Compensation for delayed flights Discussion Area

Dr_Watson

Caz3121 wrote: »

what a cheek given that they are doing everything they can to avoid paying anyone their rightful compensation

And what about that lot that who have been charging a levy on each and every one of their passengers tickets for years....and still routinely fail to pay out when they should.
Yes you all know who i'm talking about.

NoviceAngel

Dr_Watson wrote: »

And what about that lot that who have been charging a levy on each and every one of their passengers tickets for years....and still routinely fail to pay out when they should.
Yes you all know who i'm talking about.

Well you didn't really expect the EC261 Levy to be used to pay legitimate claims did you ? Rumour has it that it's going to be one hell of a Christmas party for some airlines.

Interestingly if an airline charges a levy because of EC261 do they legally have to set it aside to be used solely to pay claimaints?

Tyzap

NoviceAngel wrote: »

Interestingly if an airline charges a levy because of EC261 do they legally have to set it aside to be used solely to pay claimaints?

That's an interesting question that I would also like to know the answer to.
I hope it's not going straight onto their bottom line as 'additional revenue' or some other similar title which boosts their profit margin. Surely, that would be being disingenuous.

JPears

Tyzap wrote: »

That's an interesting question that I would also like to know the answer to.
I hope it's not going straight onto their bottom line as 'additional revenue' or some other similar title which boosts their profit margin. Surely, that would be being disingenuous.

definition of disingenuous - the attitude of most airlines in regards to 261/2004

Dr_Watson

NoviceAngel wrote: »

Well you didn't really expect the EC261 Levy to be used to pay legitimate claims did you ? Rumour has it that it's going to be one hell of a Christmas party for some airlines.

Of course not, that would be honest and honourable and working with the laws of the regulation.
Ryanair aren't and do not.

NoviceAngel wrote: »

Interestingly if an airline charges a levy because of EC261 do they legally have to set it aside to be used solely to pay claimaints?

No idea, I doubt it very much and even if so, who would enforce this?
Christmas party? At Ryanair towers?...I doubt it, haven't you seen the media and how they treat their pilots and flight crews?
O'Leary's back pocket, that's where it'll be going.
So let's keep making sure a bit less is going in there.

batman44

Good article

Sneaky tactics
In the meantime, passengers that suffered great flight disruptions continue to wait. Whilst they wait, they are entertained by an unending parade of tricks and excuses laid on by the airlines intending to escape their compensation liability.
One example for all: Some airlines decided that, the less they disclose about the reasons for flight disruptions, the better. And of course, sometimes the airlines are not to be blamed for flight delays, let's say, when their aircraft suffers a lightning strike. However, instead of telling their paying customers what actually happened, airlines just send a letter stating that the delay was caused by 'an unexpected flight safety shortcoming'. Even a sound mind is not capable of making any sense of this reason, or indeed working out if there is a feasible claim or not.
So people that suffered long hours of waiting at airports find themselves taking airlines to court, spending money on court fees and legal representations and only then discovering, that air carriers have been pulling their legs. Quite unnecessary, one would say. A waste of time and money for both sides. Yet, airlines do it and more often than ever. So to sum up the latest tactics: The less we know, the less confident we can be about our claim's viability.
Paying customer should be the boss
Continuously, passengers are shown that the airlines will go the extra mile to complicate lawful and just compensation claims. However, consumers should not be fooled by the bullying tactics. Ultimately, paying passengers are the most powerful as the air industry cannot operate without them. And there will be a day, perhaps not today, perhaps not tomorrow but soon, when those paying for the service, get what they are entitled to - justice.


http://www.huffingtonpost.co.uk/jakub-kotan/air-passengers-face-anoth_b_5988110.html

austin9658

Vauban wrote: »

I don't know who tripmole are, but I don't think they're based in the UK. Nor do I think they're very user friendly - their website asks you for your booking reference and the 13 digit ticket number. Who keeps those?

Everyone keeps these, it is printed on the air ticket. Booking reference is the booking code which contains 6 alpha numeric characters and the ticket number that contains 13 numeric digits.
see

NoviceAngel

austin9658 wrote: »

Everyone keeps these, it is printed on the air ticket. Booking reference is the booking code which contains 6 alpha numeric characters and the ticket number that contains 13 numeric digits.

Hi Austin,

Are you connected with or used tripmole before?

IMHO If you are going to use the services of a NWNF Solicitor, then I would recommend choose with care, Bott do seen to have an excellent reputation on here - I also have not used the services of Bott and I'm not connected to them in anyway, im sure there are others out there that are good, but I've not read about any recommendations on here apart from obviously Bott

austin9658

NoviceAngel wrote: »

Hi Austin,

Are you connected with or used tripmole before?

IMHO If you are going to use the services of a NWNF Solicitor, then I would recommend choose with care, Bott do seen to have an excellent reputation on here - I also have not used the services of Bott and I'm not connected to them in anyway, im sure there are others out there that are good, but I've not read about any recommendations on here apart from obviously Bott

No, I have no any connection with with tripmole. Actually, I have used this service once and it gave the accurate information that's why I thought, I should share this with others. I admit that, Bott & Co. is best in this.

NoviceAngel

Yes, thanks for sharing I for one wouldn't have guessed that the booking reference is the booking code.