We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Claimed & Won.... now need to claim again..

1111214161732

Comments

  • Hi there,

    I successfully claimed my bank charges from Barclays about a year ago but they've continued to charge me and the amount of money they've taken from my account has creeped up again. Can I possibly claim back the money they've taken since I got my charges back or am I being cheeky? It's not nearly as much as before but it's still £200 or so.

    Thanks for reading!
  • asna97
    asna97 Posts: 10 Forumite
    Hi there,

    I successfully claimed my bank charges from Barclays about a year ago but they've continued to charge me and the amount of money they've taken from my account has creeped up again. Can I possibly claim back the money they've taken since I got my charges back or am I being cheeky? It's not nearly as much as before but it's still £200 or so.

    Thanks for reading!
    hiya i calimed back £6669 in march and i am on my second claim i have writrn to them askinf for £902 with no responce i am trying to get a payout without going to court i said to them i would except and offer of£750 and would not claim again hope this helps you can claim as many times as you want good luck
  • macymoo
    macymoo Posts: 268 Forumite
    Part of the Furniture Combo Breaker
    Yep, me too, I claimed £1300 from First direct after a couple of months of letters to and fro etc and court online process, 2nd and 3rd time I just emailed them via online banking service and received payment in full into my account within 10 days.
    2nd claim £360 and 3rd claim received today £752, I'm really pleased !!
    Personal Loan: £11,488 3.7% Credit card: £5,946 0% Total = £17,434
  • Hi, a bit of a naive question but is it possible to reclaim bank charges more than once? I've received some charges back but as I'm still being charged more or less every month should I keep reclaiming?
  • justinjp
    justinjp Posts: 23 Forumite
    I too would like to know this. So far I've been charged again.

    They done this just before they paid me up...
  • hooby_groovy
    hooby_groovy Posts: 103 Forumite
    Remember, the complaint against bank charges is that the high level charges are unlawful.

    The general guidelines are that the banks should be allowed to recover their cost, it is the scale of the cost that is disputed, and hence why the banks are settling out of court.

    Therefore, in theory, you should be able to reclaim again, although the banks may fight a little harder this time. When you accepted any charge refund in the past they possibly included a letter saying they would defend in the future on the basis of the 'goodwill gesture', but I don't think this has ever been tested in court.

    Its up to you, I would probably have a go, as they certainly can't do anything except defend. They may though have a better case for closing your account if they can prove to the Ombudsman that you've been claiming charges then building-up more charges.

    If you've had charges back and then are still getting charges then you may wish to consider how you run your account and there are discussions on how to do this on the forum - it might save the hassle in the future (easier said than done, I know from experience, but just a suggestion)
  • BBB
    BBB Posts: 258 Forumite
    I'll be doing it against Halifax again, just changed where my salary goes to so those swines will be getting a letter from me again.
    :beer:
  • durham_girl
    durham_girl Posts: 2,715 Forumite
    Hi Guys,

    Earlier this year I got all of my bank charges back from NatWest (£720). In the last 2 weeks, we have had a few extra bills come in which has seen us go over our overdraft limit, resulting in 4 charges of £38 each.

    Can I go through the process again to get them back? I called their call centre and they said because I had already accepted one settlement, it meant I also accepted any further charges they may impose.

    If I can do it again, I would really appreciate it somebody could give me some idea of what to write in the letters as I can't send them the same ones again.
    :j30/7/10:j

    :j24/1/14 :j
  • hpuser
    hpuser Posts: 1 Newbie
    Im sorry but someone who has to claim back charges twice, should only have basic bank account, because obviously you can't look afer money and you spend more than you have. HAVE YOU NEVER HEARD OF INTERNET BANKING. easy way to check finances and not get fees.
  • marilyna
    marilyna Posts: 150 Forumite
    As I mentioned yesterday, HSBC asked me to return my switch card, and were offering me a managed loan, which I did not accept, as my court date is on the 2nd August.

    They have continued to apply charges to my account since I made my claim, and it has been a vicious cycle, as I go overdrawn with the charges.

    I got home this afternoon and the letter from D and G solicitors had arrived.;) ;)

    I am not clear with the jargon, could someone out there please clarify for me


    "I accept the sum in full and final settlement of my claim against HSBC for the charges applied to my account in the period Oct to Jan. I agree not to make any other claims relating to charges for the period stipulated above. I also agree to keep the fact of my cliam and the ex gratia payment made my Hsbc strictly confidential."

    1.HSBC continued to charge me after January, so this does not mean I cannot make a second claim, right?


    2. Has anyone made a second claim on the same account yet, and if so was your account closed?

    <!-- / message --><!-- sig -->
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245K Work, Benefits & Business
  • 600.6K Mortgages, Homes & Bills
  • 177.4K Life & Family
  • 258.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.