Mighty Deals have my money :-(

MightyDeals_representative

Hi Jobiwan

Thanks for your reply. I'm afraid these are not automated responses. I note your request for an alternative email address which I have provided as customer.feedback@mightydeals.co.uk which goes direct to my inbox, I am not able to provide you with my personal details.
If you drop me an email I can look into your voucher code and refund if you wish. Thank you, MD

nuttywelshwoman

I am also waiting for a slow cooker I ordered from Mightydeals on the 13/12/14 and was told it was Xmas delivery but it still hasn't turned. I have emailed mightydeals several times without a response. This is the second time in the past 2 months I have been let down by them. I would ideally like a refund of my money and not mighty cash as you refunded me with that on the other item I didn't receive and I used it to purchase this item. I will not be using your company again I would just like someone to answer my enquiry

nuttywelshwoman

Can anyone help me. I ordered a slow cooker from Mightydeals which was supposed to be delivered by Xmas but has not turned u . This is the second time I have been let down by the company. They resolved the matter that time. I have emailed them numerous times but have had no joy. I am fed up with being ignored. I just want my slow cooker or my money back. Can anyone help

wealdroam

nuttywelshwoman wrote: »

I am also waiting for a slow cooker I ordered from Mightydeals on the 13/12/14 and was told it was Xmas delivery but it still hasn't turned. I have emailed mightydeals several times without a response. This is the second time in the past 2 months I have been let down by them. I would ideally like a refund of my money and not mighty cash as you refunded me with that on the other item I didn't receive and I used it to purchase this item. I will not be using your company again I would just like someone to answer my enquiry

nuttywelshwoman wrote: »

Can anyone help me. I ordered a slow cooker from Mightydeals which was supposed to be delivered by Xmas but has not turned u . This is the second time I have been let down by the company. They resolved the matter that time. I have emailed them numerous times but have had no joy. I am fed up with being ignored. I just want my slow cooker or my money back. Can anyone help

Have you written to the email address mentioned in the post above yours?

Jobiwan

Thank for response MD Representative and I can confirm you did indeed respond to my email personally. Unfortunately consistent with the other fruitless methods of contacting MD you still have not given a refund. To your credit you didn't ask for the return tracking ID again which MD have had on record on 4 occasions, instead this time you asked for the voucher code, given that this is clearly in the subject line of the email I can only assume that like the other emails/customer service tickets you didn't actually bother reading the email correctly. I have also responded on no fewer than 5 occasions to the customer service tickets as requested never to get a response. Congratulations on a brilliant scam of avoiding having to provide refunds or a customer services team that actually does anything Again I await a refund for the faulty iphone returned in November 2014 (in case this saga continues into 2016).

Msicey

I ordered 2 Bluetooth Ear buds through Mightydeals on the 26/11/14, redeemed the vouchers and then never heard a thing, as these were intended as Christmas presents I chased them up through the only method of contact on the site on the 14/12/14 to which I still haven't received a reply, I again tried to redeem the vouchers through the site and heard nothing, then again I tried one more desperate effort to contact mightydeals on the Eve of Christmas and unfortunately yet again I am still awaiting a reply!

I looked for further contact methods which lead me to Martins advice only to find pages on pages of further victims of Mightydeals which surprises me this hasn't been deemed as a fraudulent scam by now.

Regards

A rather disgruntled mightydeals victim

amemac

How on earth can anyone get any response from this firm? I have been trying for over a week now, they were quick to take my money but not so quick now I have faulty goods from them.
I must have opened 7/9 tickets and messaged them from facebook.
I am seriously thinking of making contact with trading standards - but would rather they answered me - can anybody point me in the right direction?

MightyDeals_representative

Hi there amemac and nuttywelshwoman

Please could you let me know your voucher codes so I can have a look into this asap for you both?

Many thanks

MD

amemac

Hello - my voucher code M4A242D0A
regards amemac

MissTeak

Me and DH have purchased hundreds of amazing bargains through Mighty Deals over the last year or so.

Not once have we ever had a problem be it delivery or quality of items we received.

On the couple of occasions we have had a query these were dealt with promptly and efficiently by the lovely team at MD.

Seems some people are unlucky for whatever reason, but i hear MD have far more satisfied customers than those not, funny thing is you don't often hear about them as they have no need to come on forums praising a company like MD.

We would not hesitate to use them again :T