Dad has done it again - downloaded something that now stops his IE from loading!

Jo4

waddler_8 wrote: »

You can upgrade the RAM, it can be fairly cheap and easy to do.

Take a look here: http://www.crucial.com/uk/systemscanner/

I ordered the new RAM this morning and it should be here by the weekend.

Jo4

How do I make a copy of his computer to an external drive using Macrium Reflect? When I click clone it states "No disks available" in the destination.

closed

you need to do image, not clone - clone will wipe your external disk contents. you also need to create a boot cd when finished.

As already mentioned avast has remote control functionality, as well as teamviewer. Reset IE to defaults if you aren't going to reinstall windows.

Jo4

I am going to attempt to make a copy of Dad's computer on his external drive this morning. Then I hope to put in the additional RAM.

I haven't a clue what I am doing! I hope his computer works when I am finished with it! :eek:

Toxteth_OGrady

There's a good Macrium knowledgebase article here, have a read:

http://kb.macrium.com/KnowledgebaseArticle50074.aspx

Also a video tutorial:

http://www.youtube.com/watch?feature=player_embedded&v=zCGQJmQqQuI

Jo4

When I attempted to do the backup there now it stated "Backup aborted! - None of the specified backup locations could be written to".

What have I done wrong?

Toxteth_OGrady

Do you have enough space left on the external drive you are backing up to?

Jo4

Toxteth_OGrady wrote: »

Do you have enough space left on the external drive you are backing up to?

There is nothing on the external drive which is 80Gb. When I look at the properties it shows "Used space 0 bytes" and "Free space 0 bytes".

Jo4

Jo4 wrote: »

There is nothing on the external drive which is 80Gb. When I look at the properties it shows "Used space 0 bytes" and "Free space 0 bytes".

I thought if I formatted the drive it would work better however I noticed that it states "Capacity: 232GB" but I thought it was 80Gb.

Figment

Jo4 wrote: »

I thought if I formatted the drive it would work better however I noticed that it states "Capacity: 232GB" but I thought it was 80Gb.

:think: Sounds ominous. I do hope you haven't just lost around 150GB of data :eek::eek:

Do you have the make and model number of the external drive?