Dad has done it again - downloaded something that now stops his IE from loading!

Jo4

Figment wrote: »

What options are selected ?

Neither option is selected.

Should I have selected "Quick Format"? The other option "Create an MS-DOS startup disk" is greyed out.

Figment

Jo4 wrote: »

Neither option is selected.

There has to be something against Capacity, File System and Allocation Unit Size at least.

Example:

Jo4

Figment wrote: »

There has to be something against Capacity, File System and Allocation Unit Size

Capacity 232 GB
File System NTFS (Default)
Allocation unit size 4096 bytes.

Sorry, I thought you meant which Format options I had selected.

Figment

Jo4 wrote: »

Capacity 232 GB
File System NTFS (Default)
Allocation unit size 4096 bytes.

Quick Format is optional

Daft question, but did you actually click on Start at the bottom of that page (please just confirm whether you did or didn't do this previously, DO NOT CLICK IT NOW)

closed

what is the problem?

tick the boxes to select your internal drive as source

destination j:

image this drive

Toxteth_OGrady

Might be a Windows Volume Shadow Service error as Macrium relies on this to image an in use OS disk.

More help here;

http://kb.macrium.com/KnowledgebaseArticle50010.aspx

Jo4

Figment wrote: »

Quick Format is optional

Daft question, but did you actually click on Start at the bottom of that page (please just confirm whether you did or didn't do this previously, DO NOT CLICK IT NOW)

Yes I clicked Start.

Jo4

closed wrote: »

what is the problem?

tick the boxes to select your internal drive as source

destination j:

image this drive

As I posted in post 127 "When I attempted to do the backup there now it stated "Backup aborted! - None of the specified backup locations could be written to"."

Figment

OK. Go back to My Computer. Right Click on J drive, Click Properties. On the General tab, what is shown against:-

• Type:
• File System:
• Used Space:
• Free Space:
• Capacity:

Jo4

When I created a Word document and attempted to save it to the J drive I got the following message
"J:\filename.doxc
File not found.
Check the file name and try again.".