CPW O2 Retentions Thread

VardreRFC

They are sending the full T&C out in writing, if I haven't received them in 7 days, I can always cancel.

mobilejunkie

Would be good to know if you do receive them - thanks!

baronbaldwin

Thought I'd add what I've just got as no-ones added for a while. I don't think this is a brilliant deal and I wasn't too pushy either!
Free W910i
600 xnet anytime minutes
2500 xnet anytime texts
Free voicemail
Free ITS
Free itemised billing
Free 512mb browsing
£200 credit to account - 18 month contract at £35/month = £23/month

I was on £25/month with 200 xnet mins and 200 xnet texts. So for two quid less I'm happier.

loving_taurian

Last year i took the best offer 6822 free with 11 months free line rental on o2 35
so i was about to end on 4t feb ..Gave them a call and they tranferred me to retentions team in preston ..the guy was very nice ...

he offered me £ 300 straight in my account so i dont have to send my 4th , 8th , 12 bill on o2 £35.......or he said if im alrite with sending bills he can get me on the same offer where i get £385 back by redemptions each time £128.33 which i accepted ...


o2 £35 400 mins
500 txts
12 months contract
385 cheque back
35X12 = 420-385=35 for the whole year
thats not bad i think ...
please comment
cheerz

raj75

loving_taurian wrote: »

Last year i took the best offer 6822 free with 11 months free line rental on o2 35
so i was about to end on 4t feb ..Gave them a call and they tranferred me to retentions team in preston ..the guy was very nice ...

he offered me £ 300 straight in my account so i dont have to send my 4th , 8th , 12 bill on o2 £35.......or he said if im alrite with sending bills he can get me on the same offer where i get £385 back by redemptions each time £128.33 which i accepted ...


o2 £35 400 mins
500 txts
12 months contract
385 cheque back
35X12 = 420-385=35 for the whole year
thats not bad i think ...
please comment
cheerz

That's good deal. Please can you tell me what number you call for CPW retentions?.

lumscx

My contract with CPW [through osps] is about to finish in a month....

I called CPW today to give notice to disconnect
I was offered another 12months contract
50min 100 Texts £25/month and £300 credit on the acoount. I accpet the deal straight away.

Can anyone confirm me that I can transfer my organge's number to this contract?

soolin

Get the offer and all the terms in writing before accepting it..and read some of the other threads about problems with CPW not honouring their deals later.

As for porting numbers, if this is a retention deal your number should just go across.

lumscx

soolin wrote: »

Get the offer and all the terms in writing before accepting it..and read some of the other threads about problems with CPW not honouring their deals later.

As for porting numbers, if this is a retention deal your number should just go across.

Thx for the advice. I just called them again to confirm the deal and get the conversation recorded. The new contract will start when my current contract ends, so I guess it won't affect the final cashback claim of my current contract? (as i only need to send them the 11th bill).

lumscx

thephantom wrote: »

Hi
I am on the 11th month of a one year contract with OSPS. Finishes on the 29th of November. Just upgraded and was told that my new tariff will start from 11th on November. I have to get £385 by cashback.Can you tell me the terms and conditions? Do they send details by post? Is there any cashback forms that have to be sent and what is the customer care number please.
Thanks in advance for your kind advice.

thephantom

Can i ask if you've got your final cashback claim back for the contract before the upgrade?

yus786

loving_taurian wrote: »

Last year i took the best offer 6822 free with 11 months free line rental on o2 35
so i was about to end on 4t feb ..Gave them a call and they tranferred me to retentions team in preston ..the guy was very nice ...

he offered me £ 300 straight in my account so i dont have to send my 4th , 8th , 12 bill on o2 £35.......or he said if im alrite with sending bills he can get me on the same offer where i get £385 back by redemptions each time £128.33 which i accepted ...


o2 £35 400 mins
500 txts
12 months contract
385 cheque back
35X12 = 420-385=35 for the whole year
thats not bad i think ...
please comment
cheerz

Hi - i took the same offer as you last year and when i rung up yesterday to cancel, the offered me the same deal as you.

BUT as I've heard a lot of bad press about CPW/O2 lately, i declined and finally got my DNR.

Now I'm thinking to ring them up after i get my 12th bill on the 21st and try to get that offer again.

Any thoughts?