New...50% off Sky TV packages, 3000 MORE codes

razamataza

Has anyone got spare codes for a friend of mine.....will be appreciated. PM me

jayme1

razamataza wrote: »

Let me share with you my story.

It was not long ago that I had put my code online and it told me it had expired. OMG! I was in panic I called sky later that day on Monday and told them this is what happened hoping I would get the same deal. Unfortunately I did not the advisor kept on repeatedly saying its not ''my fault'' I was kept on hold for a very long time and I was forced to take the highest HD package which was not worth for me as I wanted the basic package. Now that I have booked my order only two days ago and no one has come to put the dish or box, I have re entered my unused code and it works fine and adds what i need in the basket. Now I am confused should I book the order online and call sky to cancel my previous order which I placed on Monday (will they not cancel my order completely due to duplicate orders) or should I cancel my order and place a new one online before Sunday 30th Sept

Also, there is a £10 upfront payment levied in the basket what is this for? When I called sky to book the order they never told me about this or mentioned anything. If this is paid online can I get it refunded?

if you only wanted the basic package why did you sign up for the top HD package at all?

The £10 upfront charge is your deposit this is taken off your first months bill, this is why it says the monthly bill is £10 lower that it actually is because of the deposit being deducted (ie if you only want the basic package it says 75p monthly bill whereas it will actually be £10.75)

miker1_2

Made my order for full Sky last night.
Received my email confirmation;
"
Thank you for your Sky order, it's currently beingprocessed. Your order reference number is xxxxxxxxxxxxxxxxxxxx



We just need to confirm some details with you before wecan proceed with your order. One of our agents will contact you shortly todiscuss your order with you.
Any questions?
If you have any questions about your set-up orif you need to get in touch with us for any other reason, please call us on08442 411 686"

Well no-one phoned, so I contacted Sky from thr number on the mail. Chose option 1.
Got a brit who after I had explained said his system was down and he would transfer me......... wait...... Brit girl answered, explaind again, she said thats not her dept and said she would transfer me...................:(
After an 8 minute waite, I turned up in India. Explained again and was told it had gone to "manual processing".
I pointed out that my engineer was coming Saturday morning. I was told she could not do any more as it was in "manual processing"

I queried what do I do and she said ring back later........... I did point out that it was almost 18 hours ago that I placed the order. She said "its in manual, you will have to ring back"......:mad:

Whats the betting they will ring back tomorrow and say "there is a problem please try again. Oh THAT offer has ended now.....???????"

miker1_2

jayme1 wrote: »

The £10 upfront charge is your deposit this is taken off your first months bill, this is why it says the monthly bill is £10 lower that it actually is because of the deposit being deducted (ie if you only want the basic package it says 75p monthly bill whereas it will actually be £10.75)

That is very naughty, if true.
Because when you go to confirm your order, if you look at the little "?" above the two columns the £28 column has;"This is the amount you will pay each month with offers or discounts applied."

Whereas the other £65.75 column says;
"This is the amount you will pay each month once your offer or discount has expired. "

NOWHERE does it say that the £28 is the first months payment and that subseqent payments will be £10 higher.

Which, Jayme1 is right, is VERY misleading at the least!:(

techspec

miker1 wrote: »

Made my order for full Sky last night.
Received my email confirmation;
"
Thank you for your Sky order, it's currently beingprocessed. Your order reference number is xxxxxxxxxxxxxxxxxxxx



We just need to confirm some details with you before wecan proceed with your order. One of our agents will contact you shortly todiscuss your order with you.
Any questions?
If you have any questions about your set-up orif you need to get in touch with us for any other reason, please call us on08442 411 686"

Well no-one phoned, so I contacted Sky from thr number on the mail. Chose option 1.
Got a brit who after I had explained said his system was down and he would transfer me......... wait...... Brit girl answered, explaind again, she said thats not her dept and said she would transfer me...................:(
After an 8 minute waite, I turned up in India. Explained again and was told it had gone to "manual processing".
I pointed out that my engineer was coming Saturday morning. I was told she could not do any more as it was in "manual processing"

I queried what do I do and she said ring back later........... I did point out that it was almost 18 hours ago that I placed the order. She said "its in manual, you will have to ring back"......:mad:

Whats the betting they will ring back tomorrow and say "there is a problem please try again. Oh THAT offer has ended now.....???????"

Sky failed to show yesterday for me. Ive just phoned and they said i am an existing sky customer.

Buy when i pointed out i left 8 years ago - they were fine and the order was still on their system - so they are coming on Sunday.

I didn't have to pay the up front fee either - i will just pay half price each month.

SCO

Got it sorted. :j

Phoned again tonight after Sky not calling me back again, after a couple of calls tonight they managed to set up my account with the code.

Got my job number for installation and Sky account number.

Installation next week, lets hope they actually come!

Hodds

Installation today, exactly as booked. Had letter confirming appointment, text from installer giving 2 hour window for arrival. Installer called to say he was 10 minutes away, arrived on time. Polite, friendly, dish and box installed with minimum of fuss. I am impressed, and now watching Ryder Cup golf in HD. Hoping others have as smooth a ride as I have had.

rummy

Just had my installation done today also. They used the communal dish even though I said there was no issue with me having an actual dish. I live on the ground floor. I was using the sky freeview before and had no problems with most of the channels but since I have had the sky put on, alot of the channels keep freezing. I am really unhappy and just want to cancel. Even with 50% off, it's just not worth it when half the channels don't work (and they did when it was just freeview). I am extremely unhappy as I specifically specified for the dish. Does anyone know how many days I can cancel with this offer?

jayme1

rummy wrote: »

Just had my installation done today also. They used the communal dish even though I said there was no issue with me having an actual dish. I live on the ground floor. I was using the sky freeview before and had no problems with most of the channels but since I have had the sky put on, alot of the channels keep freezing. I am really unhappy and just want to cancel. Even with 50% off, it's just not worth it when half the channels don't work (and they did when it was just freeview). I am extremely unhappy as I specifically specified for the dish. Does anyone know how many days I can cancel with this offer?

All the information is in the contract you have already received and read, but it's 30 days with some charges.

[Deleted User]

rummy wrote: »

Just had my installation done today also. They used the communal dish even though I said there was no issue with me having an actual dish. I live on the ground floor.

Wouldn't you need the Landlord's permission to fit a dish if there is already a communal one available?
Regardless, if you want to cancel the services you'll have no problem if it was only done today.