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No point trying to save money on a moneysaving site - Come on in!

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  • burnleymik
    burnleymik Posts: 1,391 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    No it isn't. If Game agreed to refunds like this they'd have every Tom, !!!!!! & Harry on the phone asking for a quid back every time a price dropped. Where would they draw the line?

    Not at all, I doubt it's that common for someone to buy something and the price to drop the following day and then they chase up the difference. I would also say it's the cost of doing business and keeping a happy customer. Why get a customers back up over "a quid"?
    A smile costs nothing, but gives a lot.
    It enriches those who receive it without making poorer those who give it.
    A smile takes only a moment, but the memory of it can last forever.
  • burnleymik wrote: »
    Not at all, I doubt it's that common for someone to buy something and the price to drop the following day and then they chase up the difference. I would also say it's the cost of doing business and keeping a happy customer. Why get a customers back up over "a quid"?

    It's probably not common for people to ask for the difference at the moment, but if a retailer made it their policy to do this then I imagine they'd be flooded with requests for refunds that cost more than the original price difference to process.
  • Just to clear something up, I never demanded or argued - I simply asked. I was then advised they only way to do this was to send the entire item back.

    People seem to take it upon themselves to blow things out of proportions.
  • Gavin83 wrote: »
    I'm quite surprised they offered you freepost to be honest, they don't have to. Did they send you a freepost envelope out?

    BTW have you actually physically received your refund from Game yet?

    Their freepost returns address is on their website. They have a 28 day money back guarantee.

    Not received refund yet, it was freepost not teleportal post! ;)
  • People seem to take it upon themselves to blow things out of proportions.

    If the cap fits.
  • If the cap fits.

    Dont quite get you, im guessing its a dig at me sending an item back so I can get it £2 cheaper elsewhere.

    God help anyone trying to save money on a moneysaving site!
  • texranger
    texranger Posts: 1,845 Forumite
    edited 12 December 2011 at 10:00PM
    No it isn't. If Game agreed to refunds like this they'd have every Tom, !!!!!! & Harry on the phone asking for a quid back every time a price dropped. Where would they draw the line?

    if they did this then they would end up like Woolworths.

    ive turned customers down for asking about price drop differences and have never lost the customer.

    a good example is whsmith. instore a book will be £12 but on their site it will be £9 but the stores will not match the online price, Asda do this, Tesco do this and i guess many others do this.
  • Dont quite get you, im guessing its a dig at me sending an item back so I can get it £2 cheaper elsewhere

    Spot on ;)
  • Spot on ;)

    Hey ho. Life goes on :)
  • Not be long now til post #1 gets wiped.
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