MBNA credit cards (merged)

debi15

pip10 wrote: »

just read you post and i'm suprised as i've just received a letter saying they are paying me the full amount £1019! The first letter i sent they offered a goodwill gesture of £429. I sent back the 2nd letter asking for the rest. Its taken them just over 4 weeks to reply to my letter but they've now offered me a further goodwill gesture of £590.12, which they say will be with me in the next ten working days. I was just about to start the MCOL. Good luck with your claim i'm sure you will be successful!

Got a letter from them today offering me the full amount - don't know what to do now as i spent £30 on starting court action. The letter they sent was dated before i spoke to them so they obviously had a change of heart.

fiveyearplan

I'd be inclined to keep with the court action until they actually produce the money.

ferggie

Hi i am wondering if anyone can help me.I am trying in vain to claim back years of mis-sold ppi from mbna to no avail.I have written to them 6 times and been ignored every time i even wrote to this address
The Customer Advocate Office
MBNA Europe Bank Limited
PO BOX 1004
Chester Business Park
Chester
CH4 9WW

and still no reply what can i do please help.I was mis-sold the ppi because i was told it would help me get the credit card if i did even though i did not need this as my work pays me for being off on the sick for the first 6 months.PLEASE HELP SOMEONE Thankyou.

pip10

That's MBNA's complaint address and the same address i have been writing to in order to reclaim credit card charges. I've written to them twice and had a response to both letters. I sent both recorded delivery though. Did you send them recorded?

ferggie

hi,thanks no i did not send them recorded i wish i had now,i will get the template letter again and send it recorded to them.How was your response from them and is it going in your favour?cheers!!

pip10

ferggie wrote: »

hi,thanks no i did not send them recorded i wish i had now,i will get the template letter again and send it recorded to them.How was your response from them and is it going in your favour?cheers!!

Yeah send it recorded, for all you know the 6 letters you sent could have been lost in the post (unlikely!) but at least you'll know that it's been delivered to them. They were pretty good at replying to me. I requested £1019 back and got it all just by sending 2 letters. Took about 6/7 weeks in all. Good luck!

ferggie

thanks mate!how did you know how much to claim back and what was the reason you gave as i want to try and get this right this time,also we get charged £76 per month ppi at the minute?cheers

pip10

Well i had all my statements so i just added up all the charges. These were late payment and over limit charges though.

To be honest i don't know anything about the ppi thing. So you maybe someone else can give you some advice on that. To reclaim the charges i claimed i just used the template letters on here

lowster

I have three cards that are now MBNA abbey,virgin and MBNA silver
Do I need to write three separate letters or will one letter be ok?

Thanks

vickysa

Hi, I sent the first letter requesting the information about charges to my bank MBNA I included the £10 postal order, so did everything I was supposed to do, and in return I got a letter telling me they would supply the information for free, and it included a piece of paper with three transaction descriptions on?

What should I do now please. ?

The transactions were from 2004.