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A basic starting guide

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  • Ryszard
    Ryszard Posts: 8 Forumite
    Hello, I am just embarking on trying to claim back bank charges and would like to ask a few basic questions

    Regarding claiming back for the last 6 years, does this enable me to claim from January 2001 to January 2007 or does every claim have to claim backwards six years from the date of the claim, i.e. June 2001 - June 2007?

    Will I receive all the statements from this period and then have to work out what charges I believe I am able to claim or will the bank send me all the statements with an attached list showing all the fees I am eligible to claim?

    Can I claim the following - charges for £32 where the direct debit was not paid due to insufficient money in my account, charges for £20 where the viasa payment was paid even though there was insufficient money in my account and also a charge for going over the overdraft limit, ;)
  • GarethR
    GarethR Posts: 242 Forumite
    Part of the Furniture Combo Breaker
    Hi mate, in response to you Q's above:

    You can claim from 6 years previous to the date you send the letter, however some people have got away with longer but i would stick to 6.

    You will just receive copies of your statements, you will need to go through them all & highlight the charges, then use the calculator set up on this website to add the total up. Its your choice as to whether you claim interest but I did!

    You can claim for all those you mention in your post, I just claimed for everything that had the word 'CHARGE' next to it.

    If you go to the Bank Charges section at the top of the page it shows you the steps & gives you sample letters :)
    Official DFW Member 587 :T
  • Spikey_2
    Spikey_2 Posts: 14,119 Forumite
    Hi,On a visit to my local Lloyds/TSB I asked about getting hold of last 6 years of statements....... the guy behind the counter said .... "there is a charge of £10.00 .............. is this correct?
    Use your judgement, and above all, be honest with yourself. :)
    I walk with the world & the world walks with me!
    I don't make bad choices!!! Other people just fail to see my GENIUS !!!! :D
  • Stephen_Leak
    Stephen_Leak Posts: 8,762 Forumite
    1,000 Posts Combo Breaker
    Yes.

    Please read Martin’s article and the Reclaim Bank Charges Help thread.
    The acquisition of wealth is no longer the driving force in my life. :)
  • Spikey_2
    Spikey_2 Posts: 14,119 Forumite
    Thanks...... will do that.
    Use your judgement, and above all, be honest with yourself. :)
    I walk with the world & the world walks with me!
    I don't make bad choices!!! Other people just fail to see my GENIUS !!!! :D
  • Hi,
    what should I do if I've got no idea how much I've been unfairly charged obver the last 6 years?
  • suzieq
    suzieq Posts: 247 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Would much appreciate some help here :)

    Have just completed my schedule of charges to send with my prelim letter to Barclays.

    Just a couple of points to clarify - I have put down the 'paid referral fees' as 'UNAUTH O/D FEES' - is this ok, or should I just put them down as paid referral fees? I'm not entirely sure what 'paid referral' means.

    Another thing, is that I am asked to date the period I am claiming for. Do I go back 6 years from now, or from the date I first sent the SAR?

    And finally, should I remove the 8% interest column when sending this with the prelim letter?

    Many TIA!
    If you have good thoughts, they'll shine out of your face like sunbeams & you'll always look lovely.
  • nickmack
    nickmack Posts: 4,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi,
    what should I do if I've got no idea how much I've been unfairly charged obver the last 6 years?

    Please follow the article Martin has written describing the reclaim process. For further useful info, see the teh Reclaim Help thread. The links are in my signature.
  • LozBingley
    LozBingley Posts: 580 Forumite
    suzieq wrote: »
    Would much appreciate some help here :)

    Have just completed my schedule of charges to send with my prelim letter to Barclays.

    Just a couple of points to clarify - I have put down the 'paid referral fees' as 'UNAUTH O/D FEES' - is this ok, or should I just put them down as paid referral fees? I'm not entirely sure what 'paid referral' means.

    Another thing, is that I am asked to date the period I am claiming for. Do I go back 6 years from now, or from the date I first sent the SAR?

    And finally, should I remove the 8% interest column when sending this with the prelim letter?

    Many TIA!

    Paid Referral Fee = They have looked at an item (DD, SO, or cheque) that would take you past your limit and then paid it for you (or not).

    Unauthorised Over Draft Fee = The fee they are charging you for going beyond your limit.

    Don't think at this stage it matter what you call it but if you want to match your statement it will look better later :)

    You go back 6 years from your SAR :)

    Keep the interest column on as it acts as a bargaining/bartering tool :) ie if they offer you less then you say 'but what about the interest?' ;)

    I found that Barclays offered me 50% after my first letter, which I refused, then 75% 2 weeks later, which I still felt a little low so took it to court.
    Got It & Spent It :dance:
    IKEA CARD = £120 charges = £175 received (146%)
    MARBLES = £450 charges = £370 received (82%)
    I.F. = £494 charges = £494 received (100%)
    CAPITAL ONE = £981 charges = £1,489.03 (152%)
    BARCLAYCARD = £580 charges = £786.12 (136%)
    On Hold :mad:
    A+L = £722 charges (target = 147%)
    BARCLAYS = £1,405 charges (target = 128%)
    BARCLAYS = £175 charges (target = 140%)
    ABBEY = £3,220 charges (target = 148%)
  • suzieq
    suzieq Posts: 247 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thanks so much for the reply Loz, it was very helpful - I did try to reply to your PM, but it wouldn't let me. Just so you don't think I'm uber rude!
    If you have good thoughts, they'll shine out of your face like sunbeams & you'll always look lovely.
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