Bank Charges Success Stories II

philw_2

RBS
£10500 + £4000 interest
Started February
Bank missed deadline after deadline
Bank cancelled standing orders etc
Spoke to someone in Nottingham (very rude lady) re money "I owed them"
Asked them about money they owed me
They said that "they should penalise people who went over limit"
Sent all details off to ombudsman last week
Got letter today saying that cjharges were fair etc etc if I didnt like it go elsewhere but offered me £10500
Phoned them and asked about the recent charges - very nice lady said to make another claim

This is all thanks to following your excellent advice
Thanks a lot

Millieozzymog

Bank: Halifax
Amount Reclaimed: £790
Amount they paid: £790 that’s inc the interest!!!!
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Hello Everyone ,<o:p></o:p>
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I applied for my statements in March and they did not repsond under DPA within the 40 day time limit so I complained to Information Commissioner's Office and bingo I got the statements and I did not have to pay the £10 fee!<o:p></o:p>
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I wrote to them on 30<SUP>th</SUP> May 2007 and got a decline letter on 6<SUP>th</SUP> June 2007, but following advice on this website I rang and asked for my claim to be re-evlauted, they said they would reply by 25<SUP>th</SUP> July 2007 with the outcome.<o:p></o:p>
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I rang again on 22<SUP>nd</SUP> June 2007 and was told it was still to be looked at and that I would have a reply by 25<SUP>th</SUP> July 2007.<o:p></o:p>
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Got home from work on Monday 25<SUP>th</SUP> June 2007 and they had sent a ‘goodwill offer’ of £42.50, so taking advice off this wonderful site I rang on the 01977 627313 and got a very nice gentleman in the name of Steve Ramsey, who said I gather your not happy with the offer and how much are you claiming for? I said £789 and he said lets have a look and lets round it up, how does £790 sound? I said fantastic!!!<o:p></o:p>
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The money is to be paid into my account, it was very simple!!! I did not even have to threaten court action.<o:p></o:p>
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Thanks to Martin and this wonderful site I have got money back!! It proves to be patient and it has paid off!!!! :money: :T <o:p></o:p>
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P.S. - I used to work for the Halifax and this makes it so much sweeter, so I have so had the last laugh along with all the other customers who have got their money back!!!! :j

DAVECHUNK

Hiya all recieved letter today from abbey offering £1850 from a £2220 claim decided to take it sent back my acceptence letter to them today.Have just noticed on my mcol claim said couldnt do no more with the claim there and they would be in touch.this wouldnt affect my offer from abbey would it?told abbey soon as i get my money i will stop all court action.
dave:j

worried-shaz

Nationwide
amount claimed £3166.16 +interest & court charges.
they are sneaky when i took them to court they got the 28 day continuation & a solicitor , but i heard nothing from them in the whole 28 days, i entered a judgment on the 16th June, & still nothing then my husband suggested i look in the bank account (we had changed banks & stopped using that account)
& low & behold they had paid it back on the 7th of July but not once had contacted me to let me know it was there, now as thats a dormant account it is taking us 5 days to get the money out but at least wee won!!!!:j:j

jordylass

HSBC. I used the templates from here for my daughter and she got a letter yesterday offering her the full amount of #450. It was slow but she thinks worth it

maksta1982

Bank Building Soc: Nationwide

I wrote to Nationwide requesting summary of charges on 20/3/06. I waitied, and waited, and waited until the 40 days allowed under the data protection act was up, then phoned their data protection department on the 41st day. I left a message with my name and phone number and waited another couple of days. I then had to phone again and leave another message. Two days later my information landed on my doormat, special delivery.

I totalled up my charges, added the interest and wrote my first letter, to which I had a standard reply in about a week.

I then wrote the 2nd letter, threatening to take them to court, to which i received no reply within the 14 days.

I then filed with MCOL and paid the £120 fee. The claim was to be served after 5 days, but Nationwide saved me the wait and Acknowledged the very next day, 4th Jun.

I have been waiting with baited breath every since, with the deadline for defence (2nd July) looming I was getting nervous. No need though as the day before yesterday (27th Jun) I received two corrections into my account totalling £1250. This is just under what I claimed before interest and court fees.

I am now looking forward to 2nd July, when I am hoping I can enter a judgment for the full amount (providing no defence to my claim has been entered) and get the rest back!

I can't even begin to thank the people behind this site. This sort of money is a big deal to me and couldn't have come at a better time, as the Mrs and I are due to complete on our first house in a few weeks :T

A huge thank you to all involved :beer:

cm7665

Bank:Halifax
Ammount Claimed: £1952
Ammount offered £1500:rotfl:

Typical story
Feb: Sent first letter: rejected and i should be grateful that Halifaxd did not charge me to investigate the claim :mad::mad:

Second Letter: IGNORED :mad::mad::mad::mad:

18/05/07: Third Letter: 14 day response i am willing to accept £1500 NO response
:mad::mad::mad::mad::mad:

13/06/07: filed claim with MCOS Halifax have until 2nd July to respond

27/06/07: Offer of £1005.50.... made in response to 18th May letterwhere does 50p come from i suspect they are using a deal or no deal banker system.

27/06/07: Called to refute 'there is room for negotiation here' Hmmmmm really stayed quiet before asking for full ammount £1952, not going to go that high £1500 offered waiting to have that in writing before i accept.

i will wait until Monday and if they've not filed i might just claim the full ammount £2392 inc interest + £120 court fees is that greedy or sensible??? Either way i will accept £1500 good job well done Martin:T:T

johnny_alpha

1. I started the affair in Jan this year (only took one weekend day to retrieve all my bank statements from the loft!) - claim of £1197.

2. An initial offer by Barclays of £500 didn't pan out as I stated I'd like that amount in the form of a cheque - and not paid into my overdrawn account (I could hope!).

3. I went through moneyclaimonline in Feb - Barclays naturally scuppered an early win by filing at the last second.

4. 'Directions Hearing' (sans Allocation Questionnaire) in June - on the 28th (yesterday!).

And - oh yes! - it was bank day at my local court - with bodies spewing out of the waiting room

Counsel for Barclays was awaiting me ... hmmmm?

A-ha - they said that their client was trying to get this letter to me - for full & final settlement. Ok - it discounted £9 in daily interest which I raised at the time I requested judgment on MCOL - but who'd be a pedant?

We went before the judge who adjourned until the end of July - with the judge stating that once I'm credited I won't even need to write to the court as the case would be thrown out.

Oh - I'm overdrawn at Barclays - but my sum refunded of 1317.41 means that I'm close to finishing my business with them forever

A big thank you to ALL on this forum for their hints, advice and tales - and 'Good Luck ALL' going forward

anguscat

Bank: HSBC
Amount Claimed: £1650
Amount Paid: £1460

Started 4/4/07 with first letter. Decided to wait the 8 weeks that HSBC do, but sent second letter anyway after 4 weeks. Sent all letters Special Delivery. Chased with a phone call after 8 weeks and received offer 3 days later.
Accepted, and cash in the bank 10 days later.

Thanks all! :T

Chamwold

Halifax Bank
Amount claimed £4400.00 over 6 six years (scarey)
Agreed to pay £4872.00 which includes £352.00 interest & £120.00 court fees!!

Thank you so much, we couldn't and wouldn't have done it without the help of your website.
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