Tax credit renewal 2013

georgiasdragons

Thats goods news then!

So they had the info about 4 weeks did they?

Im hoping mine is sorted by end of July!

I will ring after the ten days like the letter says to just to make sure when they are going to look at it!.

welshone1 wrote: »

Finally rung complaince this mornign to be told everything is now completed and last year finalised and this year done just need to wait for paper work , took just over 8 weeks

welshone1

georgiasdragons wrote: »

Thats goods news then!

So they had the info about 4 weeks did they?

Im hoping mine is sorted by end of July!

I will ring after the ten days like the letter says to just to make sure when they are going to look at it!.

It would have been a month on the 22.6.13 and the lady told me last week that have 30 days to work the information, so they have done it within 2 days of that time.

The only thing is they have reduced my Childcare not sure as i thought i calcualted the payments correctly .. Have to wait for paper work...

Taylorlou

The Preston office have had my childcare info for 3weeks...keep trying to call for an update but no answer!

welshone1

Taylorlou wrote: »

The Preston office have had my childcare info for 3weeks...keep trying to call for an update but no answer!

I ring first thing the morning and get through , i was told they have 30 day turn around so you might here soon...

Mimmsie

Renewed on the 13th of June over the phone and on the 19th I got two payments in my account. Still awaiting paperwork though.

welshone1

I need help tax credits have completed my check on my childcare and to my horror they reckon that I have been over paid by £1,200.
They have based this on the fact I only pay 106.00 per week . It looks like they have not taken into account the school holidays when the childcare doubles. Has anybody else experienced this issue help is required.

How I worked my childcare out was. £106 per week term time.

Then £189.50 per week in the holidays


This averages out what I thought to 135 per week am I wrong please help s I feel as they have reduced my money by 60 quid per week until december

georgiasdragons

Hi

Did you provide them with proof you use the holiday club. If you sent them the invoices showing the larger holiday payments then you can appeal.

I did the same last year. 100 a week in term them 210 a week holidays.

This year I only use it in the holidays so its 50 a week averaged over 52 weeks.

I think as long as your invoices showed an average of what your saying you can appeal.good luck

God I am dreading the day my paper work comes

welshone1

georgiasdragons wrote: »

Hi

Did you provide them with proof you use the holiday club. If you sent them the invoices showing the larger holiday payments then you can appeal.

I did the same last year. 100 a week in term them 210 a week holidays.

This year I only use it in the holidays so its 50 a week averaged over 52 weeks.

I think as long as your invoices showed an average of what your saying you can appeal.good luck

God I am dreading the day my paper work comes

They had the whole years worth of what I paid and that is why I don't undertstand, it was there in black and white how do I appeal ?

baritone2

Today my regular payment has gone in the bank and its £20 less than normal. My income hasn't changed and I had a one off payment of £74 last week. Still know letters received I wish I knew what was going on. I still believe I am owed in excess of £1000 from last year

georgiasdragons

Welsh one

Not sure exactly how to appeal but there should be some more info on the overpayment letter.

I would ring the compliance officer first though to ask them how they came about their figures.

I was always told to average the fees over 52 weeks so they can't then go back on this.
Maybe they have just made a mistake!

Call them first then there's a form you print off to appeal.

And to make you pay back by December is short space of time