Compensation for delayed flights Discussion Area

rev_henry

Jaggardlittlepill wrote: »

My son, daughter in law and two grandaughters were delayed on a flight from the canary islands in 2010 for 7 hours and despite numerous letters monarch refuse to pay any compensation. They can't afford small claims court, but are owed in the region of £1600. What can they do next?

http://hmctsformfinder.justice.gov.uk/HMCTS/GetLeaflet.do?court_leaflets_id=172

See the top leaflet, they may be eligible to claim back the £80 court fee.

jtcowie

Thank you Centipede 100! I appreciate you taking the time to clarify it for me.

r8r8r8r8

I have a valid claim (meets all the criteria) from 2005 however the airline in question, FlyGlobespan, are in Administration.

Does anyone have any suggestions where I can apply for compensation?

Thanks !

sales_girl_2

We flew with Globespan in 2009 and were delayed 24 hours but as the company is now bust does that mean we get nothing?

sales_girl_2

We flew with Globespan from Glasgow toFlorida in 2009 and were delayed 24 hours but as the company is now bust does that mean we get nothing?

dene-aldo

Hello Centipede100. I'd really appreciate your views on my case if you get chance.

Many thanks

Bokkie1511_2

I sent BA a letter for compensation about 3 weeks ago and haven't heard anything yet - has anyone else contacted BA? How long does it usually take for them to reply?
*impatient*!

glossop999

Does bad weather on previous legs count for compensation? Should the airline provide a substitute aircraft in these circumstances?

Helen81

Centipede100 wrote: »

You are out of time

I thought you could go back to Feb 2005?:mad:

Mosh

Centipede100 wrote: »

You cannot claim for those items, unless you can produce receipts for the expenditure you incurred on food/refreshments and accommodation whilst waiting for your flight.

Ah, there were none to claim as nobody knew we'd be stuck overnight as the airline simply didn't tell us anything! We just sat waiting then realised we were trapped

You are entitled to claim 250 euros per passenger for the delay but you have 6 years from the date of your flight to claim and you would presumably have to do this in France or Italy as this was the place of departure/arrival.

Another "poop". Most annoying as I attempted to make a claim a few days after the event but was simply ignored by both the airline and the CAA. Hey ho.

Oh, wait. Just double-checked and the flight was July 22nd 2007. So *just* within the window! Time to start writing letters...

Thanks for the reply