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Flight delay and cancellation compensation, Tui/Thomson ONLY

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Comments

  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    merit? None. Latest BS excuse from Thomson? Yes.
    If Thomson's planes had that many "hidden manufacturing defects" even the toothless CAA might have something to say AND do about it.
    It might be worth writing to CAA sending a copy of your letter pointing out that you believe that this is a another delaying tactic/misinformation by Thomson.
    Mention that you are aware that this "excuse" is being peddled by Thomson on a regular, probably daily, basis and perhaps CAA might like to investigate?
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • legal_magpie
    legal_magpie Posts: 1,194 Forumite
    Part of the Furniture 1,000 Posts
    They dont have to pay interest unless a judge orders them to, and if they are paying up without going to court you would be pushing your luck to take them to court for just the interest part of a claim

    Not just "pushing your luck". You'd lose and lose your court fee. There is no right to interest in these claims unless court proceedings are actually issued.
    As for the exchange rate, You are owed a euro amount, nothing is mentioned about an exhange rate, they could pay you in euros and you couldnt really argue
    Absolutely. You've done well. Now spend the money and move on
  • Dingles2015
    Dingles2015 Posts: 2 Newbie
    edited 2 March 2015 at 6:44PM
    TOM258 Birmingham to Punta Cana 23/03/11 Flight delayed by over 17hrs. Thomson have paid out at last, cheque arrived today! Anyone else trying to get compensation for this delay, carry on fighting it has taken us over 3 years but we won in the end. Thanks to everyone who has posted advice on this forum, it has been invaluable. Good luck to everyone else still fighting.:j:T:rotfl:
  • sallysaver
    sallysaver Posts: 805 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    TOM258 Birmingham to Punta Cana 23/03/11 Flight delayed by over 17hrs. Thomson have paid out at last, cheque arrived today! Anyone else trying to get compensation for this delay, carry on fighting it has taken us over 3 years but we won in the end. Thanks to everyone who has posted advice on this forum, it has been invaluable. Good luck to everyone else still fighting.:j:T:rotfl:
    Well done. What reason did Thomson give initially for failing to pay out.
  • bigmama1
    bigmama1 Posts: 93 Forumite
    edited 2 March 2015 at 7:39PM
    Not just "pushing your luck". You'd lose and lose your court fee. There is no right to interest in these claims unless court proceedings are actually issued.

    Absolutely. You've done well. Now spend the money and move on

    That's the whole issue! Court proceedings WERE issued but the judge decided, against our express wishes to have an oral hearing, to go ahead and make a paperwork only decision! We were prevented from showing our proof regarding the inaccuracies in the Thomson defence.

    We would not be "pushing our luck" as we weren't allowed to have our hearing even though we had paid for one!

    Now that Thomson have received another NBA letter from us they have informed us that they will be paying our compensation claim! We did point out in our letter, the incorrect information that they had submitted in their Disclosure which might have helped!

    I spoke to the Manager last week and he told me that Thomson will be paying 4% interest. Also court costs! So even though the judge made the wrong decision, Thomson after reading our submission of proof, in our recent letter, have agreed they were at fault!
  • smartly
    smartly Posts: 98 Forumite
    Tenth Anniversary 10 Posts
    Surfhopper who/where does it say
    Shame about MCO website being down for a week
    please as I'm on day 28 tomorrow.
  • glentoran99
    glentoran99 Posts: 5,825 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    bigmama1 wrote: »
    That's the whole issue! Court proceedings WERE issued but the judge decided, against our express wishes to have an oral hearing, to go ahead and make a paperwork only decision! We were prevented from showing our proof regarding the inaccuracies in the Thomson defence.

    We would not be "pushing our luck" as we weren't allowed to have our hearing even though we had paid for one!

    Now that Thomson have received another NBA letter from us they have informed us that they will be paying our compensation claim! We did point out in our letter, the incorrect information that they had submitted in their Disclosure which might have helped!

    I spoke to the Manager last week and he told me that Thomson will be paying 4% interest. Also court costs! So even though the judge made the wrong decision, Thomson after reading our submission of proof, in our recent letter, have agreed they were at fault!

    I would consider it very fortunate that they are paying out then if they won in court
  • sallysaver
    sallysaver Posts: 805 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    111KAB wrote: »
    Definitely! You have a valid claim.

    You have just confirmed what another poster said earlier. I have now typed the NBA letter and it will be heading their way tomorrow- signed for of course!
    I have just read your post regarding sending a letter to the CAA, to make them aware of the alleged Thomsons delaying tactics and this will be my next job. There seems to be so many technical faults on these aircraft, it makes you wonder how they get from a-b. Thank again for your invaluable help. Sally
  • sallysaver wrote: »
    Well done. What reason did Thomson give initially for failing to pay out.

    Technical defect, which they classed as Extraordinay Circumstance !! Heard that somewhere before!!
  • bigmama1
    bigmama1 Posts: 93 Forumite
    I would consider it very fortunate that they are paying out then if they won in court

    As I said before, Thomson know we have the proof and they know that the judge was wrong in making that paperwork only decision on our claim.

    They also know that it would cost them a lot more to go to court and pay for a barrister to attend. So they will indirectly save money to pay our claim now before we resubmit it again.
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