over charged on ebay postage. can I please have some good advice?

plumface

Chrissie72 wrote: »

and I am NOT sorry!

Neither should you.
You should be ashamed of yourself. :mad:

(lets hope that what goes around comes around.)
2 wrongs do not make a right.

nikkit72

Chrissie72 wrote: »

IMO, people who charge TOO much for P & P, to try and bump up their profit, or so that they can list the item cheaper to potentially save on listing fees, or just make their items appear cheaper, really p1ss me off. I got stung a few times a few years back, but soon got wise to the conmen.

This one guy was selling 2 items this one time - ornaments that were quite delicate and needed careful packaging (they were 'collectibles' from a certain popular sci-fi series.)

They were £20 each, which was about average at the time, and £10 each for P & P. My husband purchased the items and the listings even said they would be carefully packaged and sent by special delivery.

The items came a week later, in the SAME box: a flimsy box, barely stronger than a cereal box: one of the items was chipped, and the other had a bit broken off which we had to glue back on! It had just come in the normal mail too: no recorded or 'special' delivery. And the package (with both ornaments,) cost £4.65 to post! He had charged is £20.00 in total for posting alone! (£10 for each item,) and they were supposed to have been sent seperately!'

We were so disgusted, and my husband was going to complain the seller and even thought about complaining to ebay!

I said I had a better idea...

We left it another week, and said that we had NOT received the ornaments. We hadn't signed for them, so there was no proof of delivery.

Upshot is: he had to give us a FULL refund: £20 postage and £40 for the items.

The one and only time we ever did this, out of over 250 items our family bought over about 8 years...

And I am NOT sorry!

That said: Regarding the original post: If I had paid £4.00, and it was £2.80, I would not have fussed over the £1.20 extra. As someone said earlier, it's not just the postage cost you're paying for, there is the packaging materials and the time it takes to-ing and fro-ing to the post office. However, in OUR case, we paid £20.00 for 2 items that should have been sent by special delivery and should have been carefully packaged, and this did not happen. He just bunged the two items together in one flimsy box with NOTHING to protect them, and he paid four pounds something to post them, after charging us TWENTY pounds!!!

Disgusting, i would of messaged they seller, and explained how unhappy u were, and returned the items recorded mail, and had your full refund, as what you have done is classed as FRAUD,

Chrissie72

plumface wrote: »

Neither should you.
You should be ashamed of yourself. :mad:

(lets hope that what goes around comes around.)
2 wrongs do not make a right.

:rotfl::rotfl::rotfl:

Firstly: Yep, what goes around comes around all right: this guy ripped us off by overcharging us over £15.00 extra for postage and he had to give us a refund, because as revenge, we said we did not get the items.

Secondly, get a life. Just tell me you would not have been p1ssed off to have been charged £20 for postage and then found out it was only just over £4! yeah right!

I am guessing you advocate ripping customers off then?!

YOU should be ashamed! :mad:

gazzak_2

nikkit72 wrote: »

Disgusting, i would of messaged they seller, and explained how unhappy u were, and returned the items recorded mail, and had your full refund, as what you have done is classed as FRAUD,

Get over yourself. The seller deserved everything they got.

Chrissie72

nikkit72 wrote: »

Disgusting, i would of messaged they seller, and explained how unhappy u were, and returned the items recorded mail, and had your full refund, as what you have done is classed as FRAUD,

YOUR opinion! As I said, I'm NOT SORRY! :j He had it coming and deserved it! He KNEW he had charged £20 for postage and promised special delivery and careful packaging and everything, and he did not deliver what he promised. So HE was the fraudulent one! For charging £20 and spending four!:rotfl:

As I said, it was the ONLY time we did it, but of course you are not ackowledging that. How convenient.

POPPYOSCAR

But Chrissie your situation was very different.

You did not get what you paid for i.e. items packed properly, sent individually and by special delivery as agreed.

That is a different matter altogether.

Chrissie72

gazzak wrote: »

Get over yourself. The seller deserved everything they got.

Thank you ! He sure did!!! We were fuming at the time, and knew there was a chance that if we said we 'got' the items, that we would not have had a case... And as I said, they were damaged anyway!

Chrissie72

POPPYOSCAR wrote: »

But Chrissie your situation was very different.

You did not get what you paid for i.e. items packed properly, sent individually and by special delivery as agreed.

That is a different matter altogether.

I know hun. I was just saying that some sellers (not all) are a bit unscrupulous, and deserve the odd bloody nose!

nikkit72

Chrissie72 wrote: »

YOUR opinion! As I said, I'm NOT SORRY! :j He had it coming and deserved it! He KNEW he had charged £20 for postage and promised special delivery and careful packaging and everything, and he did not deliver what he promised. So HE was the fraudulent one! For charging £20 and spending four!:rotfl:

As I said, it was the ONLY time we did it, but of course you are not ackowledging that. How convenient.

it doesnt matter if it was once or 50 times it is still FRAUD,, i always post everything recorded because of buyers like you, but i do charge correct P&P,

you should of contacted the buyer and see what he had to say he may of offered u a refund, or at least sent him the items back recorded and got a refund the right way, not by frauding people,

dzug1

poet123 wrote: »

When buying one off items of clothing there is no option of buying from another seller.

but there is the option of not buying

or if the item is that important to you pay what it takes to get it