Flight delay and cancellation compensation, Thomas Cook ONLY

Donna1964

Can anyone help me please. I recently claimed back compensation for flight delays with Thomas Cook from a August 2007 package holiday. I received £1023.00 for 3 adults this was for a 23 hour delay from Manchester to larnaca Cyprus. We were also then delayed 26 hours on the return flight from larnaca to Manchester. Thomas Cook then told me we have to claim from Cyprus airlines as the delay was from there. Is this correct or do I claim from Thomas Cook as I booked my package holiday with them. Any help would be much appreciated.

Caz3121

Have a good read of the FAQs
https://forums.moneysavingexpert.com/discussion/4896695

you are too late to claim anyway

cozza

my flight was delayed aug 29th 2010 thomas cook gatwick to antalya it should of left at 22.55pm but was delayed till 03.30 am 30th aug so by the time i got to my destination to alanya it was 13.00pm but i havent got all my details as i have trown them away so could i still claim?

David_e

cozza wrote: »

so could i still claim?

Yes you can. Whether you succeed will depend largely on the reasons for the delay.

purple_icecream

If you read though the 290 pages of this thread you will find your answer........multiple times.

wilbur1947

A judge in Small Claims Court turned down my appeal against a twenty-three hour delay with a Thomas Cook Flight Oct 2009 due to the Fuel Flow Generator having to be replaced at Malta airport.
Can I resubmit these claim for compensation following the latest ruling.

MIKE456

evening all
perhaps someone can provide some guidance please?

we flew on TCA flight from BFS to FUE on the 09/01/2010,
the scheduled departure was for 09:00am, but the flight was struck by a baggage tractor and the flight was delayed by 4hours.

we have checked flightstats.co.uk but due to a "technical problem" they can't confirm the delay.

does anyone have any idea to confirm the extend of the delay?

many thanks
mike

Vauban

Not unless it was a recent decision - and I guess it wasn't. How frustrating for you!

Vauban

MIKE456 wrote: »

evening all
perhaps someone can provide some guidance please?

we flew on TCA flight from BFS to FUE on the 09/01/2010,
the scheduled departure was for 09:00am, but the flight was struck by a baggage tractor and the flight was delayed by 4hours.

we have checked flightstats.co.uk but due to a "technical problem" they can't confirm the delay.

does anyone have any idea to confirm the extend of the delay?

many thanks
mike

Write to the airline and they will tell you - or try one of the claims websites calculators to see if their database thinks your delay qualifies.

Katilou78

I wonder if you could please help?
I had an almost 5 hour delay from Rhodes to manchester in June. The letter provided by TC stated it was due to 'operational problems'.
I have written to TC and received a response stating that I am not entitled to compensation as;

A full investigation has been carried out to find out what the cause of the delay was and from that we can see that the flight was delayed due to unexpected safety issues. Our Engineering and Operations Teams took all reasonable steps to minimise the delay and despite our routine maintenance schedules, which comply with CAA regulations, and the manufacturers recommendations, the problem could not have been prevented.

How do I prove what the cause of the delay was and is this worth persuing?

TIA