We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Flight delay and cancellation compensation, Jet2.com ONLY

Options
1128129131133134384

Comments

  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Vauban wrote: »
    Perhaps this is how Jet2.com propose they should settle compensation claims as well? ;)

    http://www.telegraph.co.uk/news/newstopics/howaboutthat/11049648/Jet2-flight-giveaway-descends-into-chaos.html

    Nah, it wouldn't be as organised as that......
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    bumped for newbies
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Bumped for noobs and those too lazy to read the sticky at the top or scroll down half a page...
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • About 4 years ago we were delayed for about 16 hours from tenerife to manchester. At the time we were given £100 compensation. Reading the forum I think we should have got more! Have I given up the right to my claim by accepting their first offer?
  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    edited 1 October 2014 at 10:36AM
    It depends if any conditions were attached to your compensation. About 4 years is a bit to general if you advise actual date I could be more specific re advise as over 4 years tends to be cut-off time for no win no fee firms.
  • nat38
    nat38 Posts: 205 Forumite
    hello,

    We were delayed for 16hr in Lanzarote last sunday. I've got all necessary details and have drafted a complaint letter based on MSE template. We were made to wait for 3 hours at the airport without much information until they finally said there was a technical problem that could not be fixed until the following day.

    My question is - do I need to mention Huzar vs Jet2 in my letter?

    Thanks!


    also - should I send the letter by post or email is ok?
  • NoviceAngel
    NoviceAngel Posts: 2,274 Forumite
    Part of the Furniture
    edited 3 October 2014 at 7:58PM
    Hi nat38,

    You need to do a lot more reading Jet2 are seeking leave to appeal to the supreme court with reference to the Huzar judgement.

    It is highly unlikely that your case will be considered even by the Courts until a decision on this is made - (expected early Nov 14) and IF granted it will be next Spring before any decision is made.

    You can certainly complain to Jet2 and issue Notice Before Action, it makes no difference if you mention Huzar or not at this stage, read the last few posts on this thread and here:- https://forums.moneysavingexpert.com/discussion/4815669

    No harm in issuing the NBA though read the excellent guides on here.

    Regards.

    NoviceAngel

    PS Post your NBA and copy by email for certainty
    After reading PtL Vaubans Guide , please don't desert us, hang around and help others!

    Hi, we’ve had to remove part of your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    UP YOURS JET2!
    :rotfl:
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.