over charged on ebay postage. can I please have some good advice?

ILW

poet123 wrote: »

And does it cost you that amount to send?

Costs around £7.00, but this info is not available to the customer.

poet123

ILW wrote: »

So you would not charge for your time and fuel?
I find that interesting and can only assume it is purely a hobby for you.

It is a hobby, but as a business seller on Ebay I would recoup those (tax deductible costs;)) from my sale prices not my P&P charges purely because if buyers are unhappy with the cost they can cause problems with your selling account.

poet123

ILW wrote: »

Costs around £7.00, but this info is not available to the customer.

Buyers can be sellers too and can use couriers in that capacity. I would know roughly what a courier had charged you and would not be happy with a £5 surcharge.;)

ILW

Funny, it never occurred to me it could be a problem.
Just assumed people would not buy from me if they did not like it.
I'm also a bit lazy on the feedback and tend to either not bother or give 5 stars for everything.

Ralph-y

My wife used to wrap things in tissue , in a nice box with a free lollipop.

People used to complain that we spent to much on p&P .

we stopped selling.

Ralph:cool:

poet123

Ralph-y wrote: »

My wife used to wrap things in tissue , in a nice box with a free lollipop.

People used to complain that we spent to much on p&P .

we stopped selling.

Ralph:cool:

I don't mind paying for packaging if the money has been spent, I do mind if it hasn't.

Dasa

I only care what something has cost me.

nikkit72

My advise, is learn by your mistakes, always read the P&P charges, if your not happy with it, then dont bid on item,
They buyer can charge what ever they like for P&P its upto the buyer to be happy and either bid or not, just do the stars as you feel and get on with your life..

nikkit72

poet123 wrote: »

I have just posted on another similar thread. It has happened again. Cost £2.60 plus plastic bag, total £3.00, I have paid £7.

It seems it is becoming common that sellers are putting the highest available postage cost on goods which cost so much less to post. When buying one off items of clothing there is no option of buying from another seller.

So, should I just accept the overcharge, ask for a refund (without mentioning stars) or just think the seller has their chance and chose to overcharge so leave a low star?

If you dont like the P&P cost then dont bid, its easy as that.

The seller can choose whatever they like for P&P its upto the buyer if you are prepared to pay it,
Some sellers start somethings off at silly 99p prices with high postage to cover the cost of the item, so its upto the buyer to give low stars to say they are not happy.

I sell 100s and 100s on Ebay and my postage costs are really low but some stupid buyers still leave me low stars for P&P, whats fair in that ???

So all i can say is if your not happy with the P&P then dont bid on it !!!!! SIMPLES !!!!

Chrissie72

IMO, people who charge TOO much for P & P, to try and bump up their profit, or so that they can list the item cheaper to potentially save on listing fees, or just make their items appear cheaper, really p1ss me off. I got stung a few times a few years back, but soon got wise to the conmen.

This one guy was selling 2 items this one time - ornaments that were quite delicate and needed careful packaging (they were 'collectibles' from a certain popular sci-fi series.)

They were £20 each, which was about average at the time, and £10 each for P & P. My husband purchased the items and the listings even said they would be carefully packaged and sent by special delivery.

The items came a week later, in the SAME box: a flimsy box, barely stronger than a cereal box: one of the items was chipped, and the other had a bit broken off which we had to glue back on! It had just come in the normal mail too: no recorded or 'special' delivery. And the package (with both ornaments,) cost £4.65 to post! He had charged is £20.00 in total for posting alone! (£10 for each item,) and they were supposed to have been sent seperately!'

We were so disgusted, and my husband was going to complain the seller and even thought about complaining to ebay!

I said I had a better idea...

We left it another week, and said that we had NOT received the ornaments. We hadn't signed for them, so there was no proof of delivery.

Upshot is: he had to give us a FULL refund: £20 postage and £40 for the items.

The one and only time we ever did this, out of over 250 items our family bought over about 8 years...

And I am NOT sorry!

That said: Regarding the original post: If I had paid £4.00, and it was £2.80, I would not have fussed over the £1.20 extra. As someone said earlier, it's not just the postage cost you're paying for, there is the packaging materials and the time it takes to-ing and fro-ing to the post office. However, in OUR case, we paid £20.00 for 2 items that should have been sent by special delivery and should have been carefully packaged, and this did not happen. He just bunged the two items together in one flimsy box with NOTHING to protect them, and he paid four pounds something to post them, after charging us TWENTY pounds!!!