Delivery Company say I signed I was not home

lovinituk

prowla wrote: »

You are now

You asked me a question, I answered it. Can't help it if you don't like the answer

prowla

Thinking about the question of the signature and its validity...

The logical progression of saying that it doesn't matter if it matches the person's genuine signature is to say that there is no point in having the item signed for.

And therefore the whole concept of the signature as a POD is negated.

RFW

soolin wrote: »

It would be interesting for me as well as I often buy using my initials , and my OH has the same initials. So a signature showing for instance a.soolin could be either of us and would be so open to abuse.

We have a similar situation, there's also a lot of times when using the handheld machines to sign on, it has been almost impossible to write legibly and I doubt any graphologist could match the resulting scrawl with my signature.

prowla

lovinituk wrote: »

You asked me a question, I answered it. Can't help it if you don't like the answer

Arf!........

zenseeker

There is no way you can win this unfortunately. As has been stated many many times, the seller has proof that it was delivered, so does the courier. You can ask the courier to describe you, but quite frankly I doubt you have a face so memorable that he would be able to describe you with any accuracy, the whole process would be over within seconds and he probably didn't pay all that much attention to you. I talked to a customer for a good 15 mins today, but I could only give you the vaguest of descriptions now...

As for the graphologist, why bother? The signature obviously isn't yours, you wouldn't need an expert to prove that fact. The only use a graphologist would be is if the signature was close enough to yours, but still an obvious forgery. The issue here is that someone at your address, or nearby, signed for the item, so as far as anyone is concerned it has been delivered and it is impossible to prove otherwise. There is no requirement for a delivery to be signed for solely by the addressee, so again the signature becomes irrelevant.

socrates

zenseeker wrote: »

There is no way you can win this unfortunately. As has been stated many many times, the seller has proof that it was delivered, so does the courier. You can ask the courier to describe you, but quite frankly I doubt you have a face so memorable that he would be able to describe you with any accuracy, the whole process would be over within seconds and he probably didn't pay all that much attention to you. I talked to a customer for a good 15 mins today, but I could only give you the vaguest of descriptions now...

As for the graphologist, why bother? The signature obviously isn't yours, you wouldn't need an expert to prove that fact. The only use a graphologist would be is if the signature was close enough to yours, but still an obvious forgery. The issue here is that someone at your address, or nearby, signed for the item, so as far as anyone is concerned it has been delivered and it is impossible to prove otherwise. There is no requirement for a delivery to be signed for solely by the addressee, so again the signature becomes irrelevant.

On a personal note, considering how abusive you have become to people trying to help (even if it's with cold hard facts that you may not want to hear) I hope you never get your money or the item in question.

Thanks for your input

Which 'people' have I been abusive to?

People is plural - please tell me whom you refer to

I gave back to 'one' individual who added nothing constructive to this thread and took a particular line look at

#68

That was their first input

Also to pick you up on another point

You have given every option - other than the one where the Delivery guy signs himself for the delivery and leaves it outside (has been done many many times)

soolin

socrates wrote: »

Thanks for your input



You have given every option - other than the one where the Delivery guy signs himself for the delivery and leaves it outside (has been done many many times)

Which is why you persue the delivery company- not faff around all over the place with suing seller or getting handwriting experts (who are not even considered expert witnesses in a real court).

ThinkingOfLinking

soolin wrote: »

Which is why you persue the delivery company- not faff around all over the place with suing seller or getting handwriting experts (who are not even considered expert witnesses in a real court).

I agree, but isn't the delivery company's stance going to be that their contract isn't with the OP, but with the seller?

The seller probably won't bother trying to help as as far as they're concerned, it's been delivered and signed for and is no longer their problem (I speak from experience when a wii and game I won were stolen in this way).

I think if the seller won't help, then a chargeback might be the best option. Of course, the bank/credit card company knows your signature so will be able to see you didn't sign for the parcel.

dt3887

am i the only person here thinking that something isnt quite adding up?
OP. you said you can categorically proove the driver signed for it? if your evidence is so hard and undisputable, then why havnt you provided this to the DELIVERY COMPANY?

Lets just say - if it gets as far as court and the driver is there - if he continues to claim he never signed - there can be categoric proof brought forward to prove it was him - remember he will be under oath - will he be prepared to perjure himself

i personally, am sensing a troll thread, but i may be wrong...

soolin

Flickering_Ember wrote: »

I agree, but isn't the delivery company's stance going to be that their contract isn't with the OP, but with the seller?

The seller probably won't bother trying to help as as far as they're concerned, it's been delivered and signed for and is no longer their problem (I speak from experience when a wii and game I won were stolen in this way).

I think if the seller won't help, then a chargeback might be the best option. Of course, the bank/credit card company knows your signature so will be able to see you didn't sign for the parcel.

Re the chargeback question, I still think- as per my original post on that question that a chargeback is not possible

Credit card companies don't just hand over money if someone says so, they will surely ask the seller (or paypal in this instance) whether delivery can be proved- seller/paypal says yes and chargeback fails. Am I mistakenn or is it really a case that any of us can use a card to buy an item, tell the card company we want our money back and they just say 'fine here it is?'

As for the contract with the courier company, again as has been covered in the thread, yes it is the seller that has the contract, but since seller believes his side of contract has been fulfilled and is perhaps unwilling to help further the buyer has no option but to persue the courier company themselves- a contract is not needed for that.