Compensation for delayed flights Discussion Area

razorsedge

Skid_Marks wrote: »

The Battle for Air Passenger Rights Continues:

huff.to/1Iq7KAz

(Apologies that I cannot make it a clickable link)

Try this version:
http://www.huffingtonpost.co.uk/jakub-kotan/consumer-rights_b_6455790.html?utm_hp_ref=tw

Geo.Cav

EasyJet have turned down my claim on the basis of bad weather. I was booked on an 8am flight which was delayed until after 6pm because of wet and windy weather the previous night in mid July. The weather during the period of delay was fine. Surely this cannot be right?

Vauban

Geo.Cav wrote: »

EasyJet have turned down my claim on the basis of bad weather. I was booked on an 8am flight which was delayed until after 6pm because of wet and windy weather the previous night in mid July. The weather during the period of delay was fine. Surely this cannot be right?

You are correct. It's not right. You may need to take them to court.

yeoldebass

3 of us on a flight to Faro (June '14) delayed by 4.5 hrs due to technical fault with plane. On return used the MSE website advice and claimed for compensation under EU Regulation 261/2004.

Heard absolutely nothing for 6 months - so long I'd forgotten about the claim.

Got home last night to find cheque from Thompson for £950 on the door mat (euro 400 x 3). Happy dayz! :T :rotfl:

trevmass

I had a letter back from thomson airlines refusing compensation,would just like to
show you part of it,hope someone can make sense of it
were hear goes..
As with any part in a complex machine,aircraft parts have a certain life expectancy,
and during this life expectancy,the part is most likely to experience problems when it is first installed and when it is nearing the end of its life,unfortunatly in this case a part which was not expected to fail was found to have failed during a routine maintenance.
as a result,repairs had to be made resulting in delay to your flight.
It also says that repairs were needed BEFORE the aircraft could leave the hanger.
Well that bit is wrong,passengers watched them climbing all over one of the engines,with 4 or 5 fire engines in attendence.
when the engine was started up,there was one of a hell bang and smoke coming from it.
in the end we had to wait for a different plane
just to let you know the pilot of the new plane told us all.
not to worry any more,as the new plane was new and not old like the old one

JPears

Whats to make sense? They are clearly talking hogwash in an attempt to put you off.
Unfortunately, the only way to get them to see sense is to start court action. End of.

Vauban

trevmass: your delay was caused it seems by a normal technical problem which the Supreme Court has ruled qualifies you for compensation. Thomson do seem to be paying out if you are persistent - read my Guide for what to do, or think about instructing a NWNF if it seems too much effort (eg Bottonline).

scrogs13

At the end of March 2005 our party of 4 adults were delayed 13 hours with Excel airways We flew from Manchester to Tenerife.

As Excel collapsed later on, would we still be able to claim compensation?

111KAB

scrogs13 wrote: »

At the end of March 2005 our party of 4 adults were delayed 13 hours with Excel airways We flew from Manchester to Tenerife.

As Excel collapsed later on, would we still be able to claim compensation?

No out of time + airline bust = no chance.

Andyles

Hi Martin and forum users / readers
I would like thoughts and advice of where to move with the following

Our flight was delayed for 5.5 hours leaving Newcastle airport and flying with Onur Airways, I have tried to make a claim under the EU regulation 261/2004 however have been passed from pillar to post until I have today received an e mail from Thomsons stating that it is Onur Airways I need to speak with not them. Where do I move with this situation.

Await any advice and responses

Kind regards
Andy Gibbons