can i claim the admin fee from catalogues

Skelly1_2

My wife received a statement from Studio cards mail order catalogue with an administration charge for a late payment. could we claim in the same way you do for Banks.

megan34

Ive wrote to them asking them to explain their charges and give me some sort of proof that I asked for payment protection - i'll let you know how i get on , and ive asked for my £200.00 administration charges back aswell!!

LEE69_2

Skelly1 wrote: »

My wife received a statement from Studio cards mail order catalogue with an administration charge for a late payment. could we claim in the same way you do for Banks.

yes we did

k1mmie

shelley24 wrote: »

Hi Kimmie,

Yes they sent a cheque as my acct has been closed a long time now. I ended up with a default from them and my acct was sent to Debt Recovery Agency. Paid that off immediately but still managed to get meself a default!
Doh! (I've learnt my lesson there!)

I went straight to Simply Be as when i signed onto the acct years later i still had a closed balance of £400!! they said this was becos it had been passed on.

HSBC are fools, they defended with 2 days to go, grrrr...initial letter was sent 28th Feb...its dragging on but im looking forward to their defence letter then a court date and im hoping a decent offer !

Capital One took ages sending statements, came back with £100 charges so claimed for that and £25 interest..cos im cheeky! Got a letter saying they are looking into it and will have a response shortly, i think they have until end of this week then they get LBA.

Seems like we both use the same nasty companies, lol

....Although of course im not totally blameless!

Hi Shelley

I have finally got a print out of all our charges. Did you receive a standard letter with your list stating "that the OFT did not state that the £12 threshold was applicable to other types of consumer agreements and now the one we have with you".

Cheeky !!!!!!s stated that they have applied a refund to my account of £1.

WOW...............

Is this standard? How quick were they from this stage once you sent of your listed charges?

Also they don't state late payment fees etc, all they have listed is administration fees ( with code Internal charge C) (which I pressume are the same thing), Does this sound familiar?????????

shelley24

K!mmie,

Yes i got this too and thought it was very rude, thats why i ended up filing with MCOL early, they really peeved me off!

Keep going, send the next letter, they might give in before you need to issue a claim!

Good luck!

lol, the £1 refund, what the hell is that about! Send them a letter saying you'll accept the £1 as partial refund, lol....no dont bother it'd cost you that to post it rec del!

sea-sidelady

I had accounts with 3 catalouges.
Jd, simply, fashion world, that went to a debt company, I won all my bank charges and paid them off.

Just realised i can claim back from them.

Who would be the best person to get the statements from......Collection agency or catolouge?

Indebted2uRen79

As I am having a few troubles with my printer, I have just tried to email Ace and Littlewoods to request the statements or list of charges.

Has this method been successful for anyone else?

Does anyone know if this will work for any other companies?

Indebted2uRen79

sea-sidelady wrote: »

I had accounts with 3 catalouges.
Jd, simply, fashion world, that went to a debt company, I won all my bank charges and paid them off.

Just realised i can claim back from them.

Who would be the best person to get the statements from......Collection agency or catolouge?

Yeah would like to know too.

Good question.

I have sent an email to littlewoods requesting statements but account is actually now with NDR so see what happens.

Any advise on this anyone would be fab

sea-sidelady

I have looked in to this, and it is best to send to the collection agency as they are the people with your account details.

k1mmie

Hi Shelley

Well it looks like cap1 have credited my account with £32.(yippee!!!), lol. I have sent off next letter - lba - and will wait to see what occurs there. We are only talking about another £200.

My husband was told at the weekend, that a credit would appear on his card tomorrow. When he called today, they said that they had no details of a credit and he would have to wait and see if one appeared tomorrow - all calls go to India. What kind of inconsistency is this?????????