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Flight delay and cancellation compensation, Tui/Thomson ONLY

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  • Has anyone managed to claim compensation from Thomson for flight TOM070 Gatwick to Punta Cana on 14th March 12? The flight was delayed by 25 hours because the aircraft was unserviceable. We've been trying ever since then to get them to pay some kind of compensation for losing a full day's holiday, but to no avail. I've now started a claim under the EU flight delay compensation ruling.
    Would love to hear from other fellow travellers from this flight

    hi there, we were on the same flight. Now trying to put a claim in, did you have any luck?
  • Deleted all messages very arrogant people on here! how do i close account?
  • WPC123
    WPC123 Posts: 75 Forumite
    Deleted all messages very arrogant people on here! how do i close account?


    Seems to me the guy was trying to help plus the questions you were asking had been answered many times before. Arrogant? Possibly but don't under estimate the help that is available on the forum as unless you know better there are not an abundance of other forums where people are prepared to battle/help with the David v Goliath (individual -v- airlines) situation that currently exists.


    I don't know how you close your account ... maybe do a search.
  • Skid_Marks
    Skid_Marks Posts: 135 Forumite
    Deleted all messages very arrogant people on here! how do i close account?

    111KAB has really tried to help you so by all means close your account because you are the arrogant one.
  • cheeky !!!!
  • MarkyLou
    MarkyLou Posts: 316 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Just found this thread after returning from Cancun last week and enduring a 6 hour delay with Thomson.

    I sent my letter (taken from the CAA's website) along with copies of boarding passes, tickets etc and now await Thomson's response.

    Will update when I hear from them. Some great advice on this thread, will have to read through it all when I get home from work.
    A MASSIVE thank you to everyone who posts comps :beer:
  • Hi MarkyLou,
    If it was the TOM175 flight to Manchester on 28th, I was on that flight (eventually). Apparently, they gave our plane to some delayed passengers on the Gatwick flight because of bad weather in London.

    This decision cost me a fortune, so of course I am considering a claim. I'd like this opportunity to ask anyone where this leaves us in regard to the 'Bad Weather' get out clause, as the weather was fine in Manchester?
  • MarkyLou
    MarkyLou Posts: 316 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Yes it was that flight groomys!

    We weren't given a reason for the delay so thanks for the info. I'll be interested to see what their response is then and whether or not we'll be able to pursue claims.
    A MASSIVE thank you to everyone who posts comps :beer:
  • bigmama1
    bigmama1 Posts: 93 Forumite
    Deleted all messages very arrogant people on here! how do i close account?

    Maybe, don't post any more comments?
  • Hi, we flew home from Egypt back to Bristol last year and we were delayed by 26hours and fourth minutes. This was due to the aircraft operating suffered a technical problem whilst in Sharm El Sheik. A part was required from the UK, and the flight was therefore operated at the earliest opportunity the following day. I did send a letter template last year and Thomson rejected the claim( I have destroyed their response) . is it worth sending another letter, advice please
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