Compensation for delayed flights Discussion Area

cozza

hi my flight was delayed from gatwick to turkey back in 15th nov 2010 i flew with fly thomas cook it should of left at 11.30pm but was delayed till 3.30am they gave me a £5 voucher to get something to eat . But would i still be able to claim as i have no documents as i deleted them all i jst know the time and date ?

Alan_Bowen

dundeediva, was your flight with Thomas Cooks or just booked through them? The reason I ask is that in 2009 most flights to Toronto from Glasgow were with an airline called Globespan who went bust in December that year. If it was that airline, then you needn't panic trying to find your boarding passes as you will not be able to make a claim.

dundeediva

Alan_Bowen wrote: »

dundeediva, was your flight with Thomas Cooks or just booked through them? The reason I ask is that in 2009 most flights to Toronto from Glasgow were with an airline called Globespan who went bust in December that year. If it was that airline, then you needn't panic trying to find your boarding passes as you will not be able to make a claim.

It was booked through Canadian affair I believe but the plane was Thomas cook (according to the flight tracker they were operating on behalf of air transat)

Coasterboy

Three weeks ago my flight from Newcastle to Turkey was delayed for 5 hours. My booking was with Thomson Holidays but they were using Onur Airways, a Turkish airline. Can I still claim?
Do I claim from Thomsons?

coomz86

Hi, I was o. My honeymoon 4 years ago, flew out to Corfu fine, but gold trail who we booked with went bust while we were away. As a result our initial flight was cancelled and we were delayed at Corfu airport for12 hours and had to get a flight back to a different airport then get a coach back to our original airport. Am I entitled to compensation? Thanks

crazy_girl_2

Flying from Manchester to Sydney, Australia - the plane was diverted to Glasgow due to bad weather. The weather improved - so expected the plane to finally fly to Manchester to pick us up. Announcement was made saying the 'crew were out of hours'.. therefore, we had to GO HOME and come back tomorrow. We were eventually put up in a hotel in the early hours of the morning and had to return the next day!! We arrived in Sydney a day late, missing my daughter's birthday celebrations. We believe there should have been another crew to take over the flight on the original date???

David_e

cozza wrote: »

But would i still be able to claim as i have no documents as i deleted them all i jst know the time and date ?

crazy_girl wrote: »

We believe there should have been another crew to take over the flight on the original date???

coomz86 wrote: »

Am I entitled to compensation? Thanks

Coasterboy wrote: »

Can I still claim? Do I claim from Thomsons?

Have a look through this and the relevant links:

Flight Delay Compensation Important Info - Please check before posting

79184fob

On Saturday 9th august my family flight to Bulgaria was delayed for 9hrs. At the airport they gave us a form on how to claim. But every email I send and the template that I have done has been ignored by the airline. I emailed balken holidays but they told me to contact the airline saying it was a bird strike that caused the delay as it came into bourgas airport, But talking to people in the hotel they said the people on our turn around flight knew in advance about aircraft trouble and had an extra half day at the hotel. How can this be when they would have been at the airport waiting for the flight. Can anybody suggest what I should do.

mich

Hi

I have sent my letter 3 times, many phone calls (most of them Ryanair has put the phone down on me)and when I do get through they tell me to wait another two days or so. they cannot put me through to any other department. Any advice on what to do next?

mich

Any advice please. Ryanair will not answer my letter sent 3 times by post, twice by email and phone calls daily. Ryanair will also not put me through to the department dealing with the claim, HELP