Ryanair ---- Now Too Much Hassle?

aagie

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2010

richardw wrote: »

Is that in the same way it won't affect McDonalds because they're American?

That`s a bit of a silly comment really.
It`s where the company`s registered and operates from that counts.

The OFT seems to have no control over the way RA acts on it`s UK site so the proposed regulations for card charges will be ignored by RA.

2sides2everystory

Unlike you and me occasionally (frequently?) richardw generally doesn't do silly comments 2010

OFT working with CAA were responsible for forcing Ryanair to change their website to show full price immediately at a glance once the flight was selected as from last June I believe.

Since then, Ryanair, cutting off its nose to spite its face, has deliberately left the UK (only) default pages in a half-baked but apparently OFT compliant state save for the more recent Cash Passport shenanigans that its regular customers find awkward to scan. The remainder of the site (the default pages you get if using an IP other than UK) has been left in its nontransparent (EU unlawful?) state as Ryanair has presumably claimed those parts are not under OFT jurisdiction and no other authority within EU jurisdiction has yet forced Ryanair to comply as OFT/CAA have done.

Again, Ryanair cutting off its nose to spite its face has in the last month deliberately defaced its entire website making it bloody annoying for all its customers to navigate by locking up the website behind the security keywords so regular screenscraping comparison sites cannot get easy access to its prices thus in theory preventing a large body of Ryanair customers from obtaining card admin fee free flights via third parties.

It's all bollox really. Ryanair are just unruly big mouth citizens who need sorting out in the car park later (if only the bloody car parks were cheaper to get into :mad:)

2010

I think the point I was trying to make was that no matter what so called regulators say or do in this country M O`L won`t take any notice of.
What he will do, if forced into a corner, is just invent another name for the card fees, such as admin.

SailorSam

richardw wrote: »

Is that in the same way it won't affect McDonalds because they're American?

If the card charges do effect Mr O'Leary, how long do you think it will take him to find another hidden charge to make up the short-fall.

2sides2everystory

2010 wrote: »

What he will do if forced into a corner if just invent another name for the card fees, such as admin.

He already did that. The Ts and Cs this week say "Admin Fee - Per passenger/per new one way flight - relates to costs associated with Ryanair's booking system. No fee applies to payments by:
1. Ryanair Cash Passport holders
2. MasterCard Prepaid cardholdrs in all markets (except when booking flights originating from the UK and Italy)"

That term has changed since I last saw it and I would not mind betting that we on MSE had something to do with it. Until they changed it I for one was asserting that Ryanair were breaching their own term in respect of what triggered the Admin Fee. They were suggesting that it was only UK (and after a fashion Italian) Mastercard Prepaid holders who were now being hit unless they got Ryanair's new card. I knew differently - they were hitting everyone of any nationality who hadn't got one when booking single or return flights originating from the UK and Italy. See my thread about Ryanair daring to charge like they were applying an Air Passenger Duty for their own pocket.

Give yourself a pat on the back MSE'ers - we got Ryanair to change something faster than OFT did :rotfl:


PS I see Ryanair have however still only done half a job - their French Ts and Cs have had the same term altered but on the same page they have still got a link that indicates that if you click on it you can avoid the admin fees and if you follow it you are taken to a Neteller GB Prepaid Mastercard page in French but we know that such a card will definitely not avoid admin fees when booking single or return flights originating from the UK and Italy. Indeed Ryanair's other non-English language 'AVOID-FEES' links are today in a similar state of continuing misleading disrepair by taking you to pages inviting you to choose from a free selection of third party Mastercard Prepaid cards, none of which will help you avoid the fee when booking single or return flights originating from the UK and Italy.

In fact even that phrase 'when booking flights originating from the UK and Italy' is still misleading - it should say something like 'when booking single or return flights originating from the UK and Italy'

melb

what I can't understand is that, having gone through the security password thingy once, you then have to redo it every time you move forwards or backwards through the weeks. I used to spend ages just trawling looking for good flights but I'm afraid that little bit of pleasure is no more as I can't be bothered!

2010

melb wrote: »

what I can't understand is that, having gone through the security password thingy once, you then have to redo it every time you move forwards or backwards through the weeks. I used to spend ages just trawling looking for good flights but I'm afraid that little bit of pleasure is no more as I can't be bothered!

It`s as though O`L is taunting UK travellers.
The UK site is practically unuseable, so you switch to the Ireland site and now after putting in "security codes" to get a price, you get cut off after a couple of clicks, only to be told to put more security codes in.

As you say it used to be relatively simple to search everywhere for bargain flights but now its near nigh impossible.
It`s as though they don`t want your business.
They ain`t getting mine no more anyway.

richardw

Ryanair and McDonalds both trade in the Uk and the card charges law will apply to them.

2010

richardw wrote: »

Ryanair and McDonalds both trade in the Uk and the card charges law will apply to them.

It won`t apply to RA as I suggested in a previous post.

Ryanair sticks two fingers up at order to slash card fees claiming their £6 per ticket charge is an 'administration fee'

http://www.dailymail.co.uk/news/article-2078000/RyanAir-sticks-fingers-order-slash-credit-debit-card-fees.html