mobile connections problems

Quentin

You would be wasting your money suing individuals when you are actually owed money by a firm.

maxine140369

As directors of the company they are responsible for the debts,
They have also started up 2 new compaines called Txt 2 Mobile Ltd & Fun 2 your mobile Ltd, so beware.
They are also trading at the same address as Dialamobile Ltd under the company namce Everplus Ltd.
Mind you I do think suing them will be a waste of time and money as they have nearly 8k of:mad: CCJ's against them.

allthatmularky

maxine140369 wrote: »

it may be worth trying to sue them as they are responsbile for the companies debts.

Unfortunately this is untrue - the company is a separate legal entity in law and the debts reside with the company.

I know that this situation is very frustrating and annoying - but you have no recourse in law. People who regularly post in this forum and have seen this situation time and again are attempting to offer help but are being abused for only telling people the true situation - hard though it may be to accept.

People are not saying do not fight the situation - but are saying get organised , join together collectively - involve as many unbiased parties as possible (CAB,Watchdog,Trading Standards, local MPs, etc).
Keep on the right side of the law - otherwise the networks have won and any pressure group will lose any moral authority it had.

A little reminder
Pls be nice to all MoneySavers. There's no such thing as a stupid question, and even if you disagree courtesy helps.

mobilejunkie

Why is it people on this thread seem to want to make up rules which don't exist? Whatever people's feelings about what they SHOULD or would LIKE to do are it's very counter-productive to ignore realities. However many times people come on and blame everyone and talk about cancelling direct debits etc the situation won't improve.

Like it or not (obviously not) the options are clear and limited and well set out on here (and other threads about past situations with dealers). I would suggest 1) not downsizing or cancelling contracts until there is NO doubt the company/ies has gone into liquidation and will never pay up, then 2) approaching and talking with the networks to TRY to gain a sympathetic (even though not satisfactory) outcome to mitigate your losses, whilst 3) putting in a claim (unlikely to get anything but worth a try since it's free) with the liquidators of the company if/when they are appointed. All else is hot air and wasted energy and (if actioned upon) would raise the level of apparent despair and anger to new levels for no reward.

meanchak201

To those of you who have not written a cancellation letter to service providers, look at the following links:

http://www.cashbackfones.co.uk/viewforum.php?f=6&sid=a4a014f11fecd3ac3c329ff6881bc214

http://www.cashbackfones.co.uk/viewtopic.php?t=9

You will see how the people on other sides feel about unfair DD which allows Network Providers to take money from their accounts. The binding contract is simply implied by the Network Providers themselves.

Cheers

meanchak201

Just remind, use the third template, then you can stop your DD straight away. This might not be legal to the Network providers themselves, but in my opinion there is no prove that we are in a binding contract with them at all. Where is the actual law????

bonders99

meanchak201 wrote: »

Just remind, use the third template, then you can stop your DD straight away. This might not be legal to the Network providers themselves, but in my opinion there is no prove that we are in a binding contract with them at all. Where is the actual law????

Look, You appear to have made your mind up, which I respect. But if you signed a contract on the networks letterhead (ie. Orange / Vodfone etc) then you signed and agreed to an airtime contract with the network provider, period. If that is the case, legally you don't have any recourse. But obviously the practical help being given on this forum is not wanting to be heeded by some. As some posts have said before, cancel your DD at your peril.

Quentin

There is no need to sign anything. (Just in case he gets excited because he never signed a piece of paper).

You agree to a contract by using the service, as stated in the terms and conditions.

You clearly accepted the contract by both using the service then paying the bills.

bonders99

Quentin wrote: »

There is no need to sign anything. (Just in case he gets excited because he never signed a piece of paper).

You agree to a contract by using the service, as stated in the terms and conditions.

You clearly accepted the contract by both using the service then paying the bills.

That I am aware of, but I don't think our friend understands that and he's mind is pretty much made up..a one man army if you like.

meanchak201

I do understand that there is a hiding condition between the dealer and netwrok providers, and between, if you like, the network providers and the government which in favour of their businesses that customers who signed one contract with the dealer will be automatically in a binding agreement with network service providers.

This cannot be accepted as most of us will not sign for a cash deal contract regardless of what the deal is (50%, 70% or 100% of the cash back) if we know that there are two SEPARATE contracts, one between the dealer and us, another one is between us and network providers. In my opinion (whatever the law is concerned), this is a scam and illegal operation of such a business because:

EVERY PURCHASE OR DEAL HAS TO BE TRANSPARENT TO CONSUMERS/CUSTOMERS

THERE IS NO "SEPARATE BINDING CONTRACT" IN MY CONTRACT WITH MC. THIS IS REALLY A SCAM, SO WE STILL HAVE A CASE TO FIGHT AGAINST THIS SCAM.

Moreover, I had a contract with O2 a year ago through a cash back deal with phoneboxdirect.com (also scam), and they refused to pay me the cash back at the end of my contract. I told O2 about this. After they talked to phoneboxdirect.com which still refused to pay me, O2 fully refunded me. This is the responsibilty that the network provider needs to share equally with the dealer and customers. (I remember that I don't even has a separate contract with O2 either).

Please do not follow me if you fee not safe, but I knew a number of people have done the same as I mentioned because they cannot afford to continue to pay the service providers without a reasonable solution. Or you can keep paying the service providers until a solution has been found. For me, I could not afford to do so for another month as I have not been paid a cash back since May 2007 which is worth £320.

Cheers