Compensation for delayed flights Discussion Area

Caz3121

Bearkatt65 wrote: »

I need to find the exact times a flight was delayed by from back in 2012 but the recommended site on here is useless any tips?

Is it not showing the time details for your flight or have you not registered and logged in?

ian900

reading all info on this subject as left me confused!!!

can any one tell me?

I was delayed on my outbound flight by a day i contacted airline and said i was un happy losing a day of my holiday and could they extend my return by a day for my flight and accommodation which they did, can i still claim for the delay?

Caz3121

ian900 wrote: »

I was delayed on my outbound flight by a day i contacted airline and said i was un happy losing a day of my holiday and could they extend my return by a day for my flight and accommodation which they did, can i still claim for the delay?

whether compensation is due will depend on the reason for the delay - if you start with this thread it should help
https://forums.moneysavingexpert.com/discussion/5173888

sensibleshoes

I received compensation for a delayed flight in March operated by Loganair on a Flybe route.

I emailed them a complaint based on Martin's template. After a couple of acknowledgment emails notifying me it could take 6-7 weeks, I finally got confirmation from them they would pay up.

I didn't have to supply any further evidence e.g boarding card.

I did give a little smile to their compensation email whereby they said they'd cough up but they had done everything they could to avoid the delay.

Very reluctant to compensate so it's terrific this ruling is in place.

stevemej

ian900 wrote: »

reading all info on this subject as left me confused!!!

can any one tell me?

I was delayed on my outbound flight by a day i contacted airline and said i was un happy losing a day of my holiday and could they extend my return by a day for my flight and accommodation which they did, can i still claim for the delay?

I know you may well be technically entiltled to compensation because of your delayed flight but this might be one of those example where Martin Lewis spoke about it being morally incorrect to claim. Surely if you have come to an agreement with the holiday company and they have accommodated you then maybe you shouldn't be trying for compensation.

staycjg

Thanks martin lewis! My flight was delayed in October 2012 on route to Orlando . We got redirected to Iceland and ended up 29 hours delayed. We tried to claim straight away but got thrown back for extraordinary circumstances????
But have now reapplied due to the new ruling with your template letter and got paid out full amount 600euros ! They sent us a Boucher I just rang back and said I want the cash they said ok it will be paid within 10 days! The whole thing will have only taken less than 3 weeks!!
So thank you so much!!:beer::T

quirkygeek

Just had some excellent news from the lead passenger on my delayed flight from Rhodes in 2010.

We're getting the full amount, no arguments! They have said that they're giving us Thomas Cook vouchers, but thanks to you lovely people, she'll be asking for the compensation to be in cash.

I'm so glad this is finally over! Hope everyone else has the same luck

Savvy_Sue

staycjg wrote: »

Thanks martin lewis! My flight was delayed in October 2012 on route to Orlando . We got redirected to Iceland and ended up 29 hours delayed. We tried to claim straight away but got thrown back for extraordinary circumstances????

Out of interest, do you know why you ended up in Iceland? I'm asking because DS1's flight home (so not the same one as yours) was diverted to Iceland because someone was taken ill on the flight. So far, so extraordinary circumstances.

Only then the plane couldn't take off for reasons which IMO couldn't be blamed on EC.

He says he's going to have another go, but if you'd already had a success in similar circumstances that might encourage him!

NoviceAngel

Quick question all,

When submitting a defence, you are asked to serve this on the defendant, I know this can be done via email on a reciprocal basis by agreement.

If there is no agreement to accept service by email, do you still have to send to the Court three copies of the defence ?

I ask because sometimes I've read one gets stamped and returned to you, one for the defendant and one for the Court ?

I don't see the point in sending three copies to the Court if you're expected to serve the defendant yourself ?

Cheers,

NoviceAngel

legal_magpie

You can only serve by e-mail if the recipient expressly agrees. Having an e-mail address on the notepaper is not treated as agreement. The same doesn't apply to service by Fax. There if the notepaper shows a fax number the recipient impliedly agrees to service by Fax unless he states so otherwise. My firm expressly does not accept service either by FAX or by e-mail.

As to service of a defence, the defence MUST be sent to the Court within 14 days after service unless an acknowledgement of service was filed within 14 days in which the time limit for the defence is extended to 28 days.

By CPR 15.6 the Defence must also be served on every other party to the proceedings (e.g. the Claimant) but the rule doesn't say when or by whom. If the Defendant is in person and simply uses the Form of Defence sent with the Claim Form, the Court sends the Claimant a copy together with a DQ.

As a matter of professional practice, if I am acting for a Defendant and prepare a non standard defence I always send a copy to the Claimant's solicitors mainly so that they know that the Defence has been sent to the Court.