Bank Charges Success Stories II

Phill_Yer_Boots

Got £60 charges from last month after a cheque paid into my account bounced...rang my branch manager, he said QUOTE "No problem, I've just reversed the charges and they will show up in your account in the morning, any more problems just call me direct and I'll sort it for you" UNQUOTE

How bizarre!!

He's my new best mate!!!!!!!!!:beer:

mightymariner75

:j On the 30th april sent my first letter, on the 9th of may sent my 2nd letter, and on the 16th of may sent a plead poverty letter, and on the 14th of june recieved a letter back offering me £1354, which i gladly took. So my theory is, wait a few weeks after 2nd letter and send a plead poverty letter, saying blah blah i feel undone by theses charges etc, it definately worked for me.

bluecat1975

Bank - Natwest

Amount - £1295
Offered - £1295

The story -

Started the process about 3 months ago. Both letters ignored :mad: started MCOL, Natwest defended at the 11th hour:mad: :mad: :mad:

Phoned Natwest, they were unaware of court proceedings starting, apparently they don't communicate directly with their solicitors

Anyhoo, offer letter received today for full amount, lots of no admittance of liability or doing anything wrong etc etc. They also confirmed they would not close my bank account, which is good!

Thanks to everyone for support and thanks to this site - i'm off to book my hols :beer: :money: :money: :money: :money:

bajanprincess

BANK : THE ROYAL BANK OF SCOTLAND
AMOUNT RECLAIMED: £2252.14
AMOUNT PAID : £1897.28

I SENT THE FIRST LETTER AND CHEQUE AND RECEIVED THE STATEMENTS PRETTY QUICKLY, SO THEN I ASKED THE BANK FOR MY CHARGES BACK INCLUDING INTEREST THAT WAS ON THE 7TH APRIL. I RECEIVED A LETTER FROM THE BANK TELLING ME THEY WERE SORRY TO HEAR I WAS UNHAPPY AND THAT THEY WERE CONSIDERING WHAT TO DO, I WOULD HEAR BACK FROM THEM AS SOON AS THEY (WHOEVER THAT IS) HAD MADE A DECISION.
SO I WENT ON MY HOLS AND COME HOME AND LEFT IT A BIT LONGER STILL NO REPLY I THEN GOT THE NUMBER TO CUSTOMER RELATIONS AND FOUND THEY HAD SET UP A LINE ESPECIALLY FOR CHARGE COMPLAINTS AND GUESS WHAT? I COULDNT GET THROUGH!!! 2 AND A HALF HOURS LATER I DECIDED I DECIDED TO SLING THE PHONE.
NEEDLESS TO SAY I GOT STRAIGHT ON THE COMPUTER AND DONE THE NEXT LETTER AND POSTED THAT IN A RIGHT HUFF!
I DECIDED TO TRY THAT DAMM NUMBER AGAIN THE NEXT DAY AND PHONED AT 4PM INSTEAD OF 10AM AND GOT STRAIGHT THROUGH THE LOVELY LADY TOLD ME THEY HAD MADE A FULL OFFER AND I WAS TO GET THE LETTER TO SIGN THROUGH THE WITHIN 2 WEEKS AND IT CAME ON THE 6TH JUNE, INSTEAD OF THE FULL AMOUNT THAT THE LADY HAD TOLD ME IT WAS LESS THE INTEREST BUT WHO AM I TO ARGUE I SIGNED AND RAN TO THE POST BOX, MY LETTER ALSO TOLD ME THAT IF I DO NOT ADHERE TO ANY FUTURE CHARGES THEN THEY WILL OFFER ME A SIMPLE BANK ACCOUNT THAT CANNOT BE CHARGED. YESTERDAY THEY PAYED MY MONEY 13TH JUNE:beer: SO IM OFF TO GRAB A FEW BARGAINS :j

quackers49

Natwest

Amount Claimed £268.04
Amount offered £256.00 Yum

I got to the stage where i had threatened them with court action .They coughed up in no time at all.I was well pleased but while i was waiting for them to get in touch, they took out £40 plus out of my account for overdrawing by £13.99. Yet another £28.00 charge.Surely they cant do this.

Nath_2

BANK : Yorkshire Bank
AMOUNT RECLAIMED: £1160.59
AMOUNT PAID : £972.00

I have followed Martins guide to the letter, It has been a long process even getting as far as having a court date with the Yorkshire bank stating at every letter that they were not going to repay me a penny, So I feel nothing but relief now and although its not for the full amount I am more than pleased.:T

All I need to do now is start helping my Sister who has just recieved all her statements. Many thanks to all MSE'ers especially Martin

LozBingley

Bank: Intelligent Finance (HBOS)

Amount Reclaimed: £494
Amount they paid: £494 :dance:

The story: I was offered £247 and all set to take it to court, when I ran out of cash so I wrote to them one last time telling them how much they could save (£186.85 being the 8% interest + court fees) if they responded within a week as I was about to go to court but had to wait for cleared funds in my account, after paying in 2 cheques (see post #4 in this forum) (see post #58 in this forum)

Jinxs

I DID IT!!!!

I won claimed £1700 from Barclays and got it all back

Started Dec 2006

When I received court date I phoned and RESULT paid up in full!

Thanks for everyone's help on this site XXXXXXXXXXXXXXXX

caz205

Bank: NatWest
Amount reclaimed: £1032.38
Amount they paid: £ 913

Started the process by sending letter in April, no reply. Further letter sent May, no reply. Rang the bank and they said they had 56 days from the receipt of 1st letter to reply (which made it 7/6/07). Received offer in post on 7/6/07 for £913, I returned acceptance form to bank and money credited to my account yesterday. It was that easy.

michellehathaway29

ROYAL BANK OF SCOTLAND

Amount Reclaimed £1909
Amount they paid £1909

Cannot believe I did it!! Sent first letter in February got letter yesterday advising I will receive full claim. I told them I would settle at £1600 so I am well chuffed. Thanks to all on the site, especially Edinburghlass who told me not to fret about court actions. THANK YOU EVERYONE

My little boy will be 1 in a month or so, he is going to have the best party ever!!!!