Flight delay and cancellation compensation, Easyjet ONLY

111KAB

londoner12345 wrote: »

I have submitted a compensation request to Easyjet for a flight from Tel Aviv - Luton. The flight was delayed by approximately 30 hours and they have refused to give any compensation or refunds at all because they have said it was due to extraordinary circumstances (the crew was ill).

Should I take this further? I would have thought that a delay of this would be eligible for a small claims court. I feel that compensation should be awarded or at the very least a refund of the flights.

I would appreciate some thoughts.

Crew ill = easyJet problem should not be yours therefore compensation due.

londoner12345

Thanks 111Kab. Have you any legal reasoning to back this up? I'm going to pursue this is small claims court and want to be 100% certain I have a case before pursuing it. I'd appreciate advice from other users too if anyone has any to give?

111KAB

Read Vauban's guide. No small claims case is ever 100% sure.

londoner12345

Ok thanks for the help.

Kathleen71

hi can I ask if the compensations was in sterling or euros

111KAB

Kathleen71 - read Vauban's Guide.

Tyzap

111KAB wrote: »

Crew ill = easyJet problem should not be yours therefore compensation due.

Good advice from 111KAB.

Backed up by......

http://www.bottonline.co.uk/press-releases/judge-rules-crew-sickness-does-not-excuse-airlines-from-paying-flight-delay-compensation

JPears

Off topic but somebody who uses easyjet may know (my first time)
I got charged my flight in euros with additional charged by my bank, no option to pay in stirling, even though I was on the UK website. Is this becaue I'm flying France to Italy, no UK involvement?

dunkertruck

JPears wrote: »

Off topic but somebody who uses easyjet may know (my first time)
I got charged my flight in euros with additional charged by my bank, no option to pay in stirling, even though I was on the UK website. Is this becaue I'm flying France to Italy, no UK involvement?

Maybe they dont have an office in Stirling?

JPears

dunkertruck wrote: »

Maybe they dont have an office in Stirling?

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