Compensation for delayed flights Discussion Area

Vauban

Peterheed wrote: »

As I do not have the details they are requesting (and before anyone suggests it - I HAVE already been through my old emails and I dont have as far back as then, even in deleted/trash) do I have any more recourse? Thanks

So what evidence can you provide that you took the flight? If you start a court action, the test is that the court needs to determine that on the balance of probability you were indeed on that flight. You will make a sworn statement to that effect. But that might not be enough ...

legal_magpie

"He who asserts must prove"

Vauban

legal_magpie wrote: »

"He who asserts must prove"

Yes, but Peterheed is making the "assertion" that he was on the flight ...

Lucien

Wrote to Easyjet on the 18th of October using the MSE template entailing the request for a reply within 14 days but haven't had any response yet. Letter was sent 1st class signed for.

:mad:

richardw

Lucien wrote: »

Wrote to Easyjet on the 18th of October using the MSE template entailing the request for a reply within 14 days but haven't had any response yet. Letter was sent 1st class signed for.

What did you say you'd do if you didn't get a reply within 14 days?

steve1500

Peterheed wrote: »

Hi everyone.
Thank you for your message of 30 September 2013. Please accept our apologies for the inconvenience you mention and for the unintended belated reply.


We are sorry to hear that you and Ms********** were inconvenienced by the cancellation of flight AF8634, operated by Delta Air Lines, from Paris to Philadelphia on 29 June 2010. We understand that you are now claiming compensation for this.
Please note that we can only keep passengers' records on file for two years, therefore it is your responsibility to provide us with the following information before we can proceed with our investigation:



Thanks

If you ultimately go down the court route, you will need to prove at minimum, you went to the USA,

There should be a lovelly stamp in your passport

J_B

Lucien wrote: »

1) My post does not entail a question to which I would need to go to the FAQs to obtain and answer.

2) Congratulations on making the most pointless post in the history of the internet, that makes you just look like an idiot.

Is there an ignore button so I can use it on this person please?

now, let me see ...

Lucien with 12 posts and no thanks
vs
Vauban with over 1800 posts and over 800 thanks

JPears

Wednesday is becoming numptie day- any correlation with MSE email/newsletter going out?

Bristle_Hound

Its been a while I know, but I thought I would give you all a progress report on 2 claims I have ongoing at the moment.

The first one is a claim with Jet2.com on a 7 hour flight delay from Arrecife (Lanzarote) airport in April 2013.

I followed the guidelines and sent the template letter off, getting this responce 3 weeks later, Shortened version - they are using the extraordinary circumstances rule to exclude them from Regulation 261/2004

I have just prepared a letter to be sent of to Madrid, Spain as per the 'Regulator in the departure country' complaints procedure

The 2nd complaint is with Thomas Cook for a 5 hour delay from Manchester this September.

Again did the template letter and again Thomas Cook are using the extraordinary circumstances rule to exclude them from Regulation 261/2004

So a complaint has been lodged & received by the CAA

I am not overly optimistic as to the outcome of either complaint, but I'm not a person to give up easuly!

Just wondering if anyone has received any compensation at all and more importantly from either Thomas Cook or Jet2?

I will keep this post updated as and when I have any news

richardw

Bristle_Hound wrote: »

...Just wondering if anyone has received any compensation at all and more importantly from either Thomas Cook or Jet2?..

Perhaps have a good read of the court success thread and the Thomas Cook and Jet2 threads and perhaps post as appropriate in the TC and Jet2 threads.