed to, say, being acquired by another operator).
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Which airline?
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • David_e
    David_e Posts: 1,498 Forumite
    Part of the Furniture Combo Breaker
    Whoops.

    Just spotted "the airline (BMI Baby)".

    https://en.wikipedia.org/wiki/Bmibaby

    Says that "Bmibaby ... shut down in September 2012"

    If, as is suggested, BMI Baby operated via a separate subsidiary, I assume your claim would be against that company - which may or may not still be in existence.

    I'm sure that someone with more knowledge than me will be able to give an informed view.
  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    Depends when delay was. BA 'picked up' BMi Baby liabilities.
  • Hi all,

    I've just had a return flight from Bordeaux to Edinburgh cancelled due to today's ATC strike. Due to it being a strike I'm not entitled to compensation from RyanAir, however I had taken out travel insurance before leaving the UK. Can any legal eagles out there figure out if my travel insurance covers said strike?

    There are two seemingly conflicting clauses in the exclusions that I can't make sense of:

    "
    General Exclusions
    [we will not cover the following]

    7. Any claim that happens as a result of strikes or industrial
    action (except for any which the public did not know about
    at the time of purchase of this insurance and/or prior to the
    booking of any individual trip)."
    ...
    13. Any claim that results from the tour operator, airline or any
    other company, firm or person not being able or not being
    willing to carry out any part of their obligation to you."

    I'm unsure as to what would be considered the airline's obligation in this regard, does clause 13 cancel clause 7? Could someone smarter than I shed some light?
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    7. Irrelevent unless you were aware of the strike either before you bought the ticket or the insurance.
    13. Nonsensical as it would appear to relieve the insurance company of any obligation to pay you in almost ANY event/occurance! Most likely this would be classed as unfair terms and conditions. Claim away. Presumably you got a refund for the cancelled flight?
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • Alas we can't afford to get another flight booking at such short notice so they've booked us on the next available flight home in a WEEK :(

    Needless to say I'm now quite worried about the unexpected accommodation costs and a week's lost wages!
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    1 Week! Then you maybe able to claim compensation under reg 261/2004 as that is a totally unreasonable delay in making alternative arrangements for your return. It certainly isn't anything approaching intolerable sacrifice. Ask them to put on a flight with a different airline (at their expense) or you will be making a claim under reg 261/2004. Have you downloaded Vauban's guide? Sounds as though you will have time to read it ;)
    Ryanair are responsible for ALL of your accomadation and food (except alcohol) costs so make sure they arrange and pay for it all.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have Ryanair sorted out food and accomadation for you?
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
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