Flight delay and cancellation compensation, Tui/Thomson ONLY

Mick70

They were diverted to Athens as had longer runway . 

Left on the plane for 2 hours then left in airport for 4 hours before taken to hotels .  Been told they are getting picked up at 11am even though the flight back to Zante isn’t scheduled until 5pm and apparently told it will be the same plane 

Mick70

If it’s a package holiday (all inclusive ) then it would seem fair to get refunded for each day miss … that would be the common sense approach anyway 

Bobby_Peel

Hi, I wonder if anybody can help me.

We were due to fly tonight 23:15 04/07/25 from Manchester to Corfu. It was only a two night break and are due to fly back on Sunday at 13:20.

The flight has been delayed till tomorrow (05/07/25) at 13:00.

One member of staff said the delay was due to French air traffic control (standard answer) but I’ve had an email stating it was due to staffing issues. I was watching the flight due for us and it had to divert and land elsewhere. I’m guessing this delay put the staff over their working hours?

They’ve put us up in a hotel for the night and we’re weighing our options is it worth going as we’ll probably arrive at the hotel at 8:30pm and we’re getting picked up at 08:30am on Sunday for the transfer.

Can anybody help if we’re entitled to compensation?

I called the TUI line and she said I wouldn’t be and it would have to be a full 24 hour delay.

Reading this, it’s states of it’s over 5 hours we don’t need to take the flight:

https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/if-your-flights-delayed-or-cancelled/

Any help appreciated and we can make our decision in the morning.

Thanks