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Flight delay compensation, all other non-EU airlines

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  • Caz3121
    Caz3121 Posts: 15,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ShuiSilBev wrote: »
    Hi,

    I posted this in the wrong forum. My wife and 2 kids were supposed to fly United Airlines on Thursday 10 April but their flight was cancelled due to a faulty part. They were rebooked on the flight for the next day Friday 11 April. Can I claim compensation from United Airlines for this? How do I go about making the claim?

    Kind regards,

    The FAQs should answer the question - basically it will depend if it was your flight departing the EU or the return flight
  • lyndac40
    lyndac40 Posts: 463 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    Hi, ShuiSilBev,

    Plenty Info here about taking United Airlines to court.

    https://forums.moneysavingexpert.com/discussion/4445417

    Lynda xxx
  • duchy
    duchy Posts: 19,511 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Xmas Saver!
    Depends if the flight was ex UK or not....but it's all in the FAQ
    I Would Rather Climb A Mountain Than Crawl Into A Hole

    MSE Florida wedding .....no problem
  • duchy
    duchy Posts: 19,511 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Xmas Saver!
    Ich wrote: »
    Thanks for that clarification, but I think you may have missed part of my point, this is one of those cases that there is little option to correct the situation because of the time limits already in place.

    Using your logic that would infer that airline on-time stats have improved dramatically since the legislation came into existance nearly ten years ago........... That is certainly not my experience.
    I Would Rather Climb A Mountain Than Crawl Into A Hole

    MSE Florida wedding .....no problem
  • We where delayed in September last year when our flight from Tunisia to Manchester was delayed over three hours. It was a Tunis Air flight. We found it very hard to get an explanation as to why the flight was delayed, however one of the airline staff eventually said it was because our plane was coming from Germany and there was a delay there possibly due to bad weather. Does this EU ruling for compensation only apply to EU airlines in such a situation.
  • Vauban
    Vauban Posts: 4,737 Forumite
    Part of the Furniture Combo Breaker
    annie48 wrote: »
    We where delayed in September last year when our flight from Tunisia to Manchester was delayed over three hours. It was a Tunis Air flight. We found it very hard to get an explanation as to why the flight was delayed, however one of the airline staff eventually said it was because our plane was coming from Germany and there was a delay there possibly due to bad weather. Does this EU ruling for compensation only apply to EU airlines in such a situation.


    A non-EU airline flying from a non-EU airport does not come under the Regulation's regime, I'm afraid.

    Did you get any joy from your compensation claim from TC for the 2008 delay?
  • ShuiSilBev
    ShuiSilBev Posts: 19 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    duchy wrote: »
    Depends if the flight was ex UK or not....but it's all in the FAQ

    Yes, it was departing from MAN to EWR.

    Could you give me a link to the FAQ?

    Thanks!
  • David_e
    David_e Posts: 1,498 Forumite
    Part of the Furniture Combo Breaker
    ShuiSilBev wrote: »
    Could you give me a link to the FAQ?

    I'd speak to a no win no fee firm if I was you.
  • Caz3121
    Caz3121 Posts: 15,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ShuiSilBev wrote: »
    Yes, it was departing from MAN to EWR.

    Could you give me a link to the FAQ?

    Thanks!

    first page of this (and every airline) thread - do not scan read, there are a lot of links and a lot of information so expect to sit down for a good 2-3 hours to go through it.

    There is also this thread which is a sticky on the forum where people are directed to read before posting
    https://forums.moneysavingexpert.com/discussion/4896454
  • TATA_2
    TATA_2 Posts: 9 Forumite
    TATA wrote: »
    Thank you very much for all the invalueable information you have given on this thread.

    My flight from London to Mumbai was delayed 5hours 30min. They boarded everyone on time. The flight moved from the the gates towards the runway, midway pilot turned the flight back towards another gate then said there is ice on the wings, though we couldnt see any ice and weather was not as bad. after couple of hours when everyone questioned why was the engine being repaired, they said there is block in fuel valve need to be replaced. then we were served with meal, we were made to sit in the flight for 6 hours and finally it took of 6 hours late. we were served just one breakfast for rest of the 10 hour flight.
    The airline says the delay was due to technical problem.
    would I be eligible for a claim.

    Regards


    I have not heard from AirIndia even after repeated mails over last 2 months. The customer service just forwards my mail to higher officials after that I don't hear from them, should write to them saying I will approach small claims court.
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