Flight delay and cancellation compensation, Easyjet ONLY

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  • 111KAB
    111KAB Posts: 3,645 Forumite
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    londoner12345 wrote: »
    I have submitted a compensation request to Easyjet for a flight from Tel Aviv - Luton. The flight was delayed by approximately 30 hours and they have refused to give any compensation or refunds at all because they have said it was due to extraordinary circumstances (the crew was ill).

    Should I take this further? I would have thought that a delay of this would be eligible for a small claims court. I feel that compensation should be awarded or at the very least a refund of the flights.

    I would appreciate some thoughts.


    Crew ill = easyJet problem should not be yours therefore compensation due.
  • londoner12345
    londoner12345 Posts: 5 Forumite
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    Thanks 111Kab. Have you any legal reasoning to back this up? I'm going to pursue this is small claims court and want to be 100% certain I have a case before pursuing it. I'd appreciate advice from other users too if anyone has any to give?
  • 111KAB
    111KAB Posts: 3,645 Forumite
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    Read Vauban's guide. No small claims case is ever 100% sure.
  • londoner12345
    londoner12345 Posts: 5 Forumite
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    Ok thanks for the help.
  • Kathleen71
    Kathleen71 Posts: 2 Newbie
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    hi can I ask if the compensations was in sterling or euros
  • 111KAB
    111KAB Posts: 3,645 Forumite
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    Kathleen71 - read Vauban's Guide.
  • Tyzap
    Tyzap Posts: 2,112 Forumite
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    111KAB wrote: »
    Crew ill = easyJet problem should not be yours therefore compensation due.

    Good advice from 111KAB.

    Backed up by......

    http://www.bottonline.co.uk/press-releases/judge-rules-crew-sickness-does-not-excuse-airlines-from-paying-flight-delay-compensation
    Please read Vaubans superb guide. To find it Google and then download 'vaubans guide'.
  • JPears
    JPears Posts: 5,086 Forumite
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    Off topic but somebody who uses easyjet may know (my first time)
    I got charged my flight in euros with additional charged by my bank, no option to pay in stirling, even though I was on the UK website. Is this becaue I'm flying France to Italy, no UK involvement?
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • dunkertruck
    dunkertruck Posts: 43 Forumite
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    JPears wrote: »
    Off topic but somebody who uses easyjet may know (my first time)
    I got charged my flight in euros with additional charged by my bank, no option to pay in stirling, even though I was on the UK website. Is this becaue I'm flying France to Italy, no UK involvement?

    Maybe they dont have an office in Stirling? ;)
  • JPears
    JPears Posts: 5,086 Forumite
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    dunkertruck wrote: »
    Maybe they dont have an office in Stirling? ;)
    :o...........
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
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