Compensation for delayed flights Discussion Area

Caz3121

Did you book the flights directly with the Germanwings?

littleseapig

David_e wrote: »

It doesn't but if it comes to the crunch, a judge has to decide and he/she might say that "on the balance of probabilities" if all the passengers, apart from your party, were aware then they did send an email. Worth seeing what a no win no fee fim says; it's certainly not clearcut.

Did they have a phone number? If they did and they didn't try to call you, that should be in your favour.

I had contacted them twice on the same number - once to alter the booking and secondly to have my details resent for the flight (again, hypothetical, but surely someone should have seen from my booking that this was no longer a flight path - I rang only a day or two before we were due to leave). It wasn't part of the sign up details I dont think, but I did contact them via phone

littleseapig

Caz3121 wrote: »

Did you book the flights directly with the Germanwings?

Yes I did. Still have my print offs etc saying when I booked and amended the flights - again latter date was in August, just a week or two before the route stopped, so it should have been spotted surely?!

alexdrans

I flew from Corfu to Manchester yesterday (TCX2439) and the flight was delayed 9h15m due to a technical fault with the aircraft. TC took us to a refugee camp, fed us watered down beer/wine and gruel, and then sent us on our way with minor apologies a few hours later.

Based off the guide, we're entitled to (up to?) £320 per person. Does this seem right?

111KAB

alexdrans wrote: »

I flew from Corfu to Manchester yesterday (TCX2439) and the flight was delayed 9h15m due to a technical fault with the aircraft. TC took us to a refugee camp, fed us watered down beer/wine and gruel, and then sent us on our way with minor apologies a few hours later.

Based off the guide, we're entitled to (up to?) £320 per person. Does this seem right?

400€ per person plus reasonable expenses if you kept receipts.

dundeediva

Hi everyone, looking for a bit of advice if I may...


I'm trying to claim compensation for a delayed flight in 2009 from Glasgow to Toronto airports which was delayed 3hrs and 23mins. The issue is, although we've traced the flight number etc, we don't have boarding passes and my mil (who booked the flights for the group) can't find any documents relating to this flight. She has contacted Thomas cook where she bought the tickets and they apparently can't trace it either. Is there anything we can do or should we just forget about it all?

Thanks for your help x

David_e

dundeediva wrote: »

Hi everyone, looking for a bit of advice if I may...

Have a look through this and the relevant links:

Flight Delay Compensation Important Info - Please check before posting

Blacklab1

Hi all

In July this year my wife and I were delayed 295 minutes on a Ryanair flight from Manchester to Faro. Their website indicates they will not give compensation for this massive delay. Anyone suggest a ay to get compensation, or at least how to apply for some.

David_e

Blacklab1 wrote: »

Hi all

In July this year my wife and I were delayed 295 minutes on a Ryanair flight from Manchester to Faro. Their website indicates they will not give compensation for this massive delay. Anyone suggest a ay to get compensation, or at least how to apply for some.

Have a look through this and the relevant links:

Flight Delay Compensation Important Info - Please check before posting

dundeediva

Sorry I should have added...

I checked the links before and it says we should add in the proof but we don't have any. When we have initially contacted them, TC said they couldn't find us so need boarding passes etc. I don't know whether this is essential or whether this is a delaying tactic. I can't find anything in the links to cover this but if anyone knows where this is, feel free to link for me to see.

Thanks