can i claim the admin fee from catalogues

princesskez26

Anyone ????

Kez

tubbenden1

Hi, I wonder if someone could help please. Can I reclaim credit charges on my catalogue each month? These amount to some £30 every month, which I think is a bit steep. The catalogue in question is JD Williams, in which people on this site have had their say on how awful they are, so please any help whether good or bad, would be greatly appreciated.

Many thanks.

willenhall12

Does anyone know if I would be able to claim what the catalogue call administration charges (of £12 per time) which have been added to my accounts on many occasions over the years? These charges are for non or late payment of the monthly amount due, or they have been added if payment has been made but not the full amount asked for at the time. The catalogues in question are Simply Be, JD Williams and Ambrose Wilson. Can I claim the admin charges as most of them are for £12? Thanks.

Kurt_Hamster

http://forums.moneysavingexpert.com/showthread.html?t=353913

becksta22

well littlewoods had till today to respond to my 1st letter and all i got was a letter last week sayin they had passed it to the rite department so im sendin them teir 2nd letter tomora

Indebted2uRen79

shelley24 wrote: »

Does anyone know if this will work for any other companies?
Worked for me with JD Williams and Studio Cards, sent emails rather than letters, Littlewoods have been pain in the butt, worte to them more than 50 days ago, sent them an email last week threatning them with IC, they say i will definitely receive them within 14 days...yeah right!

Try using the email option, it may work, it may not. For JD Williams this made the whole process very quick indeed...Good Luck

Hello
Got this from Ace which is same company as Studio


'Thank you for your email dated 15.05.2007.

We have issued you a full trading statement please allow time for it to
arrive.

Yours Sincerely.

Kirsty Birtwistle
Customer care Department'

Just have to seew how much they mess me about now!!

Chrissiesmoney_2

Hi has anyone made a successful claim against choice for you??? i emailed them asking for my statements but got a phone call saying that they only have my last 10 statements on record which is b**ls**t, so yesterday i sent them the 1st letter asking for a list of charges. Just wondering how people are getting on with them

Chrissiesmoney_2

Sorry another question but i had a account with studio but they miss spelt my name if i am to get a successful refund from them where would i cash the cheque??? as they are the only people in the world to spell Christine with a K (Kristine).


Thanks In advance for all your help

Chrissiesmoney_2

Chrissiesmoney wrote: »

Sorry another question but i had a account with studio but they miss spelt my name if i am to get a successful refund from them where would i cash the cheque??? as they are the only people in the world to spell Christine with a K (Kristine).


Thanks In advance for all your help

just neeeded to bump this as i dont know where to start or what to do

k1mmie

tubbenden1 wrote: »

Hi, I wonder if someone could help please. Can I reclaim credit charges on my catalogue each month? These amount to some £30 every month, which I think is a bit steep. The catalogue in question is JD Williams, in which people on this site have had their say on how awful they are, so please any help whether good or bad, would be greatly appreciated.

Many thanks.

I too have a claim against JD WIlliams. I put the letter over to them via email but also sent a copy recorded to their address - just in case.

I then emailed them to tell them on what date it was signed for.

They do respond pretty quickly but not with anything constructive. Usually just we are looking into your account etc..............

I have just sent my letter before court action, as they are still saying the charges are lawful etc.

Just be prepared to go the whole way and you will be ok.

All the best.