No point trying to save money on a moneysaving site - Come on in!

texranger

powerful_Rogue wrote: »

For someone claiming to be a retailer, what a load of old poppycock. Some kind of proof?

:rotfl::rotfl: @ being classed as a troublemaker for returning one item. You do make me laugh tex!

LEARN TO READ.

store do have the LEGAL right to refuse anyone. how so we know this is the first time you did this, if you do it more than once yes you can be blacklisted by stores.
stores nowadays have methods where they communicate with others for security reasons.

fluffnutter

If legislation is continually exploited to gain advantages that it wasn't there to give, it will eventually change (and not in the customer's favour). This refund has been possible because of the DSR which are there primarily to ensure that customers receive what they thought they were buying and not a misadvertised item. Because it would be too difficult to only allow some returns under DSR, it generously allows most items to be returned, no questions asked. These rights simply wouldn't apply had this game been purchased instore because it's possible to judge for yourself before buying that the item is as described.

Whilst perfectly legal to ask for a refund and buy at the lower price, it's hardly what the legislation was designed to allow. In the long term this kind of behaviour ('I know my rights!', 'I don't have to support retailers', 'I'm a savvy moneysaver!' etc. etc.) will simply undermine the law for everyone as companies seek to exploit their own loopholes. Just as the customer wants to hang on to their money, don't you think the companies do too?

This sordid little justification of scratching around to save a paltry couple of quid is a sad indictment of today's arrogant consumer, screwing over everyone and anyone all in the name of 'rights'.

sarahg1969

powerful_Rogue wrote: »

As posted above, it hasnt cost me anything to send back.

You've clearly misunderstood me. I was referring to the TIME you have spent dealing with this (not to mention the aggro it seems to have caused you). If your time is only worth £2, then that's up to you, of course.

Spending so much time to get £2 back wouldn't be worth it to me. My time is worth more than that. It wouldn't be moneysaving.

ThumbRemote

texranger wrote: »

store do have the LEGAL right to refuse anyone. how so we know this is the first time you did this, if you do it more than once yes you can be blacklisted by stores.
stores nowadays have methods where they communicate with others for security reasons.

Do you want to give us details of how this shadowy blacklist system works? Particularly the ridiculous breaches of the data protection act any sort of 'communicating' would involve.

The guv'nor (CEO of Game) gets on his secret hotline to Mr Big (MD of B&Q). He passes the message on via his hidden walkie-talkie link to Boss-Boy (Manager of Thorntons).

Oh no, powerful_Rogue, you may never be able to buy a Viennese Truffle again.

ThumbRemote

fluffnutter wrote: »

This sordid little justification of scratching around to save a paltry couple of quid is a sad indictment of today's arrogant consumer, screwing over everyone and anyone all in the name of 'rights'.

Thing is, it works both ways. Next time a retailer holds on to your money for 30 days before giving you a refund, because it's legal to do so, or any one of the myriad other ways stores try to con a few extra quid off their customers, you could just as easily write:

This sordid little justification of scratching around to make a paltry couple of quid is a sad indictment of today's arrogant retailer, screwing over everyone and anyone all in the name of 'rights'.

powerful_Rogue

texranger wrote: »

LEARN TO READ.

store do have the LEGAL right to refuse anyone. how so we know this is the first time you did this, if you do it more than once yes you can be blacklisted by stores.
stores nowadays have methods where they communicate with others for security reasons.

:rotfl:I can read very well thank you, however you never stated in your original post regarding a stores legal right. Of course they can refuse to sell to anyone. The point I find highly amusing is you speaking about this so call "blacklist". Still waiting for the proof of this communication stores have - Unless your talking about the "shopsafe" system a lot of store have regarding potential thieves etc.

My time hasnt been wasted. Ive already pointed out it only took around 10 minutes including phoning and sticking an address on the already packaged item. The PO is on the route I take the dog walking. As for my time posting in this thread, I just find it amusing. A smile a day and all that!

Moving away from the DSR - GAME offer a 28 return policy anyway.

Any software may be returned for refund or exchange within 28 days of the despatch date, providing that the seal remains unbroken on the software.

Not abusing any kind of legal right there - They offer the facility to return goods either via post or to their stores for a refund.

As stated, I work hard for my money and I will spend it in the best possible way.

texranger

ThumbRemote wrote: »

Do you want to give us details of how this shadowy blacklist system works? Particularly the ridiculous breaches of the data protection act any sort of 'communicating' would involve.

The guv'nor (CEO of Game) gets on his secret hotline to Mr Big (MD of B&Q). He passes the message on via his hidden walkie-talkie link to Boss-Boy (Manager of Thorntons).

Oh no, powerful_Rogue, you may never be able to buy a Viennese Truffle again.

a majority of highstreets now have a police initiative where each retail store has a walkie talkie that allows them to communicate with other stores about shoplifters, unruly customers etc.

Oliver14

texranger wrote: »

a majority of highstreets now have a police initiative where each retail store has a walkie talkie that allows them to communicate with other stores about shoplifters, unruly customers etc.

They also have this device called the telephone;)

burnleymik

texranger wrote: »

a majority of highstreets now have a police initiative where each retail store has a walkie talkie that allows them to communicate with other stores about shoplifters, unruly customers etc.

Haha! Seriously? How can you ever put a customer who has requested the difference be made up or they return the item, in the same category as trouble makers and shoplifters.

There is no way this police initiative (there is a very big clue) would EVER apply in this instance unless the customer went in threatening staff etc, which is far removed from what the OP actually did.

ThumbRemote

texranger wrote: »

a majority of highstreets now have a police initiative where each retail store has a walkie talkie that allows them to communicate with other stores about shoplifters, unruly customers etc.

I didn't ask about that. The OP bought online, not in a shop, so the police high streets initiative is irrelevant.

Please do explain how the communication and blacklisting system you referred to earlier works?